
David McDavid Honda of Frisco
Frisco, TX
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I took appointment to stay there and get it fixed but because of their overbook I had to drop my vehicle and pick other day. Not sure why they were overbooked. because of their overbook I had to drop my vehicle and pick other day. Not sure why they were overbooked. More
Melanie was a great representative of the dealership. She kept me informed about the wait and was very knowledgeable about everything I asked her. She kept me informed about the wait and was very knowledgeable about everything I asked her. More
All-in-all the experience was pretty great. The process was low stress and enjoyable from beginning to end. Naturally, I would have preferred a little more flexibility on the price, but still The process was low stress and enjoyable from beginning to end. Naturally, I would have preferred a little more flexibility on the price, but still felt good about everything as a whole. More
Purchased 2024 CRV 2/21. Still no title despite assurances during purchase that I would have the title shortly. I have 30 days to register the vehicle in my state. Was told b Still no title despite assurances during purchase that I would have the title shortly. I have 30 days to register the vehicle in my state. Was told be several employees that title would come directly to me. Now I am told it will go from the state to Frisco McDavid dealer and they will send it to me. The retractable cover for the storage area was/is missing but I did not notice until I arrived home. Shawn in sales was very good to work with. Was waiting for me at the airport. More
The salesman and finance were great. This specifically addresses whoever prepares the used cars for sale—perhaps the Used Car Sales Manager or someone else responsible for selling them, This specifically addresses whoever prepares the used cars for sale—perhaps the Used Car Sales Manager or someone else responsible for selling them, since accountability is crucial. My son bought this car in McKinney, TX, and drove it back to school in NY a few days late. When he returned to school, he had the opportunity to inspect the car and share his feedback with me. Not only were none of the fluids changed for the sale, but it was sold with only a quarter tank of gas and unwashed (despite claims that it was detailed). More concerning, the timing belt is cracked and should have likely been replaced before the sale. One would expect that such a large dealer with a good reputation wouldn't simply flip used cars as they are but rather have them properly inspected and prepared for sale accordingly - that's disappointing, but didn't stop the sale More