David McDavid Lincoln Frisco
Frisco, TX
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Purchased a new 2023 Aviator Reserve. This is my second Aviator. I love the Aviator; Beautiful, Luxurious vehicle. Susan was fabulous to work with. She was professional, knowledgeable This is my second Aviator. I love the Aviator; Beautiful, Luxurious vehicle. Susan was fabulous to work with. She was professional, knowledgeable, and a super nice person. Not pushy! She knew exactly what I was looking for and had a new one in inventory. During the buying process, she was very thorough, and gave every attention to the details. Susan had the new vehicle all cleaned up and made sure it had a full tank of gas. She even had the service department clean my rubber tech mats from 2021 Aviator and place them in the 2023. Little things like this means a lot to me! Tony, the sales manager was wonderful to work with, also. For three years, I have used this dealership to service my 2021 Aviator: with no issues, and I am very pleased with their service. I highly recommend this dealership, and Susan!!!!!! I love my new 2023 Aviator Reserve! More
Richard in the service department is not customer service for the customer. I gave had a recall on my car for over a year. Richard said the part was in and it would take 2 days to fix. I only have one car for the customer. I gave had a recall on my car for over a year. Richard said the part was in and it would take 2 days to fix. I only have one car and I’m a widow couldn’t do without a car for two days. Bob Utter Lincoln in Denison can complete service within hours. They have my business from now on. This isn’t the first time Richard and I have had disputes over his customer service. More
Swift and painless transaction. Easily the best purchase experience I've had. Minimal fees and great attention to detail taking care of requests prior to possession of my vehicle. W Easily the best purchase experience I've had. Minimal fees and great attention to detail taking care of requests prior to possession of my vehicle. Will not hesitate to do business again. More
Austin at David McDavid Lincoln in Frisco, TX assisted me in purchasing a 2022 Volkswagen Atlas Cross Sport & it was seamless, largely thanks to Austin's dedication and professionalism. From the get-go, Aust in purchasing a 2022 Volkswagen Atlas Cross Sport & it was seamless, largely thanks to Austin's dedication and professionalism. From the get-go, Austin exhibited remarkable patience, addressing all my inquiries with a wealth of knowledge about the vehicle and the purchasing process. Communication was top-notch; utilizing phone calls & texts to keep me informed, even going the extra mile by sending videos of the car. What truly impressed me was Austin's commitment to ensuring a smooth transaction, especially considering I reside in New Orleans. He facilitated negotiations on transport costs, integrating them seamlessly into the out-the-door price. When there was a lull in communication from the finance team, Austin, demonstrating unwavering dedication, went above and beyond by personally attending to the matter on his day off. His efforts alleviated the stress of the situation leaving me more than satisfied. More