David McDermott Lexus of New Haven

excellent!!!!!!!!!!! I brought a used civic for my son from Tony (Lexus side of the dealership) and I was treated like I was buying a brand new Lexus. Can't say enough ab I brought a used civic for my son from Tony (Lexus side of the dealership) and I was treated like I was buying a brand new Lexus. Can't say enough about my experience. Thanks Tony. From Edwin............ More

Internet Shopping I choose to shop online for a vehicle rather then going into dealerships. The only positive response I received was from Joe Hawley of McDermott Lexu I choose to shop online for a vehicle rather then going into dealerships. The only positive response I received was from Joe Hawley of McDermott Lexus. He responded promptly and followed through with my requests. Also he conducted himself very professionally. Once I came into the dealership everyone was very friendly and helpful. My experience overall was quite refreshing! More

excellent service as usual Customer service excellent. needed oil change. front brakes replace and tie rods. got a loaner and work completed on time promised. excellent!would h Customer service excellent. needed oil change. front brakes replace and tie rods. got a loaner and work completed on time promised. excellent!would highly recommend it More

Always excellent service. Friendly staff. Service appt always on time. Brand new loaner cars. Very clean facility. Great lounge with tv, fish tank and snacks and drin service. Friendly staff. Service appt always on time. Brand new loaner cars. Very clean facility. Great lounge with tv, fish tank and snacks and drinks. More

Service Department Excellent The strong point of this dealership is the service department. The two ladies who run the service department have always been able to manage every vi The strong point of this dealership is the service department. The two ladies who run the service department have always been able to manage every visit in an efficient and courteous manner. Rena and Tanya have never failed to make every appointment as pleasant and convenient as possible. The customer always knows the fees up front and often they have recommended the less costly but adequate service option. As a former business owner I can state that the value of good employees is priceless. Recently Aubrey Zules and Michael Coretti were most helpful and informative during my latest service visit. More

Great Service Customer Service was wonderful, They took wonderful care of me and when the service was going to be longer because of another issue they gave me a lo Customer Service was wonderful, They took wonderful care of me and when the service was going to be longer because of another issue they gave me a loaner care so I can go to work and come back later. Thank You Doug More

Excellent Service I experienced exceptional customer service. I highly recommend their services. I particularly like their e-mail services. I had a "loaner Car" and wh I experienced exceptional customer service. I highly recommend their services. I particularly like their e-mail services. I had a "loaner Car" and when the services on my vehicle was completed, I had an email alert and a phone call. Good job! More

25,000 miles maintenance Tanya Panuzio is great! She's very dedicated to her work, reliable, informative and restpectful. I would like to recommend her for excellent services Tanya Panuzio is great! She's very dedicated to her work, reliable, informative and restpectful. I would like to recommend her for excellent services provided with my several encounter with her as my service advisor. More

Typical Used Car Shuffle Entered into negotiations on one of their higher priced used cars. Got a written contract; at the point of execution dealer reneged on two key poin Entered into negotiations on one of their higher priced used cars. Got a written contract; at the point of execution dealer reneged on two key points. Surly finance manager, as well. More

First car service This is my second car purchase from McDermott and I love the dealership and the service. Definitely would recommend and buy another car from them. This is my second car purchase from McDermott and I love the dealership and the service. Definitely would recommend and buy another car from them. More