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David McDavid Honda of Frisco

Frisco, TX

3.7
1,028 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,028 reviews

January 23, 2018

Thanks to Sonia Heredia! Leadership at it's best! Initially had a miscommunication with the sales team that would have caused me to lose a good portion of money on a car. Ms. Heredia, the dealership G More

by Battle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Heredia
Jan 24, 2018 -

David McDavid Honda of Frisco responded

Greetings and thank you for bringing all of this to my attention. I am so sorry to hear that your customer service experience was not satisfactory. I would really like to discuss this with you to see how we can improve customer relations in the future. Can you please give me a call directly at 972-731-3001 at your earliest convenience? Thank you and I look forward to speaking with you. Sonia Heredia, General Manager

Jan 26, 2018 -

David McDavid Honda of Frisco responded

Thank you for the update. The phone number listed in my previous response is my direct cell number. Feel free to reach out to me if you'd like to speak with me. Thanks so much and again I apologize for your experience with my team. Sonia Heredia, General Manager

Jan 26, 2018 -

Battle responded

I've called the direct cell number 3 of the 4 times and left 1 message. I will send you a note via email with my personal contact information. Thanks!

January 23, 2018

Even better experience the second time around! I bought my first car through David McDavid Honda of Frisco and had a great experience, so when it came time to replace it, I knew where to go. Bob Ki More

by Tom Swift
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharouz Shakouri, Michael Baker, Robert Kitner
January 22, 2018

New car buying experience - Doulgas White I contacted McDavid Honda of Frisco dealership over the internet and Douglas White responded within few mins by phone. We made an appointment to meet More

by Myles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug White
January 22, 2018

Absolutely wonderful We came in just to “look” at cars and then our sales person Gina was so sweet and wonderful that we ended up buying a car that same exact day!! I trul More

by Kimvelez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharouz Shakouri, Gina Neely
January 20, 2018

Awesome with kelvin My car has been serviced here since the dealership opened I have watched two of my advisors get promoted and are now managers Tom and Matt are the More

by Jeb2003
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bernard, Matt Kail, Kelvin Jones
January 20, 2018

Jordan Johnson - Accessory Manager I purchased a 2018 Ridgeline and was interested in a few assessories, that’s when I met Jordan Johnson. Besides a tremendous personality and a beautif More

by Dan1137
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Brown was extremely helpful in making the transaction fast and problem free., Sandra Hernandez
January 19, 2018

Great experience Saw a pickup that I wanted to look at. So I called up and set an appt. to see it. Shortly after arriving Doug White assisted me, after a few brief que More

by Dublj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug White
January 15, 2018

Jeff was fantastic. I came into David Mcdavid Honda of frisco specifically to look at an LTZ Silverado. I had called ahead and talked to Jeff and let him know I was comin More

by Landon2015Silverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stone
January 11, 2018

Went Above and Beyond I have given the dealership this rating, because of the way in which JP, the general sales manager handled and solved a situation that seemed almost i More

by jculp2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Kinman
December 30, 2017

Zia Zaidi was awesome! We walked into the dealership intending to only look at the new Accord. We did some initial research and Zia was really patient with us, showing us di More

by Ozne99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zia Zaidi, John Pomroy
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