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David McDavid Honda of Frisco

Frisco, TX

3.6
1,024 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,024 reviews

July 02, 2015

Unethical, non transparent Worst experince buying a vehicle; go to a different dealer. They modify the monthly payments and added coverage that We never agreed to. Our fault too More

by Chonita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben and Ondra
July 01, 2015

Impressive Product, Great Staff, Recommended Dealer I recommend David McDavid Honda of Frisco highly! The dealer has exceeded our expectations in providing superior Customer service. The combination o More

by _Grand_Wazoo_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Szilva, Kenneth Jones, Lexx Woodard
Jul 03, 2015 -

David McDavid Honda of Frisco responded

Thank you for your wonderful review! I am so happy to hear that Lexx, Stephen, and KJ were able to make your car buying experience a great one! Please let us know if there is anything we can do to assist you. We look forward to seeing you on your next visit to McDavid Honda of Frisco. Enjoy the new CR-V! Best Wishes! Sonia Heredia General Manager

June 27, 2015

Service adviser lying to customer I got my car to dealer for services 6 months agoand the adviser told me that I needed to replace the front brake pads because it was 3mm left which is More

by vin2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Tran
Jun 27, 2015 -

David McDavid Honda of Frisco responded

vin2008, Thank you for your review and giving us some feedback. I do want to apologize for your less than excellent experience here at McDavid Honda of Frisco. When we measure our brake pads, we measure the life left in them. We do not know how any other dealerships measure their pads. We would like the opportunity to ensure your satisfaction in your Service. If you have a few moments, please reach out to Ani via email at asimerson@mcdavid.com in regards to your visit. Please allow us this opportunity to restore your faith in our dealership.

Jun 29, 2015 -

vin2008 responded

Are you saying that with your excellent experience technician urgency suggested that my vehicle needed to replace brake pads ASAP 6 months ago was correct? But the other dealer technician is crap? I told them and they showed me the brake pads from my car and the new one to compare. They told me with mine they are still good for at least couple years.

June 24, 2015

Great customer service He was very helpful, explained all the features to me and made my visit pleasant. Thanks so much. I'll be back again in the near future. More

by Honda15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Li Shao
Jun 24, 2015 -

David McDavid Honda of Frisco responded

Thank you for your review! I am happy to hear that Sharouz made your visit to McDavid Honda of Frisco a pleasant one. Please let us know if there is anything else we can assist you with and we look forward to seeing you on your next visit with us. Best Wishes, Sonia Heredia General Manager

June 17, 2015

Took great care of us We were driving through Dallas on our way back to Kansas when smoke began to waft out of the steering column and the electrical system started freakin More

by Dave from Andover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Jun 22, 2015 -

David McDavid Honda of Frisco responded

Dave, Thank you for your wonderful review. I am happy to hear that Mike H. was able to help you out and get you back on the road. If you are ever back in Frisco, stop by and say hi! Please let us know if there is anything else we can do to assist. Best Wishes, Buddy Mays Service Director

June 08, 2015

Good follow up from management I had an experience which I did not like but the General Manager, Sonia is quite understanding and took it up to contact me to resolve this. More

by Ola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Jacobs
Jun 12, 2015 -

David McDavid Honda of Frisco responded

Abiodun, Thank you for your review and feedback. Our General Manager, Sonia Heredia, has tried to reach out to you in regards to your experience at McDavid Honda of Frisco. When you have a free opportunity, we would love to hear back from you. Her direct number is 972-731-3001.

June 06, 2015

speedy,excellent, friendly TODD,JEREMY AND TAMMY ALL WENT ABOVE AND BEYOND TO HELP ME GET INTO MY NEW CRV. THIS IS MY FIFTH HONDA FROM DAVID MCDAVID AND I WOULDNT GO ANY WHERE E More

by diamac2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hormell, Tammie Chan, Todd Wilmes
Jun 08, 2015 -

David McDavid Honda of Frisco responded

Thank you for your wonderful review, diamac2! I am very happy to hear that Todd, Jeremy, and Tammie were helpful during the car buying process. Please let us know if there is anything we can do to assist you. Best Wishes, Sonia Heredia General Manager

June 02, 2015

Amazing service Samuel Anthony Salas, is my favorite car guy i have followed him from his work at van hyundai to his current position at David McDavid Honda of Frisco More

by Dodgew2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Anthony Salas, Seth Baker
Jun 04, 2015 -

David McDavid Honda of Frisco responded

Dodgew2121, Thank you for your wonderful review. I am so excited to hear that Samuel Anthony Salas and Seth have been able to assist you and provide excellent customer service. Customer Service is our number one priority. Please let us know if there is anything else we can assist you with! Enjoy the vehicle. Best Wishes, Sonia Heredia General Manager

May 26, 2015

Exceptional Costumer Service I went to the dealership just to look. Sharouz was very patient and there was no pressure at all. After test driving a car and deciding to purchase, h More

by Ehh5082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Chan
May 26, 2015 -

David McDavid Honda of Frisco responded

Thank you so much for your wonderful review! I am very pleased to hear that Sharouz was able to assist you and make the car buying process enjoyable. Please let us know if there is anything we can help you with. Best Wishes, Sonia Heredia General Manager

May 19, 2015

Excellent experience I had the pleasure to go to this dealership 2 weeks ago. I was looking initially for a car for my 16-year-old daughter who just started driving. Day n More

by Jose T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlie Peterson, Pooya Tadjally, Chris Tiner, Amy Ketchum
May 20, 2015 -

David McDavid Honda of Frisco responded

Jose T, Thank you for your wonderful review! I am so happy to hear that everyone assisted you to make sure you had a great car buying experience. Please let us know if there is anything we can do for you in the future. We look forward to your next visit at McDavid Honda of Frisco. Best Wishes and Happy Driving! Sonia Heredia General Manager

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