
David McDavid Honda Of Irving
Irving, TX
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I went looking for a 2012 Honda Pilot, this dealership had a black Touring model but it had a dent on the fog light on the passenger side. I addressed this issue with the salesman and I was told that it had a black Touring model but it had a dent on the fog light on the passenger side. I addressed this issue with the salesman and I was told that it would be fixed to the best of their ability well I didn't think that the best of their ability would be to pull the dent out and have a gap between the bottom bumper. They tried to go the cheap way out and have a shade tree dent person fix it and it was not to my liking, after 3 visits to fix the issue they finally chose to take the vehicle to their body shop where they painted the passenger side of the front bumper and there was a glossy finish but the driver side bumper was dull. The gap still was not fixed, so I left the vehicle. If you're looking to puchase a vehicle from this dealership you better look it over very closly so that you wont get screwed over. This dealership was very unprofessional and customer satisfaction is not important the all mighty dollar is. More
I gave a great rating because as soon as I walked in I was received with a great and positive attitude. Terry held the door open for my sister, father, and myself. He went straight to businness after intr was received with a great and positive attitude. Terry held the door open for my sister, father, and myself. He went straight to businness after introducing himself and shaking hands with us. I had been to three dealerships prior to coming to Honda. He asked me what I wanted and with what features. He took a quick look at his inventory and gave a me a list to choose from. I really liked that he gave me options to choose from and did not just tell me about 1 or 2 cars. He showed me the car, described the features, and went into detail about it. When I did not like something he would do his very best to try and change that. When we went for a test drive he showed me EVERYTHING the car had to offer. Unlike the other dealerships, he actually drove the car to show me the different things it was capable of and then he let me test it out. The price of my 2013 was negotiable which I really liked. I told him what I wanted to pay a month, how much I wanted to pay in total, and how much I was willing to put down and he made it happen! It was an amazing and very 3 hour "worth-it" experience. :) More
JIM WAS VERY PATIENT IN MAKING SURE WE COULD OPERATE THE VEHICLE SAFELY AND FIND ALL THE CONTROLS BEFORE HE ALLOWED US TO GET ON THE HIGHWAY. HE TOOK SPECIAL CARE THAT ALL OUR QUESTIONS WERE ANSWERED AND T VEHICLE SAFELY AND FIND ALL THE CONTROLS BEFORE HE ALLOWED US TO GET ON THE HIGHWAY. HE TOOK SPECIAL CARE THAT ALL OUR QUESTIONS WERE ANSWERED AND THAT WE UNDERSTOOD THE VARIOUS OPTIONS AVAILABLE, ETC. HE EVEN STAYED PAST CLOSING TO BE SURE WE HAD A GOOD EXPERIENCE AND ARRIVED HOME SAFELY. HE SHOWED A CLEAR UNDERSTANDING OF SENIOR CITIZENS NEEDS AND CONCERNS. THANKS JIM, SEE YOU SOON More
Bought a CR-V from John on 12/15. I was discouraged about the car buying experience after a negative experience with another dealer. John could not have been nicer and I got a great deal! I highly recommend the car buying experience after a negative experience with another dealer. John could not have been nicer and I got a great deal! I highly recommend him and David McDavid. More
John consistently went above and beyond to assist me in purchasing a new vehicle. I drove over 50 miles to do business with David McDavid. purchasing a new vehicle. I drove over 50 miles to do business with David McDavid. More
Great price + great people = outstanding dealership. Great price + great people = outstanding dealership. What a fantastic experience from the salesperson, to the sales manager, to the parts departmen Great price + great people = outstanding dealership. What a fantastic experience from the salesperson, to the sales manager, to the parts department, to the finance manager. More
Austin was so great, he was knowledgable and helpful. Made me feel really comfortable during the process. I would recommend him to anyone looking to buy a car! Made me feel really comfortable during the process. I would recommend him to anyone looking to buy a car! More
Austin is the best salesman ever! We have never had better service. He really showed why Honda is the best car. We really got a great price on the car. better service. He really showed why Honda is the best car. We really got a great price on the car. More
Austin was the best salesman I have ever worked with. He has always been personable and not pushy when I've come in, and he has made my car leasing experience extremely enjoyable. He is well educated but no has always been personable and not pushy when I've come in, and he has made my car leasing experience extremely enjoyable. He is well educated but not overwhelming. I have recommended many co-workers and friends to visit Austin. More
Austin Brooks was as professional as he was handsome. Going into this experience I was a little nervous. It was my first time buying a new car. From the moment I entered the dealership he exuded integrit Going into this experience I was a little nervous. It was my first time buying a new car. From the moment I entered the dealership he exuded integrity in every word he spoke. I think what really did it for me was the firm grip of his handshake. You can tell a lot about a man by his grip. His self confidence matched with his charisma made the experience as painless as possible. He met or exceeded all of my needs as a consumer. Austin Brooks is a genuine asset to your organization and I would recommend him to anyone. More