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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
866 Reviews

866 Reviews of David Scott Lee Buick GMC - Service Center

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March 31, 2022

I was a few minutes early for my service appointment. , arriving at 8:45 for a 9am appointment. My truck was taken in and things appeared to be going smoothly. After a 1 1/2 hour wait, I inquired about m More

by JAARON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us your honest feedback, it is valued. We apologize for failing to meet your appointment time and for the additional delays as we know that your time is extremely important. Please allow us the opportunity to make this right, and you will see that our team is committed to regaining your trust in us! Our Service Drive Manager, Michelle Foley, will be personally reaching out to listen further. We really appreciate you being our customer and we will work hard to make you happy! Here is Michelle Foley's contact information in the case that you want to reach out to her as well. Michelle Foley Service Drive Manager 850-339-8348 michelle@leebuickgmc.com Thanks, Beverly White Social Executive David Scott Lee Buick GMC

Apr 19, 2022 -

JAARON1 responded

UPDATE: I've had several conversations with various people from Lee GMC. Each of them was very concerned and helpful to me. I started to inflate my tires to the correct pressure and discovered that they had indeed been serviced. The problem is unknowingly having faulty pressure sensors on some of my tires. I feel sure that the dealership has taken steps to ensure that this problem won't occur again. I now give them high marks and would recommend them to anyone.

March 29, 2022

They took care of all the issues and did it in a timely manner. There was a recall that they took care while it was being serviced. More

by GILLELAND10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued; and we are glad you noticed! Thank you for letting us know that your experience with our service department was excellent and that we not only completed your service items, but handled a recall for you too! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 29, 2022

Always great service in the Sales department, in the Financing department and in the Service department. More

by Debbi Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Meredith, Caitlyn Fortson
Mar 30, 2022 -

David Scott Lee Buick GMC responded

Debbi, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued; and we are glad you noticed! We are happy that your experience with our sales, financing, and service department is always excellent. We will be sure to share your positive feedback with our entire team and please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 26, 2022

My service representative always to good care of my needs and is top notch! Thanks More

by LARAY98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued; and we are glad you noticed! Thank you for letting us know that your experience with our service department was excellent, we will share your positive feedback with our entire team. Please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 26, 2022

Service and staff were great. Curtis is a great asset to your business. Jeremy was welcoming and professional More

by bencarollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Baxter
Mar 28, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued; and we are glad you noticed! Thank you for letting us know that Curtis and Jeremy in our service department went above and beyond to give you an excellent experience! We will share your positive feedback with them and our entire team. Please think of us for your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 25, 2022

All aspects of my recent service were exceptional. From the ease of scheduling an appointment, the friendly attitude of the service members, and professional maintenance performed, the experience leav More

by PICCONI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued; and we are glad you noticed! Thank you for letting us know that your experience with our service department was excellent and left you smiling! We will pass on your positive feedback to our entire team and please think of us for any of your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 24, 2022

Knowledgeable team. Service is great for a facility that is always busy. Vehicle always drive like new again after being serviced here. Thank you for all you do More

by JOHNWHITE184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All Technician s
Mar 24, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued; and we are glad you noticed! Thank you for letting us know that our service department went above and beyond to give you an excellent experience and that your vehicle now drives like it is new! We will share your positive feedback with our entire team and please think of us for any of your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 22, 2022

Excellent service from Jeremy in getting me in on emergency basis to get new battery. More

by HIGGINSP0125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued; and we are glad you noticed! Thank you for letting us know that Jeremy Cadle, in our service department, went above and beyond to give you an excellent experience with your urgent need of a new battery! We will be sure to share your positive feedback with our entire team and please think of us for any of your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 17, 2022

Great service . OUTSTANDING service manager!!!!!Jeremy Cadle always goes above and beyond, he makes every thing easy! Thanks Jeremy, and James!!! More

by DINGBAT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Meredith
Mar 17, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC. Our team strives to create a professional, non-pressure environment where your time is valued, and we are glad you noticed! Thank you for letting us know that Jeremy and James went above and beyond to give you excellent service, we will let them know! Please think of us for any of your future vehicle needs! We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 16, 2022

Would like to see the old tradition of the service person meeting you at the car when you drive up. More

by skmarcen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 4-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle's service needs. We are glad to hear that your overall experience was positive! We believe in traditions and do try our best to greet our customers upon arrival for their appointments and apologize that we did not do this for you. Thank you for making us aware of this! We are committed to working hard for your business and look forward to continue serving you in the future. We really appreciate you being our customer and helping to share the word about us. We're here for you anytime. Thanks, Beverly White Social Executive David Scott Lee Buick GMC www.leebuicgmc.com beverly@leebuickgmc.com Main 850-682-2708

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