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David McDavid Lincoln Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.1
551 Reviews
Call Dealership (972) 943-2043
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6400 TX-121

Frisco, TX

75034

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Showing 551 reviews

October 24, 2024

Do not buy from this dealership. If you have dealer installed options (such as trailer hitches, etc.), they will rip you off, never install them, and refuse to communicate with you. More

by texas_redbeard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bolor
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Nov 01, 2024 -

David McDavid Lincoln Frisco responded

We're disappointed to learn that you're feeling this way and would like to get more information about your experience as the salesperson listed has not worked here in over 6 months and we don't do any dealer installed options. Please give us a call at (469) 405-3736 and you may request to speak with Nabeel Alghussain. Thank you and we look forward to addressing your concerns.

Nov 01, 2024 -

texas_redbeard responded

Why did you sell me dealer installed options? I have my sales receipt showing that you say you owe me these.

October 22, 2024

Service is always very good. It is done in a timely manor, Everyone is always very courteous. More

by vwames
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ancheta
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October 16, 2024

So helpful with my service needs. Communication was A plus They arranged for car to pick me up when my car was ready More

by starr_rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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September 26, 2024

Great selection as well as great customer service across all David McDavid Dealearships.Definitely the place to shop. Sales and finance team were awesome! More

by bethwaller4909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winglee
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September 26, 2024

Staff at David McDavid Lincoln are great and work hard to please. I got a great car; however the process was really slow, due to staffing issues. More

by cgriff1411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winnie Belfer, Marcus
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September 16, 2024

I have driven Lincoln vehicles from Plano L/M for over 25 years. Service and responsiveness have steadily declined. When I take my vehicle for routine service visits I can expect to wait 4 to 5 hours. They c More

by Navlinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service appointments and general service advisors
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Sep 20, 2024 -

David McDavid Lincoln Frisco responded

Thank you for bringing this to our attention. We are so sorry to learn of your sentiment. We would love to have the opportunity to address your service concerns, however you did not include your name. Please give us a call at (972) 943-2020 and you may request to speak with Omar Hernandez, our new Service Manager. Thank you.

September 14, 2024

Came in interested in two vehicles, one new Aviator and one used GLA250. Sales rep did not explain a single feature of the Aviator I was interested in, and did not help at all at the used GLA350. I went by More

by lfgarciasalas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Mguiss
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Sep 17, 2024 -

David McDavid Lincoln Frisco responded

Thank you for bringing this to our attention. We are so sorry to hear that you had this experience with our salesman. We can assure you that this does not reflect the culture and standards that we require of our team. We would love to have the opportunity to address your concerns. Please give us a call at (469) 405-3736 and you may request to speak with Nabeel Alghussain, Sales Manager. Thank you.

September 13, 2024

Great selection as well as great customer service across all David McDavid Dealearships.Definitely the place to shop More

by Elupsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prince Patridge
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August 29, 2024

Professional team and offers a great experience. Highly recommend if you are looking for the best! More

by DeepaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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August 29, 2024

Need to improve on responsiveness of associates . Folks do not respond after finishing a sale. No good explanation of features too. More

by kumaramitvats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Najjar  
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