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David McDavid Honda of Frisco
Frisco, TX
1,029 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,029 reviews
January 08, 2019
New Buyer Excellent service and support from the vendor, all the information and tour in the car were perfect , very happy with the new purchase and expecting t Excellent service and support from the vendor, all the information and tour in the car were perfect , very happy with the new purchase and expecting to evaluate the service for the CRV in the future. More
by Clark62x
Employees Worked With
Scott Mazur
January 08, 2019
Great experience - Easy My wife and i bought a vehicle from Keith at David McDavid Honda of Frisco. He made the car buying process very simple. We told him what we were looki My wife and i bought a vehicle from Keith at David McDavid Honda of Frisco. He made the car buying process very simple. We told him what we were looking for (budget, third row seat, and not a mini van, lol) and he recommended a Honda Pilot. It's a vehicle I had looked into, but he further went over the benefits. We took it for a test drive and eventually drove it off the lot. Total time spent at the dealership was less than 2 hours. I would highly recommend giving him a call!! More
by DavidL
Employees Worked With
KEITH BURR
January 06, 2019
Personable Experience Had a great afternoon with Scott discussing a wide variety of topics and was very down to earth and easy to communicate with. When buying a vehicle it Had a great afternoon with Scott discussing a wide variety of topics and was very down to earth and easy to communicate with. When buying a vehicle it is a chore that many do not want to even embark on. Scott made the process easy and fair. Thanks again Scott and good luck in the future. More
by CoreyK
Employees Worked With
Scott Mazur
December 29, 2018
3rd lease at Honda of Frisco It was time to renew our lease and after a quick call from the dealership we set up an appointment to check the new 2019 Oddysey and quickly fell in l It was time to renew our lease and after a quick call from the dealership we set up an appointment to check the new 2019 Oddysey and quickly fell in love with it. The price negotiation was quick and we got a great deal. The overall experience was great. Thanks Hoss. More
by SKR
Employees Worked With
Hossein Farshid
December 28, 2018
Great Service!! Thank you Scott. You made the buying experience easy and definitely went the extra mile to helping me make a decision. Appreciate your patience and at Thank you Scott. You made the buying experience easy and definitely went the extra mile to helping me make a decision. Appreciate your patience and attention to customer service. Thanks again Brotha. More
by Oracleip
Employees Worked With
Scott Mazur
December 28, 2018
Great place for buy a car. Thanks to Scott help me with everything and I really know I’m not easy customer lol. They found the cAr really want it easy and fast. Thanks to Scott help me with everything and I really know I’m not easy customer lol. They found the cAr really want it easy and fast. More
by Rey1226
Employees Worked With
Mohammad Masud, Scott Mazur
December 23, 2018
Smooth Transaction Was a smooth easy transaction, Would do business with Scott Mazur and David McDavid Honda again. Scott worked with us in making this a Christmas gift Was a smooth easy transaction, Would do business with Scott Mazur and David McDavid Honda again. Scott worked with us in making this a Christmas gift my son will never forget. Thanks. More
by Jmoore0916
Employees Worked With
Scott Mazur
December 19, 2018
Joyful Ride Great service, with a nice friendly environment. Knew exactly what I needed. Easy going process. Hassle free. Very convenient. I enjoyed a nice ride h Great service, with a nice friendly environment. Knew exactly what I needed. Easy going process. Hassle free. Very convenient. I enjoyed a nice ride home. More
by NoelO.
Employees Worked With
Scott Mazur
December 16, 2018
Bad customer handling and rip off Worst service experience, I had in Honda dealership. This service center is complete rip off and dont care about customers and even not ready to agre Worst service experience, I had in Honda dealership. This service center is complete rip off and dont care about customers and even not ready to agree their own inspection report. Last month, I did my Odyssey service in this service shop and as per inspection report by battery was shown as green which means excellant health. Within 1 hour after picking vehicle, battery was completely dead and when I asked about it, they said they did nothing and it can go any time. As per they it may die any time, if that was the case how inspection report was showing green just when I picked up vehicle. Also supervisor manager was it may go down on very cold day, but temperatures on ser ice day was in 70s. One top that I have agreed to replace battery and wheel alignment with them, thinking it might have happened something..I went to shop after taking appointment for alignment and battery replacement. Service manager tried to explain saying that all his workers are busy they need another hour to do alignment and started asking why dont you change battery. I agreed for that and asked for estimation for battery replacement. Service manager came up with estimate of $95 for interstate battery( which $85 in Costco), which I asked is it final estimate including labor, he assured it is best estimate as he applied some coupon, which God only knows. After service manager' assurance, I have agreed for battery replacement , they told me to wait for 20 min and also told he is checking alignment in - parallel. After 20 min, service manager called me and told he replaced battery and gave me final invoice for $140. I was just shocked after seeing battery replacement charge suddenly increasing to $140 from $95. I asked him why it is so high and he told it includes labor and discount. I started asking what happened to earlier showed and assured estimate of $95, which he started shaking and saying did he told the same. I told yes, you shown final estimate before taking approval for battery replacement in front of me and my friend. He started saying he can not obey that price and also not even ready apologize for his msistake, instead started saying he will remove battery if we dont like. It is just like waiting almost 1 hour in this whole process and now they want to remove new battery as he is not ready for committing earlier promissed estimate of $95. I finally asked them to remove battery and left showroom by jumpstarting vehicle. It is not about money of $30-40 extra, it is about obeying process and promised estimate and also should be ready to.mistake. I suggest dont ever go this service center. Finally I ended up replacing battery from costco which costs me $104 including installation. More
by Phunpabdu
Employees Worked With
Employee not listed
December 14, 2018
Best Inventory in Dallas I shopped on-line and knew the exact model and color I wanted. Scott had me in the car within minutes of the initial paperwork and financing was a br I shopped on-line and knew the exact model and color I wanted. Scott had me in the car within minutes of the initial paperwork and financing was a breeze. I’ve had my Accord for two days and can’t believe how much I love it! Thanks Scott for all your help. More
by Adam S.
Employees Worked With
Scott Mazur
