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David McDavid Honda Of Irving

Irving, TX

4.2
623 Reviews

3700 West Airport Freeway

Irving, TX

75062

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Showing 623 reviews

March 11, 2024

My experience with McDavid of Honda of Irving's finance department was deeply disappointing. They misled me about policies before I signed, only for me to find out a year later. When I raised concerns, the More

by sbn33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Baha Mahmoud
Mar 14, 2024 -

David McDavid Honda Of Irving responded

Sabin, thank you for your reviews. We would like to address your sales concerns. If you have a moment, please give us a call at (214) 516-7502 to discuss your experience. You may request to speak with Hossein Maleki, our General Sales Manager. Thank you.

February 29, 2024

Jay was super helpful and discussed all options in purchasing a new Honda Civic. He made it an easy, less pressured buy than I’ve experienced in the past from other dealerships. Highly recommend! More

by Tripp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Shah
February 18, 2024

This was the first time I visited this dealer, It was a pleasant experience and was taken care pretty well, special thanks to the staff and service advisor Mr. Lucio Luna who was patient enough to listen a More

by Makkan70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucio Luna
December 07, 2023

Purchased 2 cars from them and they have always taken care of me on the sales side and the service as well. More

by mrpacman76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Esquivel
September 14, 2023

HORRIBLE! From the get go everything was off track and that should have been a sign for me to stay away. I really want the car that I was told was ready to be More

by rolandp63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ann Stone
Oct 09, 2023 -

David McDavid Honda Of Irving responded

Roland, we are sorry to hear that we could not meet your sales expectations. Looks like you went elsewhere but we hope to have the opportunity to earn your business and serve you better in the future. In the meantime, should you have any questions or additional concerns about our out of state transaction policies, please do not hesitate to reach out to us at (214) 516-7502. Thank you.

August 11, 2023

I had a good experience with this car dealership. The staff were professional and very helpful. The vehicle I got was a used vehicle and the price was better than I thought, but only had 110 miles on More

by Mat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
July 06, 2023

I spoke with Josh (Service Manager) on 02/22/2023 after coming back to the dealership after the scar stalled while driving on Interstate 635. Almost getting in an accident and trying to drive the car back More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never purchased, doesn’t show service people
Jul 11, 2023 -

David McDavid Honda Of Irving responded

Gregory, we'd like to address your service concerns. Please give us a call at (214) 516-7502 to discuss as soon as you have a moment. Thank you.

Jul 12, 2023 -

Gregory responded

There’s no need to call, the damage has already been done and unless you’re talking compensation or to pay for me to trade out my car, we have nothing to talk about if this is Josh (service manager) responding. You talked to me so bad and made me feel horrible about conducting business with the dealership. This will not be the last of me.

May 22, 2023

We spent a while online finding a car and purchased it online, made down payment, got a receipt and set a time to pick up the car. We also were given the VIN. Then they sold it to another person. Entire s More

by eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No name
Jun 29, 2023 -

David McDavid Honda Of Irving responded

Eddie, please call (214) 516-7502 and request to speak with our General Sales Manager. Thank you and we look forward to addressing your concerns.

Jul 06, 2023 -

David McDavid Honda Of Irving responded

Eddie, please call (214) 516-7502 and request to speak with Danny Bortolussi, our General Sales Manager. Thank you and we look forward to addressing your concerns.

May 10, 2023

We purchased 2023 Honda Civic Touring for my son less than 2 weeks ago. And we had a wonderful experience with salesperson Baha and his awesome manager Danny. We got an unbeatable deal and great customer More

by Sudhir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baha Mahmoud
May 17, 2023 -

David McDavid Honda Of Irving responded

Sudhir, records show that our Sales Manager reached out to you and resolved these concerns. Please update your review and confirm. Thanks so much and we're glad that he was able to get this turned around.

May 17, 2023 -

Sudhir responded

Thank you for the follow up. It was a wonderful car buying experience indeed.

May 17, 2023 -

David McDavid Honda Of Irving responded

Wonderful, thank you for the update! We appreciate your business and patience as well.

April 02, 2023

MY nephew bought a car on Sunday and drove well for the test drive. He picked it up on Tues and would not start Wednesday and still will not start. We have called and they have not yet answered him or retu More

by sharon,elias26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gomez
Apr 05, 2023 -

David McDavid Honda Of Irving responded

Sharon, please have your nephew reach out to the team at customer.service@mcdavid.com and he should include his legal name, contact information and store name since this is the main email account for all McDavid dealers. Thank you and we hope to get this turned around.

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