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David McDavid Honda of Frisco

Frisco, TX

3.6
1,024 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,024 reviews

June 19, 2014

Jesse Garrett at David McDavid Honda was great to work with I visited various other dealerships and I found that David McDavid provided the friendliest atmosphere and most professional staff. They have great s More

by mtdscomm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Garrett
June 03, 2014

Dishonest Dealer This is a dishonest dealer! Don't ever buy from them, We bought a Dealer certified 2008 Honda Odyssey on 1/29/2011 from this dealer. We were told the More

by Jessica499
Customer Service
Recommend Dealer
No
Employees Worked With
Amin
Jun 13, 2014 -

David McDavid Honda of Frisco responded

Thank you for your direct feedback. To build on our initial conversation, I would encourage you to visit with me here on site so that we can review all of the transaction details and trade reporting thoroughly. We want all of our customers to have confidence in the sales process. At the end of the day, your complete satisfaction is our top priority, and we want you to feel that your concerns have been given adequate consideration. I would appreciate the opportunity to determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me directly at is 214-705-3979 I look forward to connecting with you again soon. Rob Tharp - General Sales Manager

June 03, 2014

Great Service!! I was very satisfied with the service I received in repairing my vehicle. The work was completed the same day, as promised. I was called promptly aft More

by llapray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 25, 2014

Excellent Salesmanship & Customer Service From start to finish, my visit took less than 3 hrs. Tyler was absolutely the best sales person I have ever had the pleasure of dealing with anywhere! More

by klinkradt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Wilde
Apr 28, 2014 -

David McDavid Honda of Frisco responded

Thank you for the 5 star review. I am so glad you had such an awesome experience while purchasing your new vehicle. Thank you for allowing us the opportunity to earn your business. Enjoy your new car and please let us know when we can be of assistance to you again in the future. Warm regards, Sonia Heredia, General Manager

April 21, 2014

BAD CUSTOMER SERVICE We wait for 1 1/2 for a financial representative help us . The sales representative came to let us know they were to busy to speak with us and the of More

by kyara75
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
We wait for 1 1/2 for a financial representative help us and nobody help us at the end
Apr 25, 2014 -

David McDavid Honda of Frisco responded

Kyara, I am sincerely sorry that you have had a poor experience with our dealership. I would like to connect with you personally to resolve any remaining conflict. Your satisfaction is our top priority and I never want a customer to feel overlooked or that your concerns are not being given adequate attention. I would appreciate the opportunity to speak with you and have the chance to restore your faith in our certified process and dealership. Please contact me directly; my phone number is 214-705-3979 or simply email me at Tlee@mcdavid.com I look forward to connecting with you soon Best regards, Tommy Lee, Director of Finance - David McDavid Honda

April 17, 2014

Service Director Randy Strawn I would say this was my best dealership experience I've ever had in last 10 to 15 years. That's how professional he was. Will always return to Mcdavid More

by nvarughese82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 12, 2014

My Second Honda from McDavid of Frisco Before buying from another Honda Dealership in DFW area, I'd recommend to get a quote form this dealership you won't be sorry. I worked with Chris To More

by mouaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Torres
Apr 14, 2014 -

David McDavid Honda of Frisco responded

Thank you for taking the time to leave us your feedback. I am so glad Chris and our team took such wonderful care of you! Enjoy your new car and please let us know when we can be of service to you again. Warm regards, Sonia Heredia, General Manager

April 08, 2014

John Valle is wonderful! Every time I get my Odyssey serviced, I ask for John. He always takes the time to explain everything to me and treats us with respect. He is a frien More

by kikiernesto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 07, 2014

Matt Kail has been my service advisor for 6 years! I only will have him handle me and my car; he is efficient and wonderful!. More

by kcsilvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kail
April 06, 2014

great service Wonderful service, I would highly recommend. Very professional and respectable. There was a good amount of selection. Staff were highly knowledgeable, More

by sp0iledbyliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
used cars
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