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David McDavid Honda of Frisco

Frisco, TX

3.5
999 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 999 reviews

September 06, 2024

Don't come here they try to sell coverages without your permission. And lie and thief , stay away from this dealership. More

by Ajjfinc
Recommend Dealer
No
Employees Worked With
Micheal Kennedy
Sep 14, 2024 -

David McDavid Honda of Frisco responded

We are disappointed to hear that you feel this way as we can assure you that this does not represent the culture and standards of our dealership. Please give us a call to discuss your experience at (972) 731-3000 and you may request to speak with Nabeel Alghussain, our Sales Manager. Thank you.

Sep 16, 2024 -

David McDavid Honda of Frisco responded

We are disappointed to hear that you feel this way as we can assure you that this does not represent the culture and standards of our dealership. Please give us a call to discuss your experience at (972) 731-3000 and you may request to speak with Nabeel Alghussain, our Sales Manager. Thank you.

September 06, 2024

Warning: Dishonest and Deceptive Practices I had a terrible experience with David McDavid Honda Frisco. When I bought my Cadillac Escalade, I was told I had temporary insurance on the car and a few da More

by Kimberlysingh23
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Micheal Kennedy
Sep 22, 2024 -

David McDavid Honda of Frisco responded

Good afternoon Kimberly. We are sympathetic to your dilemma. We note, however, that your claim that Dealer made “very clear” that you “would be covered” under Dealer’s insurance is simply not accurate. At the time of your transaction, you presented Dealer with a Texas Liability Insurance Card indicating that you had vehicle insurance coverage through Progressive County Mutual Ins Co. You also signed an “Agreement to Furnish Insurance Policy,” which provided, in relevant part, that: 1. Customer agrees “to furnish his/their own Insurance Policy”; 2. Dealer was not required to procure insurance on Customer’s behalf; and 3. Customer would “assume any and all responsibility for damage to the vehicle or resulting from the use, maintenance or operation of the vehicle, and agreed to hold [Dealer] free of any loss, claim, or liability resulting from any damage to the vehicle or from the vehicle’s use, maintenance or operation.” Additionally, you signed a “WE OWE” document that indicated Dealer did not owe anything other than the vehicle purchased, including insurance coverage. Dealer notes that Texas insurers generally extend a grace period to consumers purchasing vehicles depending on their coverage, typically allowing consumers a grace period of 7 to 30 days to update their policies. The issue of whether coverage applies in this case, however, is a question for you to resolve with your insurance, and not with Dealer. Thank you.

August 25, 2024

I just had the best car shopping experience ever with Stephanie Lazo at David McDavid Honda in Frisco! From the very first moment I met Stephanie, her exceptional professionalism and genuine warmth we More

by Sua Sponte
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Lazo
August 10, 2024

Es un un consecionario que busca de buena manera ayudar a cliente a cumplir su meta de tener su carro More

by carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan
June 28, 2024

Just Wrong! Had an issue with the used car I purchased. Took it back and they looked for a specific problem. They didn't identify the exact problem so they jus More

by PCal1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fahad Arif, Christina Bernd
Jul 03, 2024 -

David McDavid Honda of Frisco responded

Thank you for bringing this to our attention We would love to have the opportunity to address your concerns however you did not include your name. Please give us a call as soon as you have a moment at (972) 731-3000. You may request to speak with Gina Neely or Nabeel Alghussain, Sales Manager. Thank you and we look forward to speaking with you.

June 27, 2024

“ Highly Recommend! ” Haji " was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed alon More

by TL
Recommend Dealer
Yes
Employees Worked With
Haji Khalil - Internet Sales Consultant, Sharouz Shakouri - Manager Used Cars
June 22, 2024

Came into to look at a few used vehicles Salesman Azizur greeted us prompltly when we went outside he barely opened door long enough for us to get out door we looked at 3 vehicles didnt ask if More

by heavenbnd5
Recommend Dealer
No
Employees Worked With
Azizur Rahman sales person
Jun 26, 2024 -

David McDavid Honda of Frisco responded

We are sorry to hear that you had this experience with our sales team. We would love to have an opportunity to address your concerns and see how we can get this turned around. Please give us a call at (972) 731-3000 when you have a moment. You may request to speak with Nabeel Alghussain, our Sales Manager. Thank you.

Jun 26, 2024 -

David McDavid Honda of Frisco responded

We are sorry to hear that you had this experience with our sales team. We would love to have an opportunity to address your concerns and see how we can get this turned around. Please give us a call at (972) 731-3000 when you have a moment. You may request to speak with Nabeel Alghussain, our Sales Manager. Thank you.

June 22, 2024

Very misleading service team. Prices they quote over the phone and online are materially below what they charge one you are at the dealership. Diagnostic charges are much higher t More

by ssszz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Entire service dept.
Jun 26, 2024 -

David McDavid Honda of Frisco responded

Thank you for sharing your concerns. We would love to have the opportunity to address them however you did not provide us with your name. Please give us a call at (972) 731-3101 and you may request to speak with Sina Sanee or Omar Hernandez. Thank you and we look forward to speaking with you about your experience.

Jun 26, 2024 -

David McDavid Honda of Frisco responded

Thank you for sharing your concerns. We would love to have the opportunity to address them however you did not provide us with your name. Please give us a call at (972) 731-3101 and you may request to speak with Sina Sanee or Omar Hernandez. Thank you and we look forward to speaking with you about your experience.

June 12, 2024

Hessamadin aka Sam was great. The managers were kind and professional. Quite possibly the fastest purchase I've ever made! I'm thankful for the sales experience I received. Even w More

by jordandarylking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hessamadin/Sam
May 30, 2024

This was one of the most incompetent, ill-mannered establishments I've ever had the displeasure of doing business with. It was a headache from start to finish. No one seems to know what they're doing More

by bex@20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Green
May 31, 2024 -

David McDavid Honda of Frisco responded

Rebecca, we are disappointed to hear that you had this experience with our sales team. We strive to provide a transparent and pleasant experience for our customers so we regret that this was not the case for you. If you have a moment to discuss, please do not hesitate to reach out to Gina Neely or Nabeel Alghussain at (972) 731-3000. Thank you and we look forward to addressing your concerns.

Jun 02, 2024 -

David McDavid Honda of Frisco responded

Rebecca, we are disappointed to hear that you had this experience with our sales team. We strive to provide a transparent and pleasant experience for our customers so we regret that this was not the case for you. If you have a moment to discuss, please do not hesitate to reach out to Gina Neely or Nabeel Alghussain at (972) 731-3000. Thank you and we look forward to addressing your concerns.