David McDavid Honda of Frisco
Frisco, TX
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Horrible finance experience We had a wonderful experience with our sales guy however when it came to financing that's a different story. Our finance lady supposedly threw in stuf We had a wonderful experience with our sales guy however when it came to financing that's a different story. Our finance lady supposedly threw in stuff at "no charge"; however, when we received our paperwork 2-3 months later, after following up for it repeatedly from her, it was not "included" at no charge. I went in and spoke to the finance manager, Mr Calvert and he said he would look into it for me and offer some sort of credit/refund. 8 months later, still no response from Mr Calvert. I have stopped into the dealership numerous times and left a message. I have also sent him 4-5 emails with no response back. He sure was your typical "sales" guy acting like he cared and would look into with absolute no follow thru! Do not use their finance department!!! More
new car purchase Mr. Chris Tiner made our new car purchase a very positive experience giving us the feeling that we received the exact car we wanted without unnecessar Mr. Chris Tiner made our new car purchase a very positive experience giving us the feeling that we received the exact car we wanted without unnecessary extras that we did not need. There was no pushing for a more expensive car and we were treated with kindness and courtesy. We are coming in for another Honda for granddaughter's graduation present and only want Mr. Tiner to help us. More
Wonderful sales experience Keith Burr was my salesperson, and John Brown, the sales manager, who both offered my son and myself excellent customer service. A great buying exper Keith Burr was my salesperson, and John Brown, the sales manager, who both offered my son and myself excellent customer service. A great buying experience especially since I had just had a dreadful experience at Honda of McKinney. Go David McDavid! More
Good Customer Service I had problems with my car and they helped me deal with it, they made sure that my request was properly directed to the right person. I had problems with my car and they helped me deal with it, they made sure that my request was properly directed to the right person. More
Great Customer Service - Samuel Salas We greatly appreciate Samuel Salas' professional sales expertise and customer-focused service. He made our purchase work, and it was a pleasurable exp We greatly appreciate Samuel Salas' professional sales expertise and customer-focused service. He made our purchase work, and it was a pleasurable experience - albeit rushed due to the distance from our home and the holiday. The only comment we have is related to some minor hail damage that wasn't documented or noted in the sales information - and that was an oversight that Sam fixed immediately. We highly recommend Samuel and the McDavid staff without hesitation. Tom and Sherry Meridian, TX More
Mind games I wouldn't go here again. After several emails where I tried unsuccessfully to get a quote for an Odyssey I went into this dealership. I was confronte I wouldn't go here again. After several emails where I tried unsuccessfully to get a quote for an Odyssey I went into this dealership. I was confronted with two salesmen, another would join a little later for a total of three, who then proceeded to make me feel like I was crazy to expect any kind of written offer from them. After an excruciating 30 minutes, I left without knowing how much an Odyssey cost. I would not recommend this dealership. More
Kelvin Jones - Great Service Adviser I request Kelvin Jones every time we bring in our Odyssey. Kelvin does a great job of over delivering on both service time and pricing. "Faster Servic I request Kelvin Jones every time we bring in our Odyssey. Kelvin does a great job of over delivering on both service time and pricing. "Faster Service and Lower Pricing" More
Kelvin Jones I received excellent service from Kelvin Jones, my comments are based on his professionalism, customer service and willingness to listen regarding my I received excellent service from Kelvin Jones, my comments are based on his professionalism, customer service and willingness to listen regarding my questions & concerns pertaining to my vehicle. More
Worst car dealership I've ever been to Maggie is am horrible car sales person. She never has the answer to any question you ask. She was never prepared or knowledgeable about the vehicles t Maggie is am horrible car sales person. She never has the answer to any question you ask. She was never prepared or knowledgeable about the vehicles they sold or the services the dealership offers. This was the worst experience ever. If you have to go to this dealership do not deal with her. More
Review Of Luis Luis was excellent, technically very sound, knowledgeable and helpful. He should be promoted so as to have good technical leader like him in the deale Luis was excellent, technically very sound, knowledgeable and helpful. He should be promoted so as to have good technical leader like him in the dealership. More