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David McDavid Honda of Frisco
Frisco, TX
1,028 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,028 reviews
May 19, 2018
Super easy! Jesse was prompt to respond to my inquiry, and made purchasing a car very easy. He met my husband to test drive and helped when we came in to sign pap Jesse was prompt to respond to my inquiry, and made purchasing a car very easy. He met my husband to test drive and helped when we came in to sign paperwork. He was very friendly and not pushy at all! I would definitely recommend him to other people! More
by Mglid
Employees Worked With
Jesse Thompson
May 18, 2018
HORRIBLE! To start, the only reason that I gave the one star is because I could not give a zero star. For starters, I went into this dealer on 5/12/18 to inquir To start, the only reason that I gave the one star is because I could not give a zero star. For starters, I went into this dealer on 5/12/18 to inquire about a Honda Odyssey. After speaking with a sales adviser, I requested to speak with the sales manager regarding my trade. I knew that this dealer uses the "trade bonus" to entice customers to come in. On this particular day, the trade bonus was $500.00, so I asked them to appraise my car. They came back with $6,500. Afterwards the sales manager Adam tells me that the best he could do is $7,500. I asked for $8,000. When I asked if the $500.00 "trade bonus" was included, I was told yes. I asked Adam if I could speak with the person making this decision. His manager Shaquille comes to the table and tells me that $7,500 is the best offer, including the "trade bonus." I told them I would pass and left. On Monday, 5/14/18 I noticed that the "trade bonus" had risen to $1,750.00. I called back and asked to speak with Shaquille, since he makes all the calls. Shaquille tells me that the best he could offer was "what Adam offered me ($7,500). I asked Shaquille to speak with his manager. He transfers me to JP. This person was NO help whatsoever he listed to my story and flat out tells me, a paying customer "If you don't purchase it, I will get it sold..." Such arrogance is what resonated from this place from the top down. So, in a last ditch effort I called new cars and asked them where the "trade bonus" comes from and if it can be used on new and/or used cars. The sales rep, whom I will not name, tells me that the "trade bonus" comes from marketing and yes, whatever is listed on the site is the dollar amount that can be offered. On Tuesday, 5/15/18, I called back, spoke with Shaquille, and asked him if he would accept the $7,500 that he arrogantly tells me: "I don't have to honor the deal I said on Saturday." "$6,500 is the best offer." "This vehicle will sell regardless." All of this to say, I will NEVER go back to David McDavid and the lies they tell, un-professionalism, arrogance, and flat-out not caring. Long story short, I purchased a better model Odyssey, similar mileage, similar pricing, but MUCH BETTER customer service at AutoNation. The team at AutoNation is ready for your service if you have any issues with David McDavid Frisco. More
by BeeKay
Employees Worked With
Shaquille Ahmad, Adam Rutledge, JP Kinman
May 18, 2018
Smooth and delightful transaction Truly delightful experience throughout my entire transaction process. My interactions where with sales persons Haji and sales manager Ak Khan. They de Truly delightful experience throughout my entire transaction process. My interactions where with sales persons Haji and sales manager Ak Khan. They dealt with me in an extremely professional manner and allowed me to receive a deal with which i was most comfortable with. I would definitely recommend dealing with these two if you are in the market for a new or used vehicle as you are sure to have a great sales experience with which you are pleased and happy with. More
by Naumankhan519
Employees Worked With
Haji - AK Khan
May 17, 2018
New vehicle purchase We've used David McDavid Frisco to purchase several cars over the years. We decided to go by and look at a CRV, and called and got Bob Kitner. He we We've used David McDavid Frisco to purchase several cars over the years. We decided to go by and look at a CRV, and called and got Bob Kitner. He went through all the new features, as we've owned several CRV's.. We had one picked from the internet inventory and it was still available, so after minor negotiations , he sent the car to make ready and I went picked my wife up and in a short time Tiffany had paperwork ready and the car was waiting for us to drive off. Bob went over a few more pointers for my wife and a quick photo by Malory then we were off, Thanks again, we'll be ready again for another CRV in a year or so, More
by JA
Employees Worked With
Tiffany Perez Finance Manager (five stars), Malory Vicks, Robert Kitner
May 16, 2018
Excellent coustomer service We bought Honda Pilot used from them excellent service quick deal great car Mr Haji and Mr AK both are very helpful and together they make things ea We bought Honda Pilot used from them excellent service quick deal great car Mr Haji and Mr AK both are very helpful and together they make things easy for us we r so happy surely I recommend this place and off course will go in furture buying Thank yo all of them Khurram Rao More
by Khurram Rao
Employees Worked With
Haji and AK
May 14, 2018
Nice experiences I am happy with this particular new purchase. Doug helped me a lot for this transaction. The place is very nice too and customer friendly. I am happy with this particular new purchase. Doug helped me a lot for this transaction. The place is very nice too and customer friendly. More
by ad
Employees Worked With
Doug White
May 12, 2018
Awesomeness at its Finest I thoroughly enjoyed working with Doug. I told him exactly what I needed to do, what my situation was and what I was looking for. He stood to his prom I thoroughly enjoyed working with Doug. I told him exactly what I needed to do, what my situation was and what I was looking for. He stood to his promise to NOT waste my time and be straight with me and I am so thankful n Happy with my new car. Thank you Doug your the best and don't forget......I got that Louisiana cooking when you like. lol More
by Fran
Employees Worked With
Pooya Tadjally, Doug White
May 12, 2018
New civic Jeff and Doug have been awesome and helped so much in gettong me into my new civic. Everyone was her patient and helpful. Overall good experience. Jeff and Doug have been awesome and helped so much in gettong me into my new civic. Everyone was her patient and helpful. Overall good experience. More
by 255108
Employees Worked With
JP Kinman, Jeff Stone, Doug White
May 12, 2018
AMAZING customer service!!! I dread buying a car more than going to the dentist. Doug was fantastic! He made it easy, comfortable and answered all my questions. I would definitel I dread buying a car more than going to the dentist. Doug was fantastic! He made it easy, comfortable and answered all my questions. I would definitely recommend seeing him out of you are looking at buying here. He was NOT PUSHY AT ALL, but extremely responsive. When I had some stressors with their pushy finance department, JP and Doug went above and beyond to be sure I was happy and got into the car that day. I would highly recommend buying a car here! More
by KatMac
Employees Worked With
JP Kinman, Doug White
May 10, 2018
Very nice, very friendly - very good experience I had a very good experience at this dealership and a very good experience working with Doug White. He was very attentive and very responsive to emai I had a very good experience at this dealership and a very good experience working with Doug White. He was very attentive and very responsive to emails and texts. By the time I got to the dealership, we had already worked out many of the kinks of the process. I would highly recommend buying a car here and working with Doug. More
by mwFrisco TX
Employees Worked With
Doug White
