David McDermott Lexus of New Haven

Best Service Experience Ever! The dealership went way beyond to help me with my service issue. Kaitlyn McDermott, Rena and Trina are the best! I would recommend McDermott Lexus to The dealership went way beyond to help me with my service issue. Kaitlyn McDermott, Rena and Trina are the best! I would recommend McDermott Lexus to all for purchase and saervice. My only regret is that I should have been doing business at McDermott years ago. Very nice people who care to listen and satisfy! Vin Orange, CT More

"Great people that really care" My service advisor was Shelby. She took the time to listen to what the problem was with my Corvette and truly understood what I was talking about. She My service advisor was Shelby. She took the time to listen to what the problem was with my Corvette and truly understood what I was talking about. She called me and always let me knew what the situation was. A very nice lady who cared about my car. More

As usual Visiting your service department never seems like a chore. The Staff is always friendly, the surroundings are comfortable, and the service is fast. Al Visiting your service department never seems like a chore. The Staff is always friendly, the surroundings are comfortable, and the service is fast. Also, it's great to have the car wash! More

Oil change Always professional, waiting room clean and all staff friendly. From the show room to errand man Steve, all helpful...I have been bringing my car here Always professional, waiting room clean and all staff friendly. From the show room to errand man Steve, all helpful...I have been bringing my car here since I got it and likely to purchase my next one here...this survey it dumb, tired to submit 5 times! More

McDermott s service department is awesome ! Always a pleasant experience when dealing with Rena Tonya and meet Joe the mechanic! So incrediably customer service orientated! They are beyond carin Always a pleasant experience when dealing with Rena Tonya and meet Joe the mechanic! So incrediably customer service orientated! They are beyond caring considerate friendly and professional! I have had the best service with them for over four years ! More

Owner? Great dealership. Very satified with the service and the dealership. What more do you want me to say? This is a very professional dealership. OK!!! Great dealership. Very satified with the service and the dealership. What more do you want me to say? This is a very professional dealership. OK!!! More

Great Reliable Competent Service I have been dealing with this Lexus Dealer now for 11 years. They have consistently provided courteous, competent and hassle free service. The cars a I have been dealing with this Lexus Dealer now for 11 years. They have consistently provided courteous, competent and hassle free service. The cars are fabulous to begin with but if there is ever a problem they just simply take care of it without any arm twisting on my part. It is a pleasure and a refreshing experience dealing with McDermott Lexus. It restores my faith that "Customer Service" is still alive and well. More

Service The customer service and complimentary car wash was great and much appreciated. Don't take this as a complaint, but just as an observation, I was sur The customer service and complimentary car wash was great and much appreciated. Don't take this as a complaint, but just as an observation, I was surprised to see that the floors were vacuumed inside the car, but the dash board was not wiped down. It just seemed odd that everything looked pretty clean except the dust on the dash and console. I'm sure other clients may have the same reaction. Again not a complaint, but just a constructive suggestion based on my observation. Thanks, again. More

Managing Director Tanya always makes the service experience pleasant and painless and the valet service is invaluable for busy people with only one car. Thanks for the Tanya always makes the service experience pleasant and painless and the valet service is invaluable for busy people with only one car. Thanks for the opportunity to comment. More

Great all around We continue to go to LEXUS -- just because they are the best. OK you want more and I am not sure why -- some of the finest testimonials are the Sho We continue to go to LEXUS -- just because they are the best. OK you want more and I am not sure why -- some of the finest testimonials are the Shortest Justy Plan the BEST and Greatest Why do you make it SOooo hard to submit a REVIEW !!! :-( More