David McDavid Honda of Frisco

Liars. They refuse to pay off my trade in. they’ve already sold it (3 years old with only 16000 miles). This should be illegal. already sold it (3 years old with only 16000 miles). This should be illegal. More

Professional, patient, answered all questions Shoaib was very professional and helped answer all my questions about purchasing a certified pre-owned car. He did a great job of making sure me and m Shoaib was very professional and helped answer all my questions about purchasing a certified pre-owned car. He did a great job of making sure me and my family felt comfortable throughout the process. More

Outstanding Customer Service Shoiba Gauba, sales consultant, was very professional, and took the time to really figure out what I needed and how he could help me. From sales to fi Shoiba Gauba, sales consultant, was very professional, and took the time to really figure out what I needed and how he could help me. From sales to finance department, the experience was outstanding. One of the greatest experiences; they don't pressure you, and actually try to help you according to your needs and budget. We had such a great experience the first time, and liked the CR-V so much, we went back 4 months later to change our Nissan Rogue for another CR-V. (I had been a Nissan customer for the last 3 cars; now I am 100% Honda.) More

Great customer service. Shoaib was very patient and professional. He made my experience of purchasing my new crv less stressful. Customer service far exceeded my expectations. From start to finish ever professional. He made my experience of purchasing my new crv less stressful. Customer service far exceeded my expectations. From start to finish everyone I came in contact with at David McDavid was very professional. More

Great experience! I have owned and driven Honda’s for 30 years. So when I needed another I searched on line for what I wanted Shoaib responded and set me up with what I needed! years. So when I needed another I searched on line for what I wanted Shoaib responded and set me up with what I needed! More

A great experience from the beginning. They got us into a new vehicle for the price of a used we were looking at somewhere else. Test drive, sales staff, and financing went very smoothly. new vehicle for the price of a used we were looking at somewhere else. Test drive, sales staff, and financing went very smoothly. More

MY SERVICE ADVISOR MR.DYLAN FLATT IS VERY ACTIVE,FAST AND VERY RESPONSIVE PERSON. THANK YOU DYLAN TO TAKING CARE OF MY MDX. (MASUD AND ASHIKA ) VERY RESPONSIVE PERSON. THANK YOU DYLAN TO TAKING CARE OF MY MDX. (MASUD AND ASHIKA ) More

I was expecting a better service overall. If you are in the market to purchase a Civic Type R and willing to pay 50k+ (OTD) this is the place for you. They will not willing to negotiate anythi If you are in the market to purchase a Civic Type R and willing to pay 50k+ (OTD) this is the place for you. They will not willing to negotiate anything on their price for a car that is been in the market for a few years already and even worst, they will tell you in your face... "If you don't like my offer, you can go elsewhere". NOT RECOMMENDED! More

I purchased a 2020 Honda Pilot EX-L at David McDavid Honda of Frisco from Victor Berry on May 8, 2020. This was an excellent experience from start to finish. Victor was very professional, polite, att Honda of Frisco from Victor Berry on May 8, 2020. This was an excellent experience from start to finish. Victor was very professional, polite, attentive, trustworthy, and the process was quick and painless. His approach was relaxed but he always made me feel like I was a priority. There was no pressure from him at all. There was no haggling and I was able to leave with a brand new Honda Pilot with my dignity still in tact. The final price was exactly as negotiated with no last minute surprises. I love that Ali Benli, General Manager introduced herself and even came out again when I drove away with my new vehicle. Her second appearance when the deal was all done made me feel that she wasn’t just there to get the sale closed but also was genuinely happy that I was very happy about at the process from the start to finish. I told her, “Victor Berry was the best part of this process”. His dedication and “no games” approach was what made me decide early on that he would be the one I would purchase my new vehicle from. More

Poor Customer Service was LIED to I went in yesterday because my plastic key fob broke and Bill Mitchell working in the parts department gave me sooo much attitude and poor customer se I went in yesterday because my plastic key fob broke and Bill Mitchell working in the parts department gave me sooo much attitude and poor customer service I walked out. He gave me attitude when I first walked in. Needless to say I had this exact same problem on another key and had it fixed by simply replacing the plastic key fob a few years ago. I tried to explain to him what the issue and solution was but he would not give me a chance. He immediately told me that I was wrong and he had over 20 years of experience doing this. Then he had the audacity to throw me a box of random keys and literally told me to try fixing it myself in front of him saying "he's always open to learning something new". Why the xxxx should I do your job?! I didn't even have a screw driver! Then he told me that I would have to pay $50 so he can cut a new key. Why would you cut me a key metal key when the key itself is perfectly fine? It's the plastic housing that failed... which is a very common problem with older honda key fobs. I went on youtube and amazon and fixed it for $8 myself. I was insulted and lied to by this man and he needs to stay far away from any customer related jobs. If Bill is so "open to learning something new" then maybe he should keep his mouth shut and listen to the customer or pick up some new skills. I found a solution in less than 5 minutes online... you should try it sometime. More