David Scott Lee Buick GMC - Service Center
Crestview, FL
866 Reviews of David Scott Lee Buick GMC - Service Center
I was a few minutes early for my service appointment. , arriving at 8:45 for a 9am appointment. My truck was taken in and things appeared to be going smoothly. After a 1 1/2 hour wait, I inquired about m , arriving at 8:45 for a 9am appointment. My truck was taken in and things appeared to be going smoothly. After a 1 1/2 hour wait, I inquired about my truck. I was then told that I was "next in line". Finally got done and left after 2 1/2 hours! Was told someone was out and they were having problems. Would have been really nice to have been told that up front. One of the managers walked by and asked me how things were going. After I told him what was going on, he went to check on things and brought me a $50 credit to use for my next service. That's the only reason I gave them 2 stars instead of one. As if that wasn't bad enough, I discovered while driving home that one of my tires was low on nitrogen so I'm guessing they were in such a hurry to get done with my truck that no one checked the tires. More
They took care of all the issues and did it in a timely manner. There was a recall that they took care while it was being serviced. manner. There was a recall that they took care while it was being serviced. More
Always great service in the Sales department, in the Financing department and in the Service department. Financing department and in the Service department. More
My service representative always to good care of my needs and is top notch! Thanks and is top notch! Thanks More
Service and staff were great. Curtis is a great asset to your business. Jeremy was welcoming and professional Curtis is a great asset to your business. Jeremy was welcoming and professional More
All aspects of my recent service were exceptional. From the ease of scheduling an appointment, the friendly attitude of the service members, and professional maintenance performed, the experience leav From the ease of scheduling an appointment, the friendly attitude of the service members, and professional maintenance performed, the experience leaves a smile on your face when complete. More
Knowledgeable team. Service is great for a facility that is always busy. Vehicle always drive like new again after being serviced here. Thank you for all you do Service is great for a facility that is always busy. Vehicle always drive like new again after being serviced here. Thank you for all you do More
Excellent service from Jeremy in getting me in on emergency basis to get new battery. emergency basis to get new battery. More
Great service . OUTSTANDING service manager!!!!!Jeremy Cadle always goes above and beyond, he makes every thing easy! Thanks Jeremy, and James!!! OUTSTANDING service manager!!!!!Jeremy Cadle always goes above and beyond, he makes every thing easy! Thanks Jeremy, and James!!! More
Would like to see the old tradition of the service person meeting you at the car when you drive up. meeting you at the car when you drive up. More