David McDavid Lincoln Frisco
Frisco, TX
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This dealership made our buying experience very easy, uncomplicated, friendly, respectful, and calm. I will definitely go back in the future. We won't be needing another vehicle for a while, but when t uncomplicated, friendly, respectful, and calm. I will definitely go back in the future. We won't be needing another vehicle for a while, but when that time comes I will check with David McDavid first. Susan N. was so pleasant and fun to work with that our time there flew by and felt like mere minutes. The make ready department did a fantastic job detailing the vehicle for us to drive it away, and the finance team did an amazing job getting us where we needed to be. I will recommend this dealership to my friends and family! More
We were "just looking" for a new Lincoln MKZ but Mike Fries had us sold on the dealership within minutes. The friendliness and attitude was just what you need when purchasing a car. I may o but Mike Fries had us sold on the dealership within minutes. The friendliness and attitude was just what you need when purchasing a car. I may or may not of bought a car from McDavid, but Mike took the "may not" part out of the equation. More
Ed Nogar (sales), went out of way to find the right car Ed Nogar (sales), went out of way to find the right car for us. A very professional approach from the time we entered McDavid Lincoln to the time w Ed Nogar (sales), went out of way to find the right car for us. A very professional approach from the time we entered McDavid Lincoln to the time we took delivery of our new Lincoln MKZ. We are very comfortable with our new car and McDavid Lincoln. More
They were an outstanding sales team. I would recommend them to my friends. I am actually taking my mother-in-law in to purchase or lease a vehicle from David McDavid! They greeted us and worked with us fo them to my friends. I am actually taking my mother-in-law in to purchase or lease a vehicle from David McDavid! They greeted us and worked with us for about two weeks. Helping us decide on a vehicle that would fit our family's needs also fit our budgetary needs. Which they did both absolutely well. More
My wife and I were trying to decide between the Lincoln MKZ Hybrid and another brand of vehicle. I was up front with Bruce and told him that we had to go test drive the other vehicle. To my surprise he was MKZ Hybrid and another brand of vehicle. I was up front with Bruce and told him that we had to go test drive the other vehicle. To my surprise he was extremely supportive of that strategy. He wanted my business, but he truly wanted my wife and I to be CERTAIN which car was the best car for US! Secily, the Internet Coordinator, and Bruce, the Sales Consultant, worked together to get me a great price on the MKZ and a good trade-in value for my Honda. I have a lot of respect for the folks there at McDavid Lincoln. They truly CARE about their customers. More
I knew exactly what I wanted and what I would pay for my Lincoln MKX. I emailed other dealerships and got nothing but the "come on in and let us give you the bait and switch" response. Not from Bruce Roll Lincoln MKX. I emailed other dealerships and got nothing but the "come on in and let us give you the bait and switch" response. Not from Bruce Rollins and David McDavid Lincoln. They exceeded my expectations, arranged everything online and had me in and out of the dealership (including a test drive) in about 90 minutes with the exact specifications I wanted at a terrific price. I have a new dealer for life. More
Dean was so great, I drove all the way from Oklahoma City to purchase my vehicle. I was hungry when I arrived, so we stopped by the "Central Market" during my test drive, so I could pick-up a sandwich. The to purchase my vehicle. I was hungry when I arrived, so we stopped by the "Central Market" during my test drive, so I could pick-up a sandwich. The sandwich was "awesome" and so was my buying experience. More
i stopped in to buy a new navigator with a trade in. i paid cash and was looking to get it done quickly. Charles identified that and went toi work with the sales manager. it all happened very timely. the paid cash and was looking to get it done quickly. Charles identified that and went toi work with the sales manager. it all happened very timely. the business manager was a delight to work with as well. all i can say is you have a good team that gets it. thanks for the great deal and great service!! devin phillips More
Well the experience I had with my salesperson, Charles Hoskins was very comfortable to do business,along being knowledgeable and kind. Matter of fact all the employees was very pleasant and kind....from t Hoskins was very comfortable to do business,along being knowledgeable and kind. Matter of fact all the employees was very pleasant and kind....from the Finance Mgr Johnny(sp)to Charles reporting manager Jimmy. Walking into the dealership i did not feel that pressure nor had that feeling of "being out there". The financing process was quick and easy...with breakdown of all my questions. I really didn't spend alot of time in this process...thank goodness. The followup was an other added feature to my rating. So I would recommend Plano Lincoln Mercury to my friends, aquaintances. Oh by the way ...I love my car! More
I found a car on the internet that I was interested in. I talked and emailed Dean about the car at least 15 times over about 7 days. I had him verify whether the vehicle had a sunroof, navigation, power and talked and emailed Dean about the car at least 15 times over about 7 days. I had him verify whether the vehicle had a sunroof, navigation, power and heated seats. He said he would have to go out and look at the vehicle. He called me back and said yes. After looking at it on the wehsite more, I called and asked him again if it had navigation and he said yes. Then right before we drove for 1-1/2 hours to get there, I called to verify he still had the car and he said yes. When we arrive, Dean says they sold the car 2 weeks ago, but had another one on the lot that didin't have the sunroof or navigation. But, the car on the lot WAS the one on their website because I had the print off and the stock numbers matched. He said they did have another vehicle with those features but it was $7000 more expensive. This was clearly a bait and switch. I thought those days were over. This is exactly why I HATE to buy cars from dealerships. More