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David McDermott Lexus of New Haven

East Haven, CT

4.7
404 Reviews

655 Main Street

East Haven, CT

06512

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Showing 404 reviews

March 19, 2023

John Peschell our sales person did his usual great job - 4th car purchase from him so far. Fast, easy, professional with no pressure sales. Crystal in finance got us a better loan rate and all paperwork c More

by Marty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Peshell
January 29, 2023

An extremely pleasant car buying experience. Rob, our salesman, was very personable and professional. My first visit I was “just looking “. Even though the vehicle we wanted was very hard to fin More

by Car Guy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Semack
November 14, 2022

Just leased a 2022 NX250. Dealt with anthony Faustini which was extremely easy and pleasurable. Anthony was looking for just the right vehicle which he knew what I wanted. The More

by Frankiestigs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony faustini
November 07, 2022

I believe that the staff and customer service is absolutely fantastic. The servicing of the vehicle was done in a timely manner and I am a very pleased customer. More

by Denjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Zules
November 04, 2022

Outstanding service, they value their customers and it shows. They will continue to have my business. More

by D Kinne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Razzaia
October 22, 2022

This was the easiest and most enjoyable car-buying experience of my life. We were connected with Anthony. He is a great guy who took the time to ask questions about my needs. Not only was he not pushy More

by Lesley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
September 17, 2022

Working with Anthony Hyner in the service department was a real pleasure. He is thorough and honest which means a lot to me as a customer. There is no doubt that I will continue to service my Lexus vehicles More

by jagresta01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not worked with anyone in recent years
Sep 19, 2022 -

David McDermott Lexus of New Haven responded

Thanks so much for your kind words! We look forward to seeing you again in the future.

August 18, 2022

Very knowledgeable and professional service dept great to deal with very accommodating. I will definitely return there for service More

by bbergin55@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Panuzio ,, Aubrey Zules
Aug 22, 2022 -

David McDermott Lexus of New Haven responded

Thank you so much for your kind words! We are thrilled to hear that you found our service to be accommodating and professional. Take care!

August 17, 2022

I have always had a pleasant experience dealing with courteous, professional personnel at McDermott Lexus. More

by Nelpalacio2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina, Greg Razzaia
Aug 22, 2022 -

David McDermott Lexus of New Haven responded

This is such great feedback for our team. Thank you a bunch for leaving these kind words! We hope to serve you again in the future. Until then, take care!

August 01, 2022

Jeff Benton is very professional, and the transaction was very easy. In a world where dealership shenanigans run high, McDermott Lexus meets the "very well run" test. Thank you Jeff for your help! More

by fhaines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Benton
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