Back

David McDavid Honda Of Irving

Irving, TX

4.5
700 Reviews

3700 West Airport Freeway

Irving, TX

75062

Directions

By Type

Showing 700 reviews

October 12, 2014

Sunday Express Service I love the fact they are open on Sunday for express service. It helps so I don't have to take off work during the week to just get a simple Honda ser More

by williamagustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Ly
Oct 13, 2014 -

David McDavid Honda Of Irving responded

Thank you for your feedback! I am so happy to hear you are enjoying our service department being open on Sundays! Thank you for your business. Please let us know when we may be of assistance to you again in the future. Best, Selim Arisoy, General Manager

September 12, 2014

AVOID THIS DEALERSHIP!!! I rate them zero stars. Last Saturday I bought a 2013 Honda Pilot. It appeared to be a well cared for vehicle. By Monday evening the vehicle reeked of More

by Shellgamm
Customer Service
Recommend Dealer
No
Employees Worked With
Felix, Travis Quadlander
Sep 30, 2014 -

David McDavid Honda Of Irving responded

Thank you for your feedback. I am happy we were able to deodorize your Pilot for you and get you back on the road. Please let us know when we may be of assistance to you again in the future. Best wishes, Selim Arisoy, General Manager

Mar 09, 2015 -

Shellgamm responded

My intentions were to come back and update my review, but life got in the way, so sorry for the delay. The smoke smell was back within the first week after this dealer "deodorized" the vehicle. It was obvious to me they were not going to do the right thing. I was had. So I stand my original review-AVOID THIS DEALERSHIP!

July 28, 2014

Dishonest Sales Practices On 3/26/14 I requested a price quote for a 2013 Acura I received a No Hassle E-Price for 25,991 without my knowledge or consent charged me $26,693.49 More

by John767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felix Ndingwan & Joe Merritt
Aug 14, 2014 -

David McDavid Honda Of Irving responded

Thank you for taking the time to leave us your feedback. I am sorry to hear that your recent experience was not a good one. I would like to further discuss this with you in hopes that I can restore some faith in our dealership. You can call me direct at 214-516-7502. All the best, Selim Arisoy, General Manager

July 22, 2014

Horrible Sales Consultant Felt uncomfortable after signing the paperwork on a new vehicle and changed my mind on purchasing since I had not taken possession of the vehicle. As More

by RAM1426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dungy Nguyen
Aug 05, 2014 -

David McDavid Honda Of Irving responded

We are sorry to hear about your recent experience here at our dealership. We strive to provide a professional environment at our dealership regardless if our efforts result in a sale or not. The experience that you had with us is not up to our high standards of providing a hassle free experience here at David McDavid Honda of Irving. We did let you out of your deal despite us upholding all the commitments that we made to you. We also offered to discount the fees that you were unhappy with. I responded to the email that you sent me on Monday and I have not heard anything in response. If there is anything that we can do to change your experience into a satisfactory one, I would be happy to speak with you further by calling me direct at 214-516-7502. Selim Arisoy, General Manager.

July 14, 2014

Best in Town Great costumer services, very professional and helped me as much as they can. i would recommend them to everybody. Their service is the best in town i More

by Namarig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baha Mahmoud
July 13, 2014

Wonderful experience We purchased a used Honda at David McDavid and would like to compliment Peter for the wonderful personalized service. Peter helped us transition from More

by Honda used
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
July 01, 2014

worst dealer experience in my life I've leased 5 cars in the past 8 years and never been through an experience like the one I had at David Mcdavid honda. Came into the dealership with a More

by nomorehondas2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Quadlander
Jul 11, 2014 -

David McDavid Honda Of Irving responded

Thank you for taking the time to leave us your feedback. I am sorry to hear that your recent experience was not a good one at David McDavid Honda of Irving. I would like to further discuss your experience here at our dealership. You can call me direct at 214-516-7502. A hassle free experience is what we strive to provide for our customers. Your satisfaction is still very important to me whether you make a purchase from us or you don’t. All the best, Selim Arisoy General Manager.

June 30, 2014

Beware! This is by far the worst experience that I have ever had with a car dealership of any kind. These people only care about your money. They do not care More

by faythwriter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Brooks
Jul 04, 2014 -

faythwriter responded

Also, here is an update. The general manager responded to this review via private message. My husband left him several voicemails, to which he never responded, so I thought maybe he would respond to a private message, since that is how he contacted me. I sent him a message...and received no response. I guess it is just an automatic reply to any negative review. Also, something that I forgot to add...this dealership refused to register my tags under my address. Being military, I am a resident of one state...but I live in another. I've never had a problem registering in my home state, with a Texas address. This dealership refused, so I had to have all my paperwork registered to a family members address. Honestly...I don't know how this place stays in business.

Jul 24, 2014 -

David McDavid Honda Of Irving responded

Let me apologize for all of the confusion there seems to have been on your deal. We do try to make sure all of our customers have a great experience but unfortunately we do make mistakes and after speaking with you last week I believe we have rectified all of your concerns! Please contact me personally if there is something that we haven’t addressed as I want to make sure we leave you with a positive feeling about your experience here, the vehicle you purchased and our dealership! Gary Burdick, Director of Financial Services

June 30, 2014

Best Place to Buy a Car Working with the staff at David McDavid is like working with family. From the moment you drive onto the lot you feel like you are in the hands of peo More

by jamieshirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 22, 2014

Overall Experience Experience was Ok at David Mcdavid of Irving. Our salesman was a pretty easy and understanding guy to work with. We went in there knowing what our bud More

by ronfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg ( Finance)
Jul 01, 2014 -

David McDavid Honda Of Irving responded

Thank you for taking the time to leave us your feedback. I apologize your recent experience with our dealership was less than satisfactory. I would like to discuss this with you in hopes that I may restore your trust in our dealership. Please contact me at 214-516-7502 at your earliest convenience. I look forward to hearing from you. Best wishes, Selim Arisoy, General Manager

...
42
...