
David McDavid Honda Of Irving
Irving, TX
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The initial part of the purchase went very quickly and smoothly. Austin worked diligently with us to negotiate a price that was within our budget. The next step dragged out way longer than my husband and smoothly. Austin worked diligently with us to negotiate a price that was within our budget. The next step dragged out way longer than my husband and I thought it should have. We sat for close to two hours waiting to see the finance person even though there were only three customers ahead of us. Judging by how long it took once we were in the office, two hours seemed excessive. We discovered after leaving that no gas had been put in the vehicle as we had been told that it would. It had only a quarter tank. During the explanation of features in the vehicle I was purchasing there was no mention of the security system. My neighbors were treated to a late night wake up when it got set off when we got out of the car. Naturally neither of us knew how to shut it off as we've never had a similar system. Purely by accident my husband figured it out. Two days after the purchase the title to my trade in was found. It was missing at the time of purchase. I called the dealership to see if they wanted it brought in and was told that I would receive a call with the answer. There was no call and I was unable to reach the sales person at all the following day despite several attempts. All I got each time was a busy signal for close to an hour straight. More
We were extremely impressed with John's customer service. He was very friendly and helpful. We will be purchasing our next car from him & will refer our friends and family as well. service. He was very friendly and helpful. We will be purchasing our next car from him & will refer our friends and family as well. More
I had a wonderful experience on the purchase of my new 2013 Honda Civic LX, and CR-V. The service was extraordinary. John Hosler was really kind and made me feel welcome, and his service was GREAT!! I hi 2013 Honda Civic LX, and CR-V. The service was extraordinary. John Hosler was really kind and made me feel welcome, and his service was GREAT!! I highly recommend him and David McDavid. Thank you so much John H. More
I am in the process of purchasing a new Honda Accord Sport. I was treated like a king at McDavid Honda. The salesperson was much more informed of the Honda line of cars than any other salesperson I've s Sport. I was treated like a king at McDavid Honda. The salesperson was much more informed of the Honda line of cars than any other salesperson I've spoken to thus far. A top drawer salesperson who should be rated right up there with the best. Thanks for a wonderful experience. More
I had a truly wonderful experience on the purchase of my new 2013 Honda Civic LX. My salesman, John Bartis, made my experience very easy and fully accommodated all of my purchase needs and expectations. I new 2013 Honda Civic LX. My salesman, John Bartis, made my experience very easy and fully accommodated all of my purchase needs and expectations. I can't say enough wonderful things about John and David McDavid Honda. More
From start to finish, you could not have asked for the From start to finish, you could not have asked for the nicest two sales people. The fastest and easiest car purchase we ever made. They did a GREA From start to finish, you could not have asked for the nicest two sales people. The fastest and easiest car purchase we ever made. They did a GREAT job, very happy new customer. More
Customer service is absolutely GREAT!!! Mr. Sawin made Customer service is absolutely GREAT!!! Mr. Sawin made me feel like I had bought 20 vehicles from him. Made me very comfortable. The communications Customer service is absolutely GREAT!!! Mr. Sawin made me feel like I had bought 20 vehicles from him. Made me very comfortable. The communications between employees was great as well. Really looked and sounded like a good team! I will be back to see Michael Sawin again in the future as no one can treat a customer any better. More
Although I never made it to the dealership, Aaron Wagner was an amazing help over the phone. I had called about a specific vehicle they had in stock and he was very helpful in getting me the information I n was an amazing help over the phone. I had called about a specific vehicle they had in stock and he was very helpful in getting me the information I needed. He also asked about my current vehicle and was able to give me a rough estimate over the phone of what my trade would be worth. He went above and beyond following up with me and inviting me out to the dealership. Unfortunately a vehicle became available at another dealer that I could not pass up, but I appreciated his time and efforts. Thank you Aaron! I will definitely refer people to you for purchasing a car if given the opportunity. Sincerely, Shannon D. - was shopping for newer/used Honda Pilot More
The service was extraordinary. These two men really took care of me. I live in Carrollton and drove all the way to Irving. And I dont't regret the drive one bit. I would recommend this dealership to any and care of me. I live in Carrollton and drove all the way to Irving. And I dont't regret the drive one bit. I would recommend this dealership to any and everyone. More
The sales staff at David McDavid was excellent. They take the extra effort to make sure you get the vehicle that is suitable to your needs. Mayur did a great job showing me all the features of the car and an the extra effort to make sure you get the vehicle that is suitable to your needs. Mayur did a great job showing me all the features of the car and answered all my questions. The sales manager Michael Sawin was very courteous and went out of his way to make sure I was satisfied and happy with my new vehicle. This dealership is top notch on all levels and I would recommend to anyone needing a vehicle to visit David McDavid Honda of Irving. More