David McDavid Honda Of Irving

I traded in a Honda and purchased a used Honda from this dealership on November 8, 2024. I regret buying from this Honda dealership. Ever since then, it has been a headache dealing with them because I st dealership on November 8, 2024. I regret buying from this Honda dealership. Ever since then, it has been a headache dealing with them because I still don’t have the title for my car. But that isn’t the only issue with this place—they are snakes and will lie to you to make a sale. The used Honda I purchased had a hidden oil leak on the rear main seal that they knew about before the sale. How do I know? I gathered all the clues: The engine bay was extremely clean for a Honda with over 160,000 miles, and the sale price was $2,000 below KBB value. Before informing them about the leak, I took the car to another Honda service department where I was told it had a leak from the rear main seal. When I returned to this dealership, they claimed it was only an oil pan leak. To be certain, I sought a third opinion from a repair shop specializing in Honda vehicles, and they confirmed the same diagnosis as the other dealership—a rear main seal leak. This dealership can’t be trusted. I recommend anyone considering a purchase here to go elsewhere. They also owe me a refund. They waited long past the 15-day payoff period on my trade-in before submitting a lower payment to settle my loan. Because of this delay, I had a pending payment with my credit union that I couldn’t cancel. When I called about my refund, I couldn’t get a clear answer. I repeat: stay away from this shady dealership. I even spoke with the GM, Alan Cooper, about my situation, and he was difficult to convince despite the clear evidence that I was sold a car with a leaking rear main seal. This dealership doesn’t care about its customers—they only care about making money and protecting their reputation. The sales manager, Alex, even asked me to take down my first negative review after they supposedly fixed my oil leak. I won’t back down without a fight since I’m protected under Texas consumer laws. Y’all messed with the wrong one. More

Worst service Kept my car for 7 days straight twice ( 14days together ) for the repair and tried to scam me for a warranty covered service saying that repair cannot be covered and then I had to search fo 14days together ) for the repair and tried to scam me for a warranty covered service saying that repair cannot be covered and then I had to search for the 3yr old service contract myself which they could have done just a couple of clicks on their system. When they noticed that I got documents, they apologized and said we will take care of the repair . They smartly made me to believe that car will be ready the same day whenever I called them to avoid getting the loaner or renters reimbursement which is a benefit of the warranty . I was unfortunate that both repairs were around thanksgiving and year end holidays and they ruined both this year. I also heard from my co-Honda owner friends similar experiences in this particular dealership. I lost my trust with Honda brand itself and will never ever go there or recommend Honda again. More

I was going through Honda's site to check how my debt looks like. But after spending almost an hour, I could not find my principle and interest segregated amount also total amount due. They are simple hi looks like. But after spending almost an hour, I could not find my principle and interest segregated amount also total amount due. They are simple hiding these details. But I could view electronic copy of my contract and was surprised that the dealership (David McDavid Honda of Irving) did not gave me a printed copy of this contract which shows breakdown of my vehicles cost. Where I found out that the first time car buyer discount promised to me has also not been provided. Scammed More