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David McDavid Honda of Frisco
Frisco, TX
1,024 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,024 reviews
July 08, 2013
Today I purchased a new Honda Accord from your Frisco location. This purchase experience was the best I've ever had and I have purchased approximately 11 vehicles in my lifetime. I have been working wi location. This purchase experience was the best I've ever had and I have purchased approximately 11 vehicles in my lifetime. I have been working with David Alldredge (Internet Sales Consultant) since Thursday and his professionalism and sincerity were second to none. Once I was able to make a decision to purchase, the process was very quick and smooth. I will be giving your dealership along with David and Tammy (Finance Manager) an excellent rating when contacted by Honda. With people such as David and Tammy as part of your family it's easy to see why you are the #1 Honda dealership in Texas. I will be sure to share my experience with others. More
by MarkMelendez
Employees Worked With
David Alldredge
July 08, 2013
The sales person Chris Mullenix was very helpful in this purchase process. The finance person was not the best, he was not customer friendly. I believe he was maybe overworked that day. purchase process. The finance person was not the best, he was not customer friendly. I believe he was maybe overworked that day. More
by Honda01
Employees Worked With
Chris Mullenix
July 05, 2013
I had first came in to look at a used Honda, Selwyn was helping me, but then I came to wanting a new Honda; this is where it made all the difference, Selwyn still stayed with me and teamed up with Adam to helping me, but then I came to wanting a new Honda; this is where it made all the difference, Selwyn still stayed with me and teamed up with Adam to help me get in the car I wanted for the numbers I felt comfortable with. The finance guy was awesome (J. Lopez), he helped me understand all the documents and gave great advice. Lindsey and her associate (I forgot her name), in accessories were very helpful. Jacquelyn was amazing as well in helping us make sure it's the car we wanted, great service and I look forward to keeping my business here, thank you! More
by Awaterby
Employees Worked With
Selwyn, Adam
July 04, 2013
Best car buying experience I've ever had. No pressure put on us by sales staff except to please us. Knowledable, helpful, friendly, courteous staff. put on us by sales staff except to please us. Knowledable, helpful, friendly, courteous staff. More
by Gretchen McKee
Employees Worked With
Bob Kitner
June 29, 2013
Very disappointed with my experience there. It is a Circus with all the employees and staff walking around everywhere. You get hit from all sides by Sales Person after Sales Person when you have alread Circus with all the employees and staff walking around everywhere. You get hit from all sides by Sales Person after Sales Person when you have already been set up to work with someone else. The Sales Managers are the same way, I got approached by 3 of them! Seems chaotic in the lobby area. Not one interaction I had with anyone seemed of quality, it seemed robotic and just an activity they had to do on a check list or something. Didn't seem sincere. Rather than set you up for personal 1 on 1 attention with your sales agent in a private office you are instead herded into a food court looking area right in front of the front entrance where everyone can see you. You are consulted and negotiate with your sales agent at a high top circle table like you find at a bar. I felt uncomfortable and awkward and like all eyes where on me. I'm not sure why they do this? The dealership seems big enough to accommodate offices, but maybe not with the 500 employees it appears that work there. Waiting time to get a test drive took almost 30 minutes with my Sales guy running around doing 12 things just to get me in a car. Parking lot was cluttered and not well defined. Employee and/or customer cars were parked right along side brand new ones which was confusing. Pros: Good inventory, convenient location. I will not be purchasing a Honda from this location as I don't feel like suffering through the 3 ring circus known as the David McDavid sales lobby. Ownership and Management should seriously consider a softer less aggressive approach. Privacy and 1 on 1 interactions go way further than herding people like cattle into an area only to be harassed by everyone in the building. Sales Managers should not be interacting with customers so much, it undermines the sales reps and can make customers feel pressured. More
by jofo52
Employees Worked With
Sales / Sales Managers
June 27, 2013
Good customer service, nice people. Aldee is very cool. Good customer service, nice people. Aldee is very cool. He help me a lot finding my new Honda at a good price. Thanks a lot Good customer service, nice people. Aldee is very cool. He help me a lot finding my new Honda at a good price. Thanks a lot More
by Rompemotores
Employees Worked With
Aldee Marquis
June 03, 2013
Jackie was amazing. She made me feel at ease, relaxed and continued to emphasize that she was there to help me find exactly what I wanted in a vehicle and in an affordable manner. Adam was there for any clar continued to emphasize that she was there to help me find exactly what I wanted in a vehicle and in an affordable manner. Adam was there for any clarifications and questions and also set my mind at ease. Matt saved me $700 by informing me I was entitled to a refund from the previous dealership. I did return to the previous dealership and they took care of my refund. Jackie and Adam explained the leasing program. I was 'terrified' of going that route due to negative experiences of friends'. However, they explained and eased my fear after I asked a zillion questions and repeated them another zillion times (LOL). I chose to lease and have no regrets for that decision. Additionally, Jackie sat in my new car with me and helped me set up and understand the operations of my new car. She took the time to help me set up the voice call feature with my personal phone numbers. I was impressed with the 'time' she took to be sure I understood all my car operations. Thank you for providing such a positive experience. Of course, I'm selling your services to my friends as well. That's why you're number #1 More
by JJbuysacar
Employees Worked With
Jacquelyn, Adam, Matt
May 27, 2013
Dealership is a full service company that provides all the needs a auto owner will have. They are interested to satisfying the customer. Follow through seems to be thorough and efficient. the needs a auto owner will have. They are interested to satisfying the customer. Follow through seems to be thorough and efficient. More
by blloeb
Employees Worked With
Christ Schinabeck
May 27, 2013
During negotiation stage, I suggested a dollar amount, I would be willing to pay, the salesman says come on meet us halfway and I agreed and met them halfway. I was at financing when I learn that how they m would be willing to pay, the salesman says come on meet us halfway and I agreed and met them halfway. I was at financing when I learn that how they met me halfway, was by adding extra payments to my overall loan duration More
by gman50
Employees Worked With
James
May 25, 2013
Very friendly service on the sales and accessories side. Now that we are owners, our association with David McDavid switches to the service department. I hope our experience with the service dept will be ju Now that we are owners, our association with David McDavid switches to the service department. I hope our experience with the service dept will be just as positive. More
by razorama
Employees Worked With
John Owen, Joey Hummel, Joseph, Carolyn
