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David McDavid Honda of Frisco

Frisco, TX

3.9
1,078 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,078 reviews

April 03, 2021

Shoaib and the entire Frisco David McDavid Team are AMAZING! They made our car buying experience joyful and painless. This was my sisters first time buying a car and Shoaib took the time to explain t More

by Jenny-TC Roofing & Restorations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shoaib Gauba
Apr 05, 2021 -

David McDavid Honda of Frisco responded

We really appreciate this positive review! Thanks so much!

April 01, 2021

Shoaib was a pleasure to deal with. He was polite, helpful and responsive. The dealership as a whole I could tell focuses on customer experience vs. high pressure sales. Even in the finance office it More

by cassylgoodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shoaib Gauba
Apr 05, 2021 -

David McDavid Honda of Frisco responded

Hi cassylgoodwin, thanks so much for rating us so high! Be safe on the road!

March 30, 2021

It was a pleasure working with shoaib, he was very cooperative and made us understand everything in detail, i was really impressed by his in depth product knowledge!! We are very thankful to him for m More

by vayani.loutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shoaib Gauba
Apr 05, 2021 -

David McDavid Honda of Frisco responded

Hello vayani.loutt, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 24, 2021

Great service from Shoaib, paperwork from finance took a bit long to get ready. I appreciate the attention to our needs and being able to negotiate car price by phone. More

by jenmarz1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shoaib Gauba
Mar 25, 2021 -

David McDavid Honda of Frisco responded

Thank you! We hope to be of service to you again!

March 21, 2021

Wonderful car buying experience! Working with Shoaib was an absolute pleasure! Shoaib is extremely patient, I never felt pressured to make a decision, and most importantly, a professional, and very knowledg More

by alikalim11
Recommend Dealer
Yes
Employees Worked With
Shoaib Gauba
Mar 22, 2021 -

David McDavid Honda of Frisco responded

alikalim11, thank you again for taking the time to let us know how we did!

March 20, 2021

Besides the long wait for buy a car cash, it's totally understandable that the way we went that financial guys were short handed. Other than that, everything one was great from the minute we arrived until More

by Andy P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shoaib Gauba
Mar 22, 2021 -

David McDavid Honda of Frisco responded

Andy P., we really appreciate this positive review! Thanks so much!

March 18, 2021

Prompt, kind and attentive . A pleasure to do business with. Helpful without being pushy - low stress purchase. Very happy with our experience! Thank you Shoaib! More

by carried
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dornan was also super to work with ...overall great experience!, Shoaib Gauba
Mar 20, 2021 -

David McDavid Honda of Frisco responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 18, 2021

Recently purchased used Honda Accord Sport and the experience was painless thanks to the professional customer service provided by sales consultant Mohammed Masud and general manager Nabeel Alghussain More

by 3putt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Masud
Mar 20, 2021 -

David McDavid Honda of Frisco responded

3putt, thanks so much for rating us so high! Be safe on the road!

March 14, 2021

Shoaib was amazing. He kept his composure through assisting multiple customers. His patience and care was exceptional! Leon was also great and very personable. very happy with the time and care rec More

by Lori Zettler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon, Shoaib Gauba
Mar 15, 2021 -

David McDavid Honda of Frisco responded

Lori Zettler, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 04, 2021

If i could put 0 stars i would but i am not able to , so i’ve been a customer of David mcdavid of Frisco for more than 4 years and i’ve traded more than 3 cars here and usually get a good service , however More

by Sophoclis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance manager
Mar 04, 2021 -

David McDavid Honda of Frisco responded

Mario, thank you for sharing your concerns. We certainly appreciate your loyal business over the years and would love to continue working with you. In regard to this transaction, no down payment was discussed. We were unable to finance the car due to the request for straw purchase in someone else's name, which is not legal in the state of Texas. Feel free to give us a call should you have any additional questions. We're happy to go over the deal with you and discuss options, should you choose to move forward with purchase. Thank you. Sonia Heredia, GM

Mar 04, 2021 -

Sophoclis responded

First of all , that’s exactly what was said by the General sales manager he even offered to buy my car as an alternative option and proceed with the new vehicle as a new purchase but I would have to pay 2500$ as down payment or “ negative equity on my car” , second of all , at this point I don’t even care about the trade in anymore as much as i care about the disrespectful way i was treated by the same guy , he said the situation was “fishy” and that he wasn’t sure if i was saying the truth or not then he refused to give me any copies of the paper work that was signed , third of all if it’s in fact an illegal straw trade then why was it approved the first day i was there and we ran the credit and proceeded with the paperwork

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