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David McDavid Honda of Frisco
Frisco, TX
1,132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,132 reviews
November 04, 2015
Easy car buying experience I recently purchased a 2016 Honda Pilot from David McDavid Honda of Frisco. The sales consultant I worked with was Victoria Schiebel. I communicated I recently purchased a 2016 Honda Pilot from David McDavid Honda of Frisco. The sales consultant I worked with was Victoria Schiebel. I communicated via email with Victoria before I came in to buy the car to gather information. She was prompt and informative in all of her emails. She also followed up by phone to see if I had any questions. There was no pressure or odd tactics after I test drove the car. They gave me a fair price. They were more than fair on my trade-in. When I go to purchase my next vehicle, I will be using them again. More
by caruser2845
Employees Worked With
Victoria Schiebel
October 26, 2015
Excellent service adviser By random selection, Greg von Readen was assigned to me as service adviser when I brought my 2014 Honda Civic for oil & filter change and inspection. By random selection, Greg von Readen was assigned to me as service adviser when I brought my 2014 Honda Civic for oil & filter change and inspection. He was excellent -- courteous, knowledgeable, and professional. He even saw that my wiper blades were replaced free of charge. I was in and out of their in approximately one hour. Next time I bring my car in, I will choose to have him as my service adviser on future service visits. More
by townsend
Employees Worked With
Greg von Readen
October 21, 2015
THEY ARE TOTAL LIARS CHEATERS Went there for new car sales. Got an offer from Clyde Jacobs/ Michael Baker, waited for 4hrs just for finance manager to tell me that they cannot off Went there for new car sales. Got an offer from Clyde Jacobs/ Michael Baker, waited for 4hrs just for finance manager to tell me that they cannot offer graduation discount with third party auto loan. THEN WHY DON'T MR. CLYDE AND BAKER informed me about the graduation discount being used in adjunction with Honda leasing. I had told both of them multiple times that I have third party loan. This guys will not honor anything EVEN AFTER SIGNING THE BUYERS ORDERS. They don't even APOLOGIZE. They have big statements about customer satisfaction when you walk in BUT they are just to cheat on customers. Miss Sonia Heredia General manager didn't answer the phone/email. This is how they will treat their customer. BUYERS PLEASE BEWARE!!!! HIGHLY RECOMMEND TO STAY AWAY. TOTAL RIPOFF!!! LODGED AN OFFICIAL COMPLAINT WITH HONDA AMERICA. I AM THINKING OF LEGAL ACTION BECAUSE THEY MADE ME SIGN DOCUMENTS AND THEN NOT OFFERING ME THAT PROMISE!!! From a very disappointed customer!!! Ravi Dalal More
by ravi10290
Employees Worked With
MALORY, Kenneth Jones, Michael Baker, Clyde Jacobs
September 09, 2015
Outstanding Customer Service I took my Honda Accord in for a repair on 9/9/15 and needed it done quickly due to a business trip starting the next day. Greg Gansle went above and I took my Honda Accord in for a repair on 9/9/15 and needed it done quickly due to a business trip starting the next day. Greg Gansle went above and beyond in taking care of me. I was very impressed with Greg's fantastic customer service and communication. I chose McDavid Honda for my new car purchase due to it's good reputation and I am so glad I did, as the service I have experienced so far from Greg has been nothing short of great. Thank you and you can be assured I will certainly be servicing my Honda at McDavid Honda. More
by Bean76
Employees Worked With
Greg Gansle
September 08, 2015
Great Service I have been going to McDavid Honda of Frisco since purchasing my vehicle from them in 2010. While I have worked with a number of different Service rep I have been going to McDavid Honda of Frisco since purchasing my vehicle from them in 2010. While I have worked with a number of different Service representatives throughout the years, I have been particularly impressed with Mike Myers and Tad Hutchison. On multiple occasions, they have gone out of their way to reflect honest dealing and professional communication. It is apparent to me that they highly value their customers and must have a wealth of return business. I have no desire to take my Honda, nor any of the Hondas owned by members of my family anywhere else. I want to sincerely thank these guys for taking care of me. More
by MatthewM1985
Employees Worked With
Tad Hutchison, Mike Myers
September 08, 2015
Excellent Every time I take my vehicle to be serviced with Mr. Huddleston I receive the most courteous and professional treatment. Always willing to help and c Every time I take my vehicle to be serviced with Mr. Huddleston I receive the most courteous and professional treatment. Always willing to help and clarify any situation. Very understanding to my frustrations and always willing to help and very patient. I continue to stay with David McDavid because of Jim. Feel comfortable and know that my wishes and best service will be provided. In addition, I requested that only Jay work on my vehicles and Jim was so helpful to place all the information into the computer. Best service adviser I have had to deal with in a very long time. More
by sheriff
Employees Worked With
Jim Huddleston
September 03, 2015
The worst car buying experience I have experienced I waited in excess of 2 hours for financing tonight and witnessed customer after customer get their car buying completed that came in after myself I waited in excess of 2 hours for financing tonight and witnessed customer after customer get their car buying completed that came in after myself More
by jbatt
Employees Worked With
Michael Baker
August 11, 2015
My dealership for Life! I was introduced to David McDavid Honda Frisco, by a friend of our family when we were looking for a new car for the family. We ended up purchasing a I was introduced to David McDavid Honda Frisco, by a friend of our family when we were looking for a new car for the family. We ended up purchasing a Honda Accord Sport. It is the smoothest ride ever and 35 mpg to boot! Boy was I blown away by the sales team. No pressure and non sense like other dealerships. Since my purchase the service team has exceeded my expectation as well. As far as I am concerned David McDavid is my dealership for life!? My rating would be 5 stars!? More
by jmunson76021@yahoo.com
Employees Worked With
Rob Tharp
August 09, 2015
Best experience with my service advisor I've been bringing my 2 cars to McDavid Honda of Frisco since 2007. I've found Timmy Tran as my best service advisor. He is very friendly and very pr I've been bringing my 2 cars to McDavid Honda of Frisco since 2007. I've found Timmy Tran as my best service advisor. He is very friendly and very professional to deal with. He understands my needs as customer. He is very honest and I feel confident in bringing my car in this dealership. Keep up the excellent work!!!! More
by Eliseo
Employees Worked With
Tim Tran
August 01, 2015
Avoid! Lame tactics to get prospective buyers into the door! I had a quote from another dealer for an odyssey. I told their sales rep about it. He kept saying come in and we will beat it. Their manager called me I had a quote from another dealer for an odyssey. I told their sales rep about it. He kept saying come in and we will beat it. Their manager called me and asked me to come in. He agreed on the price for an EX Model. The EX-L is 3000$ more. When i went in , they started with a $35,500 quote. After wasting 3 hours i had to walk out from there. Any dealership that tells you to come in and we will make it work.. AVOID them. Do not use Edmunds quote and Tru Car quotes. They are higher by 1-2000$ than what you can get. Ask for EMAIL quotes from every dealer in town. Pick the lowest and go there. If they do not give email quotes, IGNORE them. Do not fall for their COME IN And we will make it work tactic. More
by itconsultant
Employees Worked With
Adam Rutledge, Jesse Thompson
