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David Scott Lee Buick GMC - Service Center
Crestview, FL
866 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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866 Reviews of David Scott Lee Buick GMC - Service Center
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Verified Customer
January 10, 2023
My service advisor had great communication. He was engaged and followed up well with questions I had about a warranty claim. The service was timely and even offered me a ride to run an errand d He was engaged and followed up well with questions I had about a warranty claim. The service was timely and even offered me a ride to run an errand during my wait. Overall great job. More
by JOSHUADANIELSHARON
Employees Worked With
Dan.
January 07, 2023
I have both of my GMC vehicles serviced here and have always had great service, except for the last service on 1/3/2023 on my 2019 Yukon. My wife brought it in as I was not available that day. When it always had great service, except for the last service on 1/3/2023 on my 2019 Yukon. My wife brought it in as I was not available that day. When it was returned, she noticed that the service lights/reminder had not been reset. This caused her to look at the other settings and noticed that the tire pressure was low and differed on all tires. Jeremy was out at lunch when the vehicle was returned so there was a woman (very helpful according to my wife) at the service desk (she didn't get her name) that took the truck back to the service dept. to have it corrected. When she returned home (Niceville) she noticed that the caps were all missing on the valve stems also. Unfortunately, this now causes me to wonder just how much of the service was actually fulfilled and performed correctly! Did the oil actually get changed, were the tires rotated, etc.,? The service on the Denali was prepaid when we purchased the vehicle new. The two vehicles (Yukon Denali and Sierra) we currently own were both purchased and have always been maintained by you. We have a long history of doing business with your dealership and service center. I hate the idea that a once very trusted business has now given cause to be questionable. Mitch Bolin 850-803-0910 More
by MWBOLIN
Employees Worked With
January 06, 2023
Scheduled service appointment, they came to my home to pickup vehicle, left me with a loaner and brought it back upon completion! Great job pickup vehicle, left me with a loaner and brought it back upon completion! Great job More
by GBedwell
January 05, 2023
They did exactly what they said they would do, picked up my vehicle and gave me a rental, returned my vehicle when work was completed. Could not have been easier. my vehicle and gave me a rental, returned my vehicle when work was completed. Could not have been easier. More
by DMRAUCH
Employees Worked With
January 03, 2023
The service personnel were professional and timely. I am happy with the services and documentation I was provided and I was not kept longer than necessary. I am happy with the services and documentation I was provided and I was not kept longer than necessary. More
by KCutshall
Employees Worked With
Graham Nelson
December 31, 2022
They're friendly and straightforward and I appreciate that in a dealer. It's far from my house but it's worth the drive. that in a dealer. It's far from my house but it's worth the drive. More
by pr9000
December 31, 2022
Scott Lee and Brock Collins always help with a smooth trading experience. I’m a repeat customer and will always call them with my vehicle needs in the future as well! trading experience. I’m a repeat customer and will always call them with my vehicle needs in the future as well! More
by GBedwell
Employees Worked With
Other Employees :
Paul Cooper, Jason Cromer
December 30, 2022
Excellent service and great staff very good to work with. Look forward to continue working with these folks Look forward to continue working with these folks More
by cbarger6971
Employees Worked With
