David McDavid Honda of Frisco

Bye bye minivan Hello Pilot Wanted to downsize from my Odyssey to a Pilot Davoot and Jeremy were awesome to work with! This is my 3rd Honda from David McDavid of Frisco Great f Wanted to downsize from my Odyssey to a Pilot Davoot and Jeremy were awesome to work with! This is my 3rd Honda from David McDavid of Frisco Great friendly people. Very willing to work with my wish list. I love the service department. Tim Tesn is a great service advisor. Thanks also to Tiffany for working the numbers in financing for me. Y’all are great! Happy 4th !!! More

Easy and friendly experience We were looking to trade in our compact SUV for a minivan, given the sudden impending change from one child to three in our household. We contacted Da We were looking to trade in our compact SUV for a minivan, given the sudden impending change from one child to three in our household. We contacted David McDavid in Frisco to take a look at Honda Odyssey, and got in touch with Doug White. He was very friendly and easy going, and we loved working with him to get to the deal we like for the new car. Super excited for outback family vehicle and definitely big thumbs up for Doug and the dealership! More

Obvious that customer satisfaction is top priority Shafi, on the used side, is great to work with. We test drove on a Saturday, no high-pressure, gave us his cell number, called him Monday morning to s Shafi, on the used side, is great to work with. We test drove on a Saturday, no high-pressure, gave us his cell number, called him Monday morning to set a time to drive again and talk numbers for that evening. He texted us to confirm then called to check in about an hour prior. We couldn’t make it until about an hour before he was due to be off for the day and he stayed late making sure we were all taken care of even though it meant he worked over an hour late. He worked hard to get us the price and finance deal we needed in order to purchase the vehicle. In the process we met several more employees and all were respectful, polite, and worked hard to make the deal happen. David McDavid was recommended to us by a friend and it’s obvious why. More

Knowledgeable sales staff; helpful financial staff My sales rep was very knowledgeable about the civic hatchback sport I purchased. The financial department was very helpful with getting the price poin My sales rep was very knowledgeable about the civic hatchback sport I purchased. The financial department was very helpful with getting the price point to where I needed it. More

It was wonderful. Scott was fantastic! Very knowledgeable! We would definitely consider coming back and working with him. The car is very nice and I am very happy!! We’ Scott was fantastic! Very knowledgeable! We would definitely consider coming back and working with him. The car is very nice and I am very happy!! We’ll be back in 2 months to work with Scott and trade in a Lexus for a brand new Accord! More

Doug White in Sales is Excellent We purchased a 2017 Honda Pilot and Doug was our sales person. He was excellent! He went over all of the features of the car and took time with all o We purchased a 2017 Honda Pilot and Doug was our sales person. He was excellent! He went over all of the features of the car and took time with all of us to make sure we were comfortable with the vehicle. He is very personable and the test drive allowed us to get a good feel of the vehicle before we purchased it. WIlliam Stalik was very helpful and made the purchase easy, He answered all of our questions and provided us with all of our options. John Pomfrey in Finance was very friendly and extremely helpful in explaining the warrantee. The process to purchase this vehicle was great! We appreciate everyone's commitment to our satisfaction and comfort. More

Purchasing used vehicle Jessy Thompson, the sells person was absolutely honest and will tell you all you need to know about the vehicle upfront Which at least for me made the Jessy Thompson, the sells person was absolutely honest and will tell you all you need to know about the vehicle upfront Which at least for me made the purchasing experience wonderful. Finance department on the other hand was all about selling you additional coverage you mighty not need. For Jessy Thompson it is FIVE STAR. The vehicle come with one car key and I demanded to have another additional key and Jessy Thompson agreed. It has been 4 days since I purchased the vehicle and just left a voice msg for Sandra Hernandez service Dept. to take care of this. I will inform you if this part of the missing part will be tak n care of. Over all experience is not bad. More

Excellent customer service I have a 2014 Odyssey Touring Elite, that had a strange issue. Sometimes and at total random with no rhythm at all, it wouldn't recognize that the gea I have a 2014 Odyssey Touring Elite, that had a strange issue. Sometimes and at total random with no rhythm at all, it wouldn't recognize that the gear stick is in park, therefore, it will not let me lock the vehicle and/or a system start warning indication would pop up and it wouldn't want to start. Since, this would happen at random, it was hard to have the issue reproduce when I would take it to the service department, so there was a little bit of a guessing game. Eventually, I ended going there 3 or 4 times within a 2 week period. Finally the problem got diagnosed right and the repair was done, however due to all the hassle, I was given a very huge discount on the final repair bill. The actual issue was close to $500 to repair but in fact I only paid about $170 and the rest was discounted to make it up for me. I was extremely satisfied with the entire experience and how it was handled. I understand that it's hard to diagnose an electrical issue when you can't reproduce it at the time of diagnosis. Everyone was extremely professional and I truly felt I was in good hands and they were doing everything they can to make the repairs as fast as possible and they were accommodating my situation as much as its humanely possible. Initially my service advisor was Victor Segura and due to a family emergency Victor had to leave for several days, but he made sure to hand over my repair history to Joe Robert. They are both AWESOME. I couldn't have been any happier going anywhere else or dealing with anyone else. They are both extremely knowledgeable and very mindful and caring of the customer. For any future incidents, I will be going back to see them because I know I wouldn't be in any better hands. I recommend David McDavid Honda of Frisco %100. They have gained my full trust for all my service needs. Victor and Joe, thank you very much, along with the mechanic behind the scene and everyone else that was involved in making the situation as smooth as possible. You guys are a great team. More