David McDavid Honda of Frisco

Just Wrong! Had an issue with the used car I purchased. Took it back and they looked for a specific problem. They didn't identify the exact problem so they jus Had an issue with the used car I purchased. Took it back and they looked for a specific problem. They didn't identify the exact problem so they just brushed me off. I now have a car that might have more problems than it is worth and no one wanted to accept responsibility. They just wanted me and that car out the door. Buyer Be Ware. More

Came into to look at a few used vehicles Salesman Azizur greeted us prompltly when we went outside he barely opened door long enough for us to get out door we looked at 3 vehicles didnt ask if Azizur greeted us prompltly when we went outside he barely opened door long enough for us to get out door we looked at 3 vehicles didnt ask if we wanted to drive them after looking at them he said here is my card didnt care at all about selling a vehicle More

Very misleading service team. Prices they quote over the phone and online are materially below what they charge one you are at the dealership. Diagnostic charges are much higher t Prices they quote over the phone and online are materially below what they charge one you are at the dealership. Diagnostic charges are much higher than advertised and ultimately tell you what you suspected anyways. I'd avoid this place for service at all costs unless you love parting with money and being ripped off. More

This was one of the most incompetent, ill-mannered establishments I've ever had the displeasure of doing business with. It was a headache from start to finish. No one seems to know what they're doing establishments I've ever had the displeasure of doing business with. It was a headache from start to finish. No one seems to know what they're doing or what department something should go through. The only competent person I interacted with was a receptionist over the phone. I felt like a number and that money was the only priority to everyone else I spoke with - zero customer service orientation. When negotiating the price, we were told one thing but they later rescinded, saying they "were looking at the wrong vehicle." We asked for some minor scratches to be taken care of before we arrived to pick up the car - it wasn't done. They said they would call in "a couple of days" to set up a time for us to return for that. It has been over a month with no contact about that. I asked for the tires to be aired before we left because one was 10 PSI below the others - it wasn't done. I had my own financing, with a better interest rate they could offer, but they don't "do" electronic funds transfers from legitimate, FDIC insured banks, so I had to go through the hassle of ordering a cashiers check, which they would not let me mail to them directly, adding 5+ days to the entire transaction. I will never return here for anything and will warn anyone who cares to know about the experience to run far away from David McDavid Honda of Frisco. More