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David McDavid Honda of Frisco

Frisco, TX

3.9
1,080 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,080 reviews

May 12, 2018

AMAZING customer service!!! I dread buying a car more than going to the dentist. Doug was fantastic! He made it easy, comfortable and answered all my questions. I would definitel More

by KatMac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Kinman, Doug White
May 10, 2018

Very nice, very friendly - very good experience I had a very good experience at this dealership and a very good experience working with Doug White. He was very attentive and very responsive to emai More

by mwFrisco TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug White
May 08, 2018

Professional and Fun I could not have been more pleased with the level of professionalism and Go-Getter attitude from my sales person Gina Neely. She was very helpful a More

by Dave H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Neely
May 07, 2018

great experience We had a great experience with Doug White. The reception desk all the way through to finance was a smooth experience. Thank you I love my new Accord More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug White
May 01, 2018

Buying a Used vehicle has never been easier Melvin was outstanding when it came to getting me in to my used vehicle. He was very friendly and professional and worked very hard to ensure my vehic More

by MRT1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Jimenez
April 24, 2018

Doug White at David McDavid was Excellent! Doug White was a pleasure to work with. Started my transaction online and finished at the dealership. No hassles, knew exactly what I wanted. Didn' More

by myAccord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pooya Tadjally, Malory Vicks, Doug White
April 24, 2018

Slow......................... Slow responses to customer, not respectful of time. Plan on it taking half a day to make a simple outright purchase of a new vehicle. Not recommended More

by TXHondaFan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill
Apr 25, 2018 -

David McDavid Honda of Frisco responded

Hello and thank you for your feedback. I understand how valuable your time is and regret that you experienced a longer than expected wait time in our dealership. We try to make sure that we are updating our customers when we can and get them in and out in a timely manner; yet sometimes we can get busy. We are continuously working to improve our customer service experience and will utilize your feedback as an opportunity to improve. Let me know if you have any questions or additional concerns and I will be happy to address them. Sonia Heredia, GM

Apr 25, 2018 -

TXHondaFan responded

The review was not even for the service department. It was for new car sales. You obviously do not take time to listen to the customer, even when it's put in writing.

April 23, 2018

Exactly what I asked for! I would recommend McDavid Honda of Frisco to anyone looking for a new Honda. I told JP exactly what I wanted and he provided. No hassle or worry. H More

by HondaCRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Kinman
April 21, 2018

Good overall Jeff was very helpful when it came to finding a new 2018 Honda Accord. We test drove a few cars and he was able to help meet my needs financially. More

by Casey_Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Gabbai, Jeff Stone
April 21, 2018

Great service! Had a great experience at this dealership purchasing our new Honda Oddyssey. The salesman Doug White was very kind, knowledgeable, and persistent. Tha More

by Lohill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug White
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