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David McDavid Honda of Frisco
Frisco, TX
1,024 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,024 reviews
November 20, 2015
My Experience Purchasing a New Vehicle Through emails I corresponded with Sonia. When I arrived at the dealership I was promptly greeted and shown the car I had inquired about. Between Through emails I corresponded with Sonia. When I arrived at the dealership I was promptly greeted and shown the car I had inquired about. Between the salesman and finance manager my experience was excellent. I was able to purchase a vehicle best suited for my needs within a comfortable budget. My husband and I have purchased many vehicles over 46 years in the DFW area. I would highly recommend this dealership. It was a pleasure to do business with them. More
by 2016crv
Employees Worked With
Ron Jackson, finance, John Pomroy, Clyde Jacobs
November 12, 2015
Horrible! They Are Crooks! Worst dealership, they are crooks! The offer they gave me for my trade in was way lower than what it was worth! Then they tacked on their extended ser Worst dealership, they are crooks! The offer they gave me for my trade in was way lower than what it was worth! Then they tacked on their extended service after I specifically told them I didn't want it. I had to fill out a cancellation form to get a refund for what was THEIR mistake, which takes 6-8 weeks to receive. It has been 2 months now and I still haven't seen my refund! Their finance department is impossible to get a hold of by phone. Only reason I bought from them is because they had the exact car I wanted, will never buy from David McDavid again!! More
by DCS
Employees Worked With
Maggie Bartram, Li Shao
November 04, 2015
Easy car buying experience I recently purchased a 2016 Honda Pilot from David McDavid Honda of Frisco. The sales consultant I worked with was Victoria Schiebel. I communicated I recently purchased a 2016 Honda Pilot from David McDavid Honda of Frisco. The sales consultant I worked with was Victoria Schiebel. I communicated via email with Victoria before I came in to buy the car to gather information. She was prompt and informative in all of her emails. She also followed up by phone to see if I had any questions. There was no pressure or odd tactics after I test drove the car. They gave me a fair price. They were more than fair on my trade-in. When I go to purchase my next vehicle, I will be using them again. More
by caruser2845
Employees Worked With
Victoria Schiebel
October 26, 2015
Excellent service adviser By random selection, Greg von Readen was assigned to me as service adviser when I brought my 2014 Honda Civic for oil & filter change and inspection. By random selection, Greg von Readen was assigned to me as service adviser when I brought my 2014 Honda Civic for oil & filter change and inspection. He was excellent -- courteous, knowledgeable, and professional. He even saw that my wiper blades were replaced free of charge. I was in and out of their in approximately one hour. Next time I bring my car in, I will choose to have him as my service adviser on future service visits. More
by townsend
Employees Worked With
Greg von Readen
October 21, 2015
THEY ARE TOTAL LIARS CHEATERS Went there for new car sales. Got an offer from Clyde Jacobs/ Michael Baker, waited for 4hrs just for finance manager to tell me that they cannot off Went there for new car sales. Got an offer from Clyde Jacobs/ Michael Baker, waited for 4hrs just for finance manager to tell me that they cannot offer graduation discount with third party auto loan. THEN WHY DON'T MR. CLYDE AND BAKER informed me about the graduation discount being used in adjunction with Honda leasing. I had told both of them multiple times that I have third party loan. This guys will not honor anything EVEN AFTER SIGNING THE BUYERS ORDERS. They don't even APOLOGIZE. They have big statements about customer satisfaction when you walk in BUT they are just to cheat on customers. Miss Sonia Heredia General manager didn't answer the phone/email. This is how they will treat their customer. BUYERS PLEASE BEWARE!!!! HIGHLY RECOMMEND TO STAY AWAY. TOTAL RIPOFF!!! LODGED AN OFFICIAL COMPLAINT WITH HONDA AMERICA. I AM THINKING OF LEGAL ACTION BECAUSE THEY MADE ME SIGN DOCUMENTS AND THEN NOT OFFERING ME THAT PROMISE!!! From a very disappointed customer!!! Ravi Dalal More
by ravi10290
Employees Worked With
MALORY, Kenneth Jones, Michael Baker, Clyde Jacobs
September 09, 2015
Outstanding Customer Service I took my Honda Accord in for a repair on 9/9/15 and needed it done quickly due to a business trip starting the next day. Greg Gansle went above and I took my Honda Accord in for a repair on 9/9/15 and needed it done quickly due to a business trip starting the next day. Greg Gansle went above and beyond in taking care of me. I was very impressed with Greg's fantastic customer service and communication. I chose McDavid Honda for my new car purchase due to it's good reputation and I am so glad I did, as the service I have experienced so far from Greg has been nothing short of great. Thank you and you can be assured I will certainly be servicing my Honda at McDavid Honda. More
by Bean76
Employees Worked With
Greg Gansle
September 08, 2015
Great Service I have been going to McDavid Honda of Frisco since purchasing my vehicle from them in 2010. While I have worked with a number of different Service rep I have been going to McDavid Honda of Frisco since purchasing my vehicle from them in 2010. While I have worked with a number of different Service representatives throughout the years, I have been particularly impressed with Mike Myers and Tad Hutchison. On multiple occasions, they have gone out of their way to reflect honest dealing and professional communication. It is apparent to me that they highly value their customers and must have a wealth of return business. I have no desire to take my Honda, nor any of the Hondas owned by members of my family anywhere else. I want to sincerely thank these guys for taking care of me. More
by MatthewM1985
Employees Worked With
Tad Hutchison, Mike Myers
September 08, 2015
Excellent Every time I take my vehicle to be serviced with Mr. Huddleston I receive the most courteous and professional treatment. Always willing to help and c Every time I take my vehicle to be serviced with Mr. Huddleston I receive the most courteous and professional treatment. Always willing to help and clarify any situation. Very understanding to my frustrations and always willing to help and very patient. I continue to stay with David McDavid because of Jim. Feel comfortable and know that my wishes and best service will be provided. In addition, I requested that only Jay work on my vehicles and Jim was so helpful to place all the information into the computer. Best service adviser I have had to deal with in a very long time. More
by sheriff
Employees Worked With
Jim Huddleston
September 02, 2015
The worst car buying experience I have experienced I waited in excess of 2 hours for financing tonight and witnessed customer after customer get their car buying completed that came in after myself I waited in excess of 2 hours for financing tonight and witnessed customer after customer get their car buying completed that came in after myself More
by jbatt
Employees Worked With
Michael Baker
August 11, 2015
My dealership for Life! I was introduced to David McDavid Honda Frisco, by a friend of our family when we were looking for a new car for the family. We ended up purchasing a I was introduced to David McDavid Honda Frisco, by a friend of our family when we were looking for a new car for the family. We ended up purchasing a Honda Accord Sport. It is the smoothest ride ever and 35 mpg to boot! Boy was I blown away by the sales team. No pressure and non sense like other dealerships. Since my purchase the service team has exceeded my expectation as well. As far as I am concerned David McDavid is my dealership for life!? My rating would be 5 stars!? More
by jmunson76021@yahoo.com
Employees Worked With
Rob Tharp
