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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
866 Reviews
Call Service Center (850) 683-8411

866 Reviews of David Scott Lee Buick GMC - Service Center

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January 27, 2022

The staff at Davis Scott Lee GMC Buick has been amazing! In April I bought a 2021 Buick Enclave and absolutely love it!! From purchase to maintenance they have gone above and beyond to make sure I am happ More

by kiminoles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase and service of your 2021 Buick Enclave. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued; and we are glad you noticed! We are happy to hear that your experience was excellent and that both our sales team and service department have gone above and beyond to ensure you are happy! We will pass on your positive feedback to our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 23, 2022

Best dealership ever; customer service and professionalism are the greatest qualities of the company. We are happy to be part of the GMC family!!!! More

by GUSTAVOXSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Fullerton
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Mar 31, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued; and we are glad you noticed! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 23, 2022

The dealership and everyone who works there, would get 5 stars every time I’ve been there. The 4 star rating is only because I’ve recently had my car there two times, a total of 3 days with two problems tha More

by CRPAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Vaughn
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Mar 31, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 4-star review! We thank you for choosing David Scott Lee Buick GMC! Our team strives to create a friendly, professional, non-pressure environment, where your time is valued; and we are glad you noticed! It is great to know that your overall experience would normally rate 5 stars, but we understand that we did not meet those standards on this specific visit. We apologize for failing to diagnose your vehicle's issues during your appointment. Please give us the opportunity to correct this and you will see that our team is committed to regaining your trust in us! Please reach out to our Executive Manager, Richard Martinez, (his contact information is listed below) so he may collect more details from you and put a plan in place to address this. We really appreciate you being our customer and we will work hard to make you happy! Richard Martinez Executive Manager 850-683-8528 richard@leebuickgmc.com Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 22, 2022

They sent me out with new brakes dragging so bad I had to stop half way home to keep my new tires from burning up! They should have given me a loaner or taking me home and fixed the problem the next day. More

by ROY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Cadle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2022 -

David Scott Lee Buick GMC responded

I sincerely apologize that we did not replace your brakes correctly and then did not make arrangements for your transportation and to correct the brakes. Curtis Baxter, Service Director, should be reaching out soon to discuss in more detail what happened, what we can do for you and how we will work to improve for the future. We are all committed to work hard to regain your trust in our dealership. Below is the contact info for Curtis, Richard Martinez (Executive Manager) and myself so that you can get with us in regards to this visit or anything in the future. Please let me know if you don't hear from Curtis by Monday afternoon. Sincerely, Scott Lee Dealer Operator / President Curtis Baxter Service and Parts Director 850-259-6441 curtis@leebuickgmc.com Richard Martinez Executive Manager 404-769-1336 richard@leebuickgmc.com Scott Lee Dealer Operator 850-683-8400 scott@leebuickgmc.com

January 17, 2022

Very nice people in service dept . My maintenance was great ! I definitely will be bk ! More

by NAYNAY81
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued; and we are glad you noticed! Thank you for letting us know that your experience with our service department was excellent. We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 08, 2022

They did a great job for a reasonable price. We will use them again in the future. More

by jamescross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Cooper
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Apr 01, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 08, 2022

Knowledgeable and friendly staff who provided courteous service with professionalism. Kept me informed of my vehicle status and notified me of all charges promptly. We’re not pushy with up sales. More

by MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that your experience with our service department was excellent and they kept you updated throughout the process! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 07, 2022

My children were home from college and we needed to have all our cars serviced. Jeremy Cadle did a great job working us in and making sure our cars were taken care of. More

by RYANMYNARD
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that Jeremy Cadle, in our service department, went above and beyond to give you an excellent experience! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 06, 2022

Service Dept went above and beyond to accommodate my vehicle. Jeremy the Service Department manager got my vehicle in and repaired and even back to correct an error More

by Clint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2022 -

David Scott Lee Buick GMC responded

Clint, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that Jeremy Cadle, in our service department, went above and beyond to give you an excellent experience! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 06, 2022

The team at David Scott lee has always performed excellent work and have always greeted me as a valued customer. Thank you More

by SKIP7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Baxter, Chuck Fullerton, Paul Cooper
Report | Print
Apr 01, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for your loyalty and choosing David Scott Lee Buick GMC for your vehicle’s service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that our service department goes above and beyond to give you an excellent experience! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We will work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

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