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David McDavid Honda of Frisco
Frisco, TX
1,162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 29, 2025
It had been a while since I last visited this dealership for service. I scheduled a 10:30 a.m. appointment for a basic oil change and tire rotation and even showed up 25 minutes early. I was quoted a tw for service. I scheduled a 10:30 a.m. appointment for a basic oil change and tire rotation and even showed up 25 minutes early. I was quoted a two-hour wait. After waiting two hours without a single update, I asked about my car and was told it hadn’t even been started — and that I was looking at at least another two-hour wait, with six cars still ahead of mine. When I asked for an explanation, I was told over 120 cars had been scheduled that morning, but that appointments were supposed to be prioritized ahead of walk-ins. That clearly didn’t happen. The only explanation that makes sense is that whoever checked me in failed to mark me properly as an appointment and stuck me in the walk-in line instead. The service tech’s explanation felt more like an excuse than an honest answer. After wasting two hours, I left without the service being done. There’s no reason for wait times like this, especially when other Honda dealerships manage things so much better. More
by Dmj_009
Employees Worked With
Employee not listed
April 29, 2025
I highly recommend David McDavid Honda of Frisco. Everyone was very professional and courteous. Sales Advisor, Sam Maddin, was great to work with. Loving my 2025 Honda HRV Sport! Everyone was very professional and courteous. Sales Advisor, Sam Maddin, was great to work with. Loving my 2025 Honda HRV Sport! More
by Melissa G.
Employees Worked With
Sam Maddin, Shan Atta
April 21, 2025
I own a 12 year old CR-V which requires maintenance from time to time. The advisor, Ryen Levi, always explained well about my car and recommended me only required services. time to time. The advisor, Ryen Levi, always explained well about my car and recommended me only required services. More
by JC
Employees Worked With
Ryen Levi
April 18, 2025
Terrible wait times and experience, the people work over there want’s to get you a car quickly without even explaining you the prices and the finance terms like APR and all the want is to give you car and s there want’s to get you a car quickly without even explaining you the prices and the finance terms like APR and all the want is to give you car and send you back not even answering your questions and queries. And receiving is disrespectful More
by K
Employees Worked With
Not sure about the name
April 17, 2025
Excellent service and professionalism each and every appointment that is made. I am a loyal customer and will continue based each experience from beginning to the end. appointment that is made. I am a loyal customer and will continue based each experience from beginning to the end. More
by ajhales2
Employees Worked With
Tim Tran
