
David McDavid Honda Of Irving
Irving, TX
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Buying a car here was a great experience. From the time we walked in the door we were greeted with kindness and respect. Terry made us feel at ease and not pressured. He wanted us to get the best deal and we walked in the door we were greeted with kindness and respect. Terry made us feel at ease and not pressured. He wanted us to get the best deal and most of all wanted us to be happy in our new car. Everyone we encountered from sales, management, to finance were incredibly kind and understanding. They really work with you to get you the best deal possible. We will be coming back to buy our next car. More
Gordon was the best salesman I have ever seen.. He work hard to get me in that car and I thank him sooo much! Before I came to Mcdavid and David, I had been to two other dealerships, with bad customer serv hard to get me in that car and I thank him sooo much! Before I came to Mcdavid and David, I had been to two other dealerships, with bad customer service, sales rep didn't xxu back with me.. Didn't care abt what I wanted.. But with Gordon meek his attitude was totally different.. And I'm so glad I chose to bring my business at mcdavid and David ... More
The salesman was great and gave just what he said he would do without any hesitation. The car I purchase was what he described and the amount for the trade that he gave was on line and this was all ove would do without any hesitation. The car I purchase was what he described and the amount for the trade that he gave was on line and this was all over the phone. The is the best buying of a car that I had. Everything went just as I was told. Thanks again. More
There are more than just a handful of Honda dealers withing a 50 miles radius from where I live. I did my homework thoroughly and asked all dealers the same questions. John Toland was one of only two withing a 50 miles radius from where I live. I did my homework thoroughly and asked all dealers the same questions. John Toland was one of only two who did give clear answers. John did need help from his Manager when I was getting quite adamant about how much I was willing to pay. What we have settled for was that I got a great deal and they had a great sale. More
The worst experience I ever had. Gordon is a big liar and John is no better. Even Gordon's manager stuck by him. They play games and I would say buyer aware. What ever happen to good customer experien and John is no better. Even Gordon's manager stuck by him. They play games and I would say buyer aware. What ever happen to good customer experience. I will never buy from this dealership based on this very very bad experience. More
My husband and I recently purchased a certified pre-owned Honda from this dealership. For the salesman this purchase was very easy, my husband I already new they exact we wanted and already had financing. A Honda from this dealership. For the salesman this purchase was very easy, my husband I already new they exact we wanted and already had financing. All the salesman had to do is show the car and we signed. After we purchased the vehicle we were unable to receive any service or help unless my husband showed up at the dealership. I purchased a certified car and only 3 weeks later I am having brake or rotary issues and there are 2 lights that are coming on to indicate there is a problem. When reaching out to the dealership for assistance, they stated they do not provide loaner cars and the shuttle has a 5 person minimum to provide to us while my car is being worked on. My husband and I purchased a pre-owned car from Texas Direct and received exceptional service. I should have taken my business there. I will not recommend David McDavid Irving to anyone, nor will I go back. There service is horrible. Once the sale is done they are done with you. Very Unsatisfied, Morgan More
I knew what I wanted and was short on time to get it done. James was quick and took care of me fast. Best car buying experience I've ever had. done. James was quick and took care of me fast. Best car buying experience I've ever had. More
Execellent customer service provided. They listened to my needs and they took care of my situation very well. Im very happy with my purchase because it is what i was looking for. needs and they took care of my situation very well. Im very happy with my purchase because it is what i was looking for. More
Jim was very helpful and even called me the day before to confirm our appointment. Once I arrived he was waiting for me and met me at my car. He was very patient and very nice. I would certainly recommend hi confirm our appointment. Once I arrived he was waiting for me and met me at my car. He was very patient and very nice. I would certainly recommend him and those working with him to anyone! More
I have been a Honda owner for many years and was ready to purchase a new car to replace a 12-year old vehicle. On December 26, 2012, I started with an internet inquiry and was called in less than 2 hours by purchase a new car to replace a 12-year old vehicle. On December 26, 2012, I started with an internet inquiry and was called in less than 2 hours by John Bartis (internet sales for this dealership). John Bartis provided a great car-buying experience because he was very kind, sincerely interested in my needs and expectations as a customer, and he never, ever pressured me to purchase a vechicle. I greatly appreciate John's patience, time, expert guidance and attention to detail. John assured me that the exceptional customer service experience will not end after the purchase and I look forward to working with him and David McDavid Honda in Irving for many years. If you are looking for a great new car buying experience, please contact John Bartis at David McDavid Honda in Irving. Thank you. More