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David Scott Lee Buick GMC - Service Center
Crestview, FL
867 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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867 Reviews of David Scott Lee Buick GMC - Service Center
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April 29, 2023
My Lexus was recently dropped off due to a light that came on & Jeremy called me to inform me that my car ready for pickup I called Jeremy back to see if it could be delivered to my house . I have cancer came on & Jeremy called me to inform me that my car ready for pickup I called Jeremy back to see if it could be delivered to my house . I have cancer & was not feeling well & even on short notice Jeremy rounded up 2 people to bring my car to me . Thank you Jeremy you helped me more than you will ever know ! More
by purplediamonds1969
Verified CustomerEmployees Worked With
April 28, 2023
Customer service is a pet peeve of mine and this dealership was customer service oriented. The service and parts departments were available and attentive. Thanks for providing a hometown feeling and dealership was customer service oriented. The service and parts departments were available and attentive. Thanks for providing a hometown feeling and making me feel important More
by WANGOTANGO86
April 28, 2023
Many thanks to everyone involved in getting my truck in better shape. Especially Graham and the unnamed Tech who took time to drive with me to learn if the troubles I'd been having were resolved. Good jo better shape. Especially Graham and the unnamed Tech who took time to drive with me to learn if the troubles I'd been having were resolved. Good job sir. While I was there, I spent a considerable amount of time with Salesman Trevor, shopping for a higher-level truck. I took a lot of Trevor's time, and he showed me nothing but patient respect. During that time I also talked with Kayleigh, who offered to help make the best deal possible when the right truck becomes available. I'm hoping the truck I'm looking for shows up - happily, I'm in no hurry to buy now that my truck is in better operating condition. More
by Bud
Employees Worked With
Other Employees :
Trevor Vaughn, Kayleigh Sanders, Graham Nelson
April 27, 2023
Took my David Scott GMC in to fix seat warmer issue. It took two days to tell me they could not fix the problem, problem remains unresolved. Just returned form a trip to Wyoming, 20 degree WX with sno It took two days to tell me they could not fix the problem, problem remains unresolved. Just returned form a trip to Wyoming, 20 degree WX with snow, would have been nice to have warm seats. Dan did an excellent job with the remainder of the service work required. More
by emartinezkoc
Employees Worked With
Dan Meksch
April 27, 2023
Graham Nelson couldn't be bothered verify that a part that hadn't come in was actually ordered while I was at the dealership. He said he would call and let me know but never did. My truck has been in for that hadn't come in was actually ordered while I was at the dealership. He said he would call and let me know but never did. My truck has been in for same issue several times but instead of trouble shooting they "update the ECM" and erase the code. Makes me wonder if they are pushing off the problem until warranty expires. More
by Aaron
Employees Worked With
Graham Nelson
April 23, 2023
The service technician wouldn’t return any calls. Tried 3 times to get estimate on time to finish on vehicle service. No response. Even the service manager was unable to give estimate. Finally went Tried 3 times to get estimate on time to finish on vehicle service. No response. Even the service manager was unable to give estimate. Finally went to dealership, only person we were talk to was our salesman; he sought out the problem and quickly responded to our request. Thanks Michael. Wish I could return the vehicle and look somewhere else. I guess for a 60k vehicle you can’t expect much. More
by bfreeman3
Employees Worked With
Graham Nelson
April 21, 2023
Great place to do business. My vehicle was done and ready before they said it would be. Everyone is very professional. My vehicle was done and ready before they said it would be. Everyone is very professional. More
by dfulton8280
