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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
867 Reviews

867 Reviews of David Scott Lee Buick GMC - Service Center

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April 09, 2023

Service was great everyone was helpful would recommend everyone to have their service needs there More

by lostinsincityfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Fullerton, Paul Cooper, James Meredith, Michelle Foley, Dan Meksch, Graham Nelson, Larry Beckesh
April 06, 2023

Excellent customer service, courteous and professional. They sincerely value their customers. Very satisfied so far. More

by DBOOKER29
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

David Scott Lee Buick GMC responded

Daniel, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

April 04, 2023

My 2019 GMC had battery reliabilty issues and dealer conducted a series of test and kept my truck over the weekend. Gram was exceptionally easy to deal with me. More

by DG1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Nelson
Apr 05, 2023 -

David Scott Lee Buick GMC responded

David, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle's recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with Graham Nelson, in our Service Department, was excellent and his team was to address your vehicle's battery issues. We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

April 03, 2023

Please disregard my earlier rating, I was irritated that troubles I've had since day #1 of ownership still haven't been corrected. Because the issues I'm having with the truck's' transmission are intermitt More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Graham Nelson
April 03, 2023

Didn"t have a wheel key and the service team did everything necessary to make sure that my upcoming vacation would not be spoiled over a flat tire and inability to fix it. Thanks for looking out for More

by christophercruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Meksch
Apr 05, 2023 -

David Scott Lee Buick GMC responded

Christopher, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent and they were able to ensure your vehicle was ready for your vacation! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

April 02, 2023

The service took over night after I scheduled it. It should have only took a couple of hours. More

by SPOOKYSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Very good experience. Thank you. Well done. I waited for service to be completed which was sooner than I expected. I really like new look. A lot nicer than 1 year ago. I' More

by BO.JOANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gardner was my salesperson who I highly recommend.
Apr 05, 2023 -

David Scott Lee Buick GMC responded

Francis, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent and that your service was completed earlier than expected. It is great to hear that you like our building upgrades and hope you will come back to see our full renovations once everything is done! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

April 01, 2023

Just came in for scheduled oil change and tier rotation, Ernest preformed quite admirably as usual More

by MILLIGOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Meksch
Apr 06, 2023 -

David Scott Lee Buick GMC responded

Martin, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 31, 2023

I did not purchase my GMC 2500 from this dealer. I ran into issues at the dealership I purchased if from. I have had several services at David Scott Lee GMC with no negative issues. My next new ve More

by sfcsizemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Meksch
Mar 31, 2023 -

David Scott Lee Buick GMC responded

Chuck, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your GMC Sierra 2500's recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department is always excellent and is the reason you will be making your next vehicle purchase with us. We love hearing this and look forward to earning your business. We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

March 31, 2023

Very disappointed with time frame. Arrived for 700am appointment and didn't complete oil change and tire rotation until 920. People are friendly enough but not sure if they care abou More

by jay.jen.sipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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