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David McDavid Honda of Frisco

Frisco, TX

3.7
1,028 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,028 reviews

February 17, 2018

Great Experience! This was my 2nd purchase at David McDavid Frisco. This time around I am replacing my 99 Civic that has 324K miles. Can’t beat Honda reliability! Excel More

by Civic18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Gabbai, Doug White
February 15, 2018

Quick and Smooth Doug could not have been a better salesman to work with. He was the exact opposite of your typical salesman. He was not pushy and didn’t pester me ove More

by MerctoHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug White
February 12, 2018

Worst experience ever If I could give a Zero star rating I would. My girlfriend and I were shopping around for a very specific Toyota Camry. As someone who has worked as More

by coryh8465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melvin Jimenez
Feb 15, 2018 -

David McDavid Honda of Frisco responded

Greetings and thank you for bringing this to my attention. I am disappointed to hear that this happened. We aim to provide an top notch and hassle-free sales experience for all who visit us so I regret that this was not the case for you. We are always looking to improve and your feedback is important. Can you please give me a call to discuss? I can be reached at 972-731-3000. Thank you. Adam Rutledge, Internet Sales Manager

Feb 17, 2018 -

coryh8465 responded

We brought Melvin's actions to several people at David McDavid Honda and his behavior continued. Melvin continually texted us over and over. When I finally told him to stop texting us I never even got a response. No I'm sorry, no I apologize, nothing. That to me is unacceptable.

February 08, 2018

Best Customer Service in the car business Gina Neely went well above and beyond to take care of me. I was having a difficult time picking a car. I started out looking at a Civic and then ended More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sale Manager, Gina Neely
February 07, 2018

Excellent Sales person Zia Zaidi The Sales Person Zia Zaidi has very broad knowledge with the latest features that supports for safety, economy and the value for the price. So far, I More

by Raja Reddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zia Zaidi - *****, John Pomroy
February 07, 2018

A not so great experience After hours of picking out the Honda I wanted to buy the salesperson goes into his Manager and writes up a sales offer and ask me to sign the back sta More

by No Deal
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
Feb 08, 2018 -

David McDavid Honda of Frisco responded

Greetings and thank you for bringing this to my attention. I am sorry to hear that this happened as I can assure you that this does not reflect the culture and standards of our sales team. If there is any way that we can turn this around and earn your business, I'd love to help you. At your earliest convenience, please give me a call at 214-705-3979. Thank you. Adam Rutledge, Internet Sales Director

February 05, 2018

Great Car Salesman!! Melvin was so kind and ready to help my family. This was my first experience getting a car for myself and he made it an amazing experience! Definitely More

by jamienicole16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Jimenez
February 02, 2018

Terrific Experience I loved how I was explained everything clearly and the process was made least stressful as possible. We never felt pushed into anything unreasonable a More

by Chrisnchelseag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Jimenez
February 01, 2018

What a great car buying experience! From the minute I walked in to look at the Odyssey's I felt I was listened to and didn't feel like I was being haggled or pressured. Jeremy Pulliam More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Pulliam, Michael Baker, Tammie Chan
January 29, 2018

Great Experience! Shopping for a car unexpectedly was extremely stressful! Gina helped take some of that stress away. She was very attentive and helped make my car buyi More

by Jnreyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Neely
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