Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
David McDavid Lincoln Frisco
Frisco, TX
622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 622 reviews
February 10, 2025
I’ve been a DMD lincoln customer for 23+ years, purchased 3 from them and all 4 that I’ve owned have been 100% serviced in their shop. I’ve always given 5 Star ratings because UNTIL THIS TIME, they’ve taken 3 from them and all 4 that I’ve owned have been 100% serviced in their shop. I’ve always given 5 Star ratings because UNTIL THIS TIME, they’ve taken care of me. My car went in for a funny whine and rough gear changes on Monday January 6. It wasn’t registered as in the shop until 2 days later, then it snowed and everything shut down until Monday January 13. Needed two cold starts to diagnose it was a transmission problem then took TWO WEEKS for warranty department to decide whether to repair or replace the transmission, then close to another week for parts to come in. By the time I got it back, I’d been without a car for a month and a day. Warranty only covered 10 days rental. I contacted customer service asking for consideration of extending rental or loaner and no response. Single woman, one car household in process of moving so this was beyond an inconvenience. If this were the first time they’d seen my car, I’d understand them not extending a courtesy rental but I’ve been a customer of this dealer for well over 20 years. To say I’m unhappy with the service I received on this visit is an understatement. I’ve trusted Lincoln up to now but this was a big letdown. I’ll be purchasing a new car within the next 12 months and this experience will influence my decision of where to go and what to buy. More
by Caleidh
Employees Worked With
Not Sales
February 04, 2025
Mohammad did a great job for us! Even on a very cold day he moved several cars to the front door for us to compare. He had the heat going in the cars and we could compare in comfor Even on a very cold day he moved several cars to the front door for us to compare. He had the heat going in the cars and we could compare in comfort. Love our new vehicle and the service provided. More
by mbaird
Employees Worked With
Hoss Farshid
February 01, 2025
Took my 2015 MKZ in for 170,000 mile service. Richard A is my service writer and my go to guy for service related questions. My experience as always was efficient and satisfactory in all aspects. Richard A is my service writer and my go to guy for service related questions. My experience as always was efficient and satisfactory in all aspects. Included uber shuttle to/from service center. More
by garrettjohnny76
Employees Worked With
Service Department Richard A.
January 31, 2025
Excellent service. They took the time to make my vehicle was in tip top shape.Yhey even gave it a very nice cleaning,before returning it. They took the time to make my vehicle was in tip top shape.Yhey even gave it a very nice cleaning,before returning it. More
by ricky67
Employees Worked With
Mark ,Kelly
