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David McDavid Lincoln Frisco

Frisco, TX

4.1
552 Reviews

6400 TX-121

Frisco, TX

75034

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Showing 552 reviews

July 19, 2021

This dealership is only interested in selling you the car. They are not responsive or helpful afterwards. I had a horrible experience with the sales associate. I would never recommend this dealership. More

by tatumgardner1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Najjar  
Jul 21, 2021 -

David McDavid Lincoln Frisco responded

Thank you for all of your reviews, Tatum. We have previously addressed your concerns in regard to your shop estimate request for your damage to a vehicle you traded in. Once the vehicle was taken into the shop and damages were assessed, it was estimated that it would cost $225.00 for the work. Only the body shop service team can provide a written quote after their inspection. Please refer to the estimate and repair order #22034 provided to you on 5/27/21. Thank you.

Jul 21, 2021 -

tatumgardner1 responded

It’s not what was told to me by the body shop and the sales person when I traded in the car. If that was the estimate, that’s what should have been disclosed. I was lied to. I will post reviews anywhere I can. What you did was and continues to do is wrong. When someone spends as much as I did on a vehicle, service should be better. All you have in life is your word - and your business is run on lies to make a sale. Period!

Jul 21, 2021 -

tatumgardner1 responded

I promise the $1500 you lied about is nothing compared to what you have lost in sales. I will continue to deter anyone from purchasing a vehicle from this dealership.

July 07, 2021

I sold my car to the dealership on 6/4. They did pay off my balance but have yet to give me my equity money. They continue to say they can not pay me because Lincoln Finance will not release the title. Li More

by gjohnnyp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Bolor
Jul 14, 2021 -

David McDavid Lincoln Frisco responded

Hello there, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (972) 964-5000 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

May 19, 2021

Working with Henry Ford was so easy & stress free! He is so kind, knowledgeable and helpful. He made the car buying process an absolute breeze. I highly recommend Henry & the dealership when you are looking More

by Jessburlet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek , Henry Ford 
May 20, 2021 -

David McDavid Lincoln Frisco responded

Hi, thank you for your review! Happy motoring!

May 19, 2021

My overall experience was the best! Mr. Ford is very knowledgeable and made the process super easy!! I definitely would recommend him to everyone I know! More

by FeleishiaRobinson86
Recommend Dealer
Yes
Employees Worked With
Henry Ford 
May 20, 2021 -

David McDavid Lincoln Frisco responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 16, 2021

Romeo is an outstanding sales representative. He is tentative to your needs and professional. We will definitely be purchasing from him again and would recommend him to friends and family. More

by Shelly Dean
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Apr 20, 2021 -

David McDavid Lincoln Frisco responded

Shelly Dean, we really appreciate this positive review! Thanks so much!

April 13, 2021

Romeo was the perfect salesman to help us buy our new Navigator. He was low key, knowledgeable, and made us feel at home! We loved our experience buying at David McDavid Lincoln. More

by Blueboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Apr 14, 2021 -

David McDavid Lincoln Frisco responded

Blueboy, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 09, 2021

I had an amazing experience with my salesman, Henry. He truly worked hard on my behalf and made me a satisfied customer! I can't Thank you enough sir! And I recommend Henry any day! More

by tmondy2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Ford 
Apr 09, 2021 -

David McDavid Lincoln Frisco responded

tmondy2011, we are delighted to see this rating! Have a great day!

March 19, 2021

Very professional sales person. Romeo is reason we bought new Nautilus from you. We visited other dealers but were not treated as caring about getting us the exact suv we wanted. More

by TXBARRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Mar 20, 2021 -

David McDavid Lincoln Frisco responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Mar 20, 2021 -

TXBARRON responded

Thank you again!!

March 19, 2021

Absolutely the best experience we have ever had buying a car! Quick and clear communication with no games! All staff we had contact with were super friendly and attentive! More

by Dustinstarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Mar 20, 2021 -

David McDavid Lincoln Frisco responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 18, 2021

Second time I’ve used this service department and another amazing experience. Robert picked up my car and was on time, Ed kept me updated throughout the day while my car was in the shop, and Stanley kindly d More

by denisemamoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Gusa, Robert Seltzer, Stanley Ibe
Mar 19, 2021 -

David McDavid Lincoln Frisco responded

denisemamoore, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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