Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

David McDavid Lincoln Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.1
551 Reviews
Call Dealership (972) 943-2043
View Awards

6400 TX-121

Frisco, TX

75034

Directions

By Type

Showing 551 reviews

August 20, 2024

Worst dealership in Texas. They sold me a lemon and refused to take it back or fix it properly. Very poor customer service and professionalism. More

by pworks214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon, Eddy Louis , Romeo Ahmad, Malory Vicks
Report | Print
Aug 31, 2024 -

David McDavid Lincoln Frisco responded

We are disappointed to learn of your sentiment. We would like to have the opportunity to address your concerns, however you did not provide your full name for us to reference. Please give us a call to discuss your experience at (469) 405-3736. Thank you. Sonia Heredia, GM

Aug 31, 2024 -

pworks214 responded

Pierre Omozusi 4698819917

August 19, 2024

This was the most impersonal experience I have ever had while purchasing a car. I made an appointment to come in and that the paperwork would only take about 30 minutes. The sales manager and salesman h More

by daveclark86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon and Chris
Report | Print
Aug 31, 2024 -

David McDavid Lincoln Frisco responded

Thank you for your feedback Mr. Clark. We're sorry to hear about your experience. Our General Manager should have reached out to you to personally address your concerns. If you have not spoken with her yet, please do not hesitate to call us at (469) 405-3736 and request to speak with Sonia Heredia. Thank you.

August 13, 2024

Worst experience from a repair shop ever. Akin to a fly by night scam artist. Came in for oil change and state inspection. After two visits I got my car back. On freeway home under car splash More

by garrettjohnny76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer 2 stars is generous
Report | Print
Aug 17, 2024 -

David McDavid Lincoln Frisco responded

We are so sorry to learn of your experience. A member of our management team should have reached out to you to address these concerns. If you have not spoken with anyone yet, please do not hesitate to reach us at (972) 943-2020 and you may request to speak with John McDonough or Michelle May. Thank you and we look forward to speaking with you.

August 08, 2024

Extremely nice when making a purchase after a purchases made, they lie and their deceptive on response stay away from them. This is not a malicious message. More

by Steve.cole718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel, Eddy Louis , Malory Vicks
Report | Print
Aug 10, 2024 -

David McDavid Lincoln Frisco responded

Steve, please give us a call so that we can assist you. We can be reached at (469) 405-3736 and you can request to speak with Nabeel Alghussain, our Sales Manager. Thank you and we look forward to addressing your concerns.

Aug 10, 2024 -

Steve.cole718 responded

That’s funny because that’s the person who has been ignoring me for a week where I’m displaced from a vehicle. He is a man that does not keep his word and does not communicate and feels like he needs to have to get his staff to chase him down to get a response.

August 01, 2024

I have been aa customer for 25 years and always found the serice staff and sales staff to be super professional .....will keep comming back More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jim kelly
Report | Print
July 25, 2024

Great dealership, I was very happy with the service I received. I would recommend this dealership to my friends. More

by lptennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Najjar  
Report | Print
July 25, 2024

Very professional and clean. Probably took too long for an oil change. But everyone was nice. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
July 16, 2024

Worst Dealership To buy from EVER. Service poor and you will be buying for problems on the car as soon as you get them. Take my advice. RUN!!!!! More

by Sad Dealership
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Malory Vicks
Report | Print
Jul 16, 2024 -

David McDavid Lincoln Frisco responded

Greetings and thank you for your feedback. We are disappointed to learn of your sentiment. We would like to address your concerns, however you did not include your name for us to reference. Please give us a call at (469) 405-3736 as soon as you have a moment. You may request to speak with Nabeel Alghussain, our Sales Manager. Thank you and we look forward to speaking with you.

June 10, 2024

I've always been very happy with the service I receive. I would highly recommend them! More

by mraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Most of the advisors in the service department
Report | Print
June 08, 2024

Outstanding and on time. Cost was pricey but as expected. Parts were a long time coming as service writer advised. Will be back. More

by hooked
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Anchetta
Report | Print
1
...
3
4
5
...
56