David McDermott Lexus of New Haven
East Haven, CT
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John Peschell our sales person did his usual great job - 4th car purchase from him so far. Fast, easy, professional with no pressure sales. Crystal in finance got us a better loan rate and all paperwork c 4th car purchase from him so far. Fast, easy, professional with no pressure sales. Crystal in finance got us a better loan rate and all paperwork complete in under 15 minutes! More
An extremely pleasant car buying experience. Rob, our salesman, was very personable and professional. My first visit I was “just looking “. Even though the vehicle we wanted was very hard to fin Rob, our salesman, was very personable and professional. My first visit I was “just looking “. Even though the vehicle we wanted was very hard to find, he still invited me to take a test drive. Right model but not the color we wanted. We came back the following week to explore our options. He checked what was on the way in and one was exactly the model and color we wanted. These days most everything is sold before it even arrives but this one wasn’t spoken for yet. And even though it’s a seller’s market, paint sticker price is rare. Most dealers are charging more. We felt that we were treated fairly and made the purchase. I would definitely recommend Rob and McDermott Lexus if you’re interested in purchasing a vehicle. More
Just leased a 2022 NX250. Dealt with anthony Faustini which was extremely easy and pleasurable. Anthony was looking for just the right vehicle which he knew what I wanted. The Dealt with anthony Faustini which was extremely easy and pleasurable. Anthony was looking for just the right vehicle which he knew what I wanted. The process took well over 6 months but anthony never gave up I have gone to anthony on two prior occasions and I sent my daughter and son as well. I will always go back Also Greg and Chrystal were professional and most knowledgeable Service has always been fast and easy to make appointments Lastly Ryan was also most patient with me who knows nothing about technology Would not hesitate to go back More
I believe that the staff and customer service is absolutely fantastic. The servicing of the vehicle was done in a timely manner and I am a very pleased customer. absolutely fantastic. The servicing of the vehicle was done in a timely manner and I am a very pleased customer. More
This was the easiest and most enjoyable car-buying experience of my life. We were connected with Anthony. He is a great guy who took the time to ask questions about my needs. Not only was he not pushy experience of my life. We were connected with Anthony. He is a great guy who took the time to ask questions about my needs. Not only was he not pushy, but he did the opposite of up-selling. I have a beautiful RX350 and will go back again in a heartbeat. More
Working with Anthony Hyner in the service department was a real pleasure. He is thorough and honest which means a lot to me as a customer. There is no doubt that I will continue to service my Lexus vehicles a real pleasure. He is thorough and honest which means a lot to me as a customer. There is no doubt that I will continue to service my Lexus vehicles there. More
Jeff Benton is very professional, and the transaction was very easy. In a world where dealership shenanigans run high, McDermott Lexus meets the "very well run" test. Thank you Jeff for your help! very easy. In a world where dealership shenanigans run high, McDermott Lexus meets the "very well run" test. Thank you Jeff for your help! More