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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
867 Reviews

867 Reviews of David Scott Lee Buick GMC - Service Center

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January 13, 2024

Slow maintenance and overpriced service. It’s mediocre service at best. If you have no one else to go then sure, this should be a last resort. More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 15, 2024 -

David Scott Lee Buick GMC responded

We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Management Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

January 11, 2024

Dealer provided scheduled service, made recommendations and kept me updated on progress. I did take advantage of their stellar pickup and drop off service. More

by RICKHUGHES907
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

David Scott Lee Buick GMC responded

Rick, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 09, 2024

Staff was awesome and super accommodating! Thanks for all the help. Top notch as usual More

by JOEY.PETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jolene Haymon
Jan 26, 2024 -

David Scott Lee Buick GMC responded

Joey, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 09, 2024

I always receive great customer service and follow up for all my vehicles purchased from David Scott Lee Buick GMC. Thank you. More

by JAYSGUNS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne McCranie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

David Scott Lee Buick GMC responded

Jay, Your 5-star review means a lot to us. Thank you for continuing to choose David Scott Lee Buick GMC. We hope that your grandson, Cameron, is loving his Hummer EV AWD EBike! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 09, 2024

While it took a while to get the parts over the Holiday the communication was excellent and ultimately well done. More

by TERRY-BONNIERARICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

David Scott Lee Buick GMC responded

Terry, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. We understand the holidays are not an ideal time for repairs and we appreciate your patience during the process. We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 09, 2024

Have been returning customer for 9 nine plus years. Excellent waiting area. Thank You very much Jeremy! More

by cprestwood
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

David Scott Lee Buick GMC responded

Carol, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for over 9 years! We are glad to know that Jeremy Cadle, in our Service Department, always goes above and beyond to give you an excellent experience! We appreciate your continued business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 06, 2024

Great service…got the car towed there and it was diagnosed quickly and repaired. Warranty covered it but the service department let me know fairly quickly. More

by RENARDOT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

David Scott Lee Buick GMC responded

Renardo, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 05, 2024

Great service, even without an appointment. Good communication and excellent feed back. Great customer service, which is why I bought from them. More

by n56bulldawgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Pruitt
Jan 19, 2024 -

David Scott Lee Buick GMC responded

Michael, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 05, 2024

Very professional, fast. Didn’t try to sell me something I didn’t need. The staff during the wait were very accommodating. More

by generosomatilda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

David Scott Lee Buick GMC responded

Matilda, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 04, 2024

Everyone I’ve ever came in contact with is extremely friendly and knowledgeable. My salesman Mike Morgan has always treated me family. He never pressures me and always makes sure I am comfortable with m More

by dancetzz44
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Chief" Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Johnston
Feb 02, 2024 -

David Scott Lee Buick GMC responded

Tara, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2024 GMC Terrain. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Chief Morgan was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

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