David McDavid Honda Of Irving

I went in for A-1 service on leased Civic HF. I was greeted quickly, written up, and advised of the time it would take. Previous experiences had not gone so well, But Mr. Buddy Mays has returned as the greeted quickly, written up, and advised of the time it would take. Previous experiences had not gone so well, But Mr. Buddy Mays has returned as the Service Director and was pleased by the service improvements. Coupon I'd received via e-mail was honored. Adviser Phil did a good job keeping me informed. More

The trouble began when the sales associate who had been adeptly helping us appealed for help from a more senior sales manager, and then our sales experience went downhill fast. The more senior manager (Ji adeptly helping us appealed for help from a more senior sales manager, and then our sales experience went downhill fast. The more senior manager (Jim Spaulding) threw book at us in terms of stereotypical, trite "sales-guy" sayings; for example, that in trying to negotiate for the lowest possible fair price we were "taking food out of his children's mouths", and several other sales professionals (most notably Michael Swain) jumped in and offered unsolicited advice along the lines of "I've worked here for 20 years and I couldn't buy it at that price". None of these pressure tactics were helpful in allowing us to make a level-headed, logical decision about how to spend such a significant amount of our money. Tactics like "we're actually losing money on this deal" are frankly insulting to our intelligence. We all know that there is SOME incentive for you to sell us the car at the price you offer (be it actual profit on the sale or volume bonuses from Honda), otherwise you simply wouldn't sell it to us. I resent your sales professionals being less than forthright about exactly how a price is arrived at and how you are incentivized in the process - information that other dealerships shared with us freely. We understand the dealer has a margin somewhere, and that's why I say we wanted to arrive at the lowest fair price for the vehicle. Jim was extremely reticent to use the calculator sitting on his desk to simply add TTL for us; instead, he was content to jot down numbers randomly on a post-it note, leaving us to wonder where they came from and what they did and did not include. The irony of the situation is that David McDavid Honda has the nerve to advertise their prices as "no hassle". The final insult of the day was being informed that the deal the sales professionals freely offered us was "now off the table" and then the floor salesman who had been helping us previously (who at least had the good grace to look uncomfortable about it) politely showed us the door. That action is so thoroughly baffling to me...worst case scenario for them we would have politely declined their offer and left the dealership. I can't think of a logical reason we were shown the door while deep in the process of seriously considering whether to spend a large sum of money with the dealership. More

First of all they won't tell us the final price for the honda accord. It almost felt like he wanted us to price honda as high as possible. When I requested a final price, they said no we do not give ou the honda accord. It almost felt like he wanted us to price honda as high as possible. When I requested a final price, they said no we do not give out final prices. When we made the offer they said we are close to there price and even after increasing price by $2000, they won't tell us the price. Only thing they will say is, you are close but we can't do the deal at that price. We ended up leaving the dealership and decided not to buy Honda at all.......DO NOT WASTE YOUR TIME AT THIS DEALERSHIP!!!!! More

John Bartis was an excellent car salesman! He contacted us with what seemed to be a too-good-to-be-true opportunity for a new vehicle. During our visit to the dealership, he was respectful of our needs and us with what seemed to be a too-good-to-be-true opportunity for a new vehicle. During our visit to the dealership, he was respectful of our needs and interests - and served us well during the negotiation process. At the end of negotiations, that too-good-to-be-true opportunity became a reality. Through it all, John served as our own personal advocate - giving honest feedback and helpful suggestions. We have purchased several cars from this dealership, People like John Bartis are why we continue to buy cars at David McDavid Honda in Irving! Thank you, John! More

Prices quoted are not the prices charged, even taking into account so-called discounts. Bill is indecipherable and the customer service rep's explanation of it only made matters worse. Wait time was 2 ho into account so-called discounts. Bill is indecipherable and the customer service rep's explanation of it only made matters worse. Wait time was 2 hours more than quoted. This is not the first time we have been subjected to this ordeal. Never had these issues with any other dealerships where we have purchased cars. Never coming back to this dealership for anything. More

I enjoyed my experience at David McDavid and I really appreciate how John Bartis got back to me very quickly and was able to work a quality deal for me. He was an exceptional salesman and also a great gu appreciate how John Bartis got back to me very quickly and was able to work a quality deal for me. He was an exceptional salesman and also a great guy to converse with. I am very satisfied with how I was treated by the staff and I look forward to working with and recommending future sales to David McDavid Honda and specifically John Bartis. Thanks. More

Had a great time dealing with the people here. Everyone was friendly and answers your question right away. They work professionally and flexible just to meet your perfect car was friendly and answers your question right away. They work professionally and flexible just to meet your perfect car More

2011Nissian Sentra Grand Prairie TX My salesman was 2011Nissian Sentra Grand Prairie TX My salesman was great got me in and out great customer service I told him my situation wanted to get myself 2011Nissian Sentra Grand Prairie TX My salesman was great got me in and out great customer service I told him my situation wanted to get myself back on track I had a trade in wanted nice clean car also for me to travel in good gas miles and he did it I will go back anytime need a car see Mr Mike King in preowned in Irving TX More

I got my 2013 Honda Accord Coupe from David Mcdavid Honda in Irving on May 31, 2013 and had a fantastic experience. I communicated with a salesman (John) through emails before I actually drove up there and t in Irving on May 31, 2013 and had a fantastic experience. I communicated with a salesman (John) through emails before I actually drove up there and told him the price I wanted to pay for the vehicle. After exchanging a few emails, he gave me the price I was looking for and the next morning I drove to the dealership and the car was waiting for me in the front and John had everything ready for me to sign, I didnt even have to deal with the managers because he already got the price approved with them when we were emailing. So when I got there, I just signed the paperwork, John showed me some cool features on the car and I was out of there! This was a no hassle transaction and will most definitely recommend this dealership/salesman to friends and family. More