David McDavid Honda of Frisco
Frisco, TX
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Thanks to Sonia Heredia! Leadership at it's best! Initially had a miscommunication with the sales team that would have caused me to lose a good portion of money on a car. Ms. Heredia, the dealership G Initially had a miscommunication with the sales team that would have caused me to lose a good portion of money on a car. Ms. Heredia, the dealership GM called me personally and asked to hear what my concern was. She was kind enough to ensure there were no losses on my part, and I am greatly appreciative of that because every dollar counts in my home. I really appreciate her service, as you don't have too many General Managers, who take on customer service call, after hours. Thank You Ms. Heredia, your service was impeccable!!!!!! More
Even better experience the second time around! I bought my first car through David McDavid Honda of Frisco and had a great experience, so when it came time to replace it, I knew where to go. Bob Ki I bought my first car through David McDavid Honda of Frisco and had a great experience, so when it came time to replace it, I knew where to go. Bob Kitner worked with me on first visit, showing me the car, and he was very knowledgeable about the changes in the 2018 model. When I went back to, he and the Sales Manager Michael worked with me to get the car I wanted at the right price. Sharouz in finance also helped close out the process in a very easy way. I got a great new car and lowered my monthly payments. I was very pleased with the experience and would recommend David McDavid Honda of Frisco to anyone. More
New car buying experience - Doulgas White I contacted McDavid Honda of Frisco dealership over the internet and Douglas White responded within few mins by phone. We made an appointment to meet I contacted McDavid Honda of Frisco dealership over the internet and Douglas White responded within few mins by phone. We made an appointment to meet next Saturday at 9:00AM to look at a new HR-V. At the dealership, Douglas met us promptly at the agreed time. Then he showed us both cars that we wanted to see. Assisted us to test drive both cars. Douglas was knowledgeable, professional and patiently answered all questions that we asked. At the end of the test drive, he gave us enough time to decide on which one the two to buy. After we agreed on the price, while we were doing the paper work, Douglas took care of getting the car ready for delivery. He was also kind enough to introduce a Service rep. for future needs. We were out of the dealership with the new car in less than 3 hours. This was a very pleasant new car buying experience for us.. More
Absolutely wonderful We came in just to “look” at cars and then our sales person Gina was so sweet and wonderful that we ended up buying a car that same exact day!! I trul We came in just to “look” at cars and then our sales person Gina was so sweet and wonderful that we ended up buying a car that same exact day!! I truly recommend this dealership and her because she’s so great at her job and will find you EXACTLY what you need! More
Awesome with kelvin My car has been serviced here since the dealership opened I have watched two of my advisors get promoted and are now managers Tom and Matt are the My car has been serviced here since the dealership opened I have watched two of my advisors get promoted and are now managers Tom and Matt are the best and are always there for me I also have been using kelvin for a while and he always looks out for me They are lucky to have these guys on the team It makes it hard as all of my card in the past have come from another dealership where I was taken care of and got what I wanted without all the hassles and games Don't know where my next car will come from I do know who will service it More
Jordan Johnson - Accessory Manager I purchased a 2018 Ridgeline and was interested in a few assessories, that’s when I met Jordan Johnson. Besides a tremendous personality and a beautif I purchased a 2018 Ridgeline and was interested in a few assessories, that’s when I met Jordan Johnson. Besides a tremendous personality and a beautiful smile, Jordan made me feel like we had been friends for years! She was extremely knowledgeable about potential assessories for the Ridgeline and thoroughly explained all the features as well as the advantages of each. I purchased several and am very happy with all of them. She assisted me in making my Ridgeline even better! THANK YOU JORDAN!!!!! More
Great experience Saw a pickup that I wanted to look at. So I called up and set an appt. to see it. Shortly after arriving Doug White assisted me, after a few brief que Saw a pickup that I wanted to look at. So I called up and set an appt. to see it. Shortly after arriving Doug White assisted me, after a few brief questions and a test drive and a few hours later it was mine. Doug was extremely insightful and kept me updated through the process. More
Jeff was fantastic. I came into David Mcdavid Honda of frisco specifically to look at an LTZ Silverado. I had called ahead and talked to Jeff and let him know I was comin I came into David Mcdavid Honda of frisco specifically to look at an LTZ Silverado. I had called ahead and talked to Jeff and let him know I was coming. Apon arrival, Jeff Stone escorted me to the truck I was there to see, but he also wanted to show me an LT Silverado that he thought better suited my needs. Well, Jeff was correct. I ended up buying the Silverado he showed me. Not the one I originally went to see. Jeff was prepared before I arrived, show genuine concern for my needs, and anticipated exactly what I really needed. Jeff was fantastic. He gave me the best sales experience I have ever recived. More
Went Above and Beyond I have given the dealership this rating, because of the way in which JP, the general sales manager handled and solved a situation that seemed almost i I have given the dealership this rating, because of the way in which JP, the general sales manager handled and solved a situation that seemed almost impossible to resolve through other avenues. Having offered a solution that was above and beyond than what was expected, he showed remarkable character by understanding how me as the consumer felt by personally relating it to car situations he has found himself. In doing so, it finally felt that someone was truly listening and consistently showed me respect. By listening, building rapport, and showing respect are critical aspects in any business. And these things will bring repeat customers and referrals. Thank you JP. More
Zia Zaidi was awesome! We walked into the dealership intending to only look at the new Accord. We did some initial research and Zia was really patient with us, showing us di We walked into the dealership intending to only look at the new Accord. We did some initial research and Zia was really patient with us, showing us different combinations within our budget. I want to give Zia a shout out for not being aggressive and putting what we wanted first. He's not listed below,but he was exceptional. More