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David McDavid Honda Of Irving
Irving, TX
623 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 06, 2024
GrI'd like to share my recent experience at David McDavid Honda of Irving. I would give it 5-stars. This wasn't my first time buying a vehicle from David McDavid Honda of Irving, but this time was a very dif Honda of Irving. I would give it 5-stars. This wasn't my first time buying a vehicle from David McDavid Honda of Irving, but this time was a very different experience. The process was smooth from beginning to end. I want to give high praise to my salesman, Baha Mahmoud. He was incredibly genuine, a gentleman, and a true professional. When I saw his trophy on his office wall and windows, I realized the level of service I received from him. His years of knowledge and experience in auto sales were far superior to that of the salesman I encountered at other local dealerships. His approach was quite relaxed, and there was no pressure at all. After doing my homework and shopping around, I knew the deal that I needed to make things work for me. I left with a brand-new Honda Pilot. Thank you, Baha Mahmoud! Also, thanks to Finance Jeff Basch for the no-hassle process. Even though we pressured you a lot, thank you for your patience and professionalism.eat place to shop vehicles. More
by tshibo528
Employees Worked With
Baha Mahmoud
August 06, 2024
Earlier this year, my parents traded in a 17 Pilot for a 21 Pilot, Jay Shah was the salesperson. My parents live 2.5 hours away in NE Texas and made the trip out for the transaction. Shah ended up putting t 21 Pilot, Jay Shah was the salesperson. My parents live 2.5 hours away in NE Texas and made the trip out for the transaction. Shah ended up putting the wrong temp tag (for a 19 Civic) on the 21 Pilot, which my parents didn't notice until days later. Shah said "nah it's nothing to worry about" and couldn't care less and made no attempt to correct. What's worse, the 21 Pilot temp tag was put onto the traded-in 17 Pilot, so whoever bought that one, ran up a toll-tag bill of almost $500 in my parents' name in the DFW area, which was then recently sent to collections. How infuriating. Again, Shah and the dealership couldn't care less about this after multiple attempts and calls for action. So it's time for the DMV to step in, this has gone far enough. More
by No Honda
Employees Worked With
Shah
August 01, 2024
Was able to get a recall service appointment quickly. Unfortunately there was a malfunction with the software update that needed a new part that was on back order and they expediated my case and got the Unfortunately there was a malfunction with the software update that needed a new part that was on back order and they expediated my case and got the part in within a week. Very satisfied with my visit at the end. Celeste was very attentive with the case. More
by emscode3
Employees Worked With
Celeste
July 30, 2024
I had a great experince with the service department, my service advisor, David Everhart, was awesome, he provided excellent customer service, from start to end he well communicated everything in detail and service advisor, David Everhart, was awesome, he provided excellent customer service, from start to end he well communicated everything in detail and was very polite and highly professional! More
by hasanq
Employees Worked With
David Everhart
July 22, 2024
Went in for a Oil Change-B service. The interaction I had with this service advisor was subpar. I found her unfriendly, defensive and dismissive. And if the service team has a need t The interaction I had with this service advisor was subpar. I found her unfriendly, defensive and dismissive. And if the service team has a need to adjust steering wheel and seat, when returning the vehicle to the owner, please put things back the way they were!!! Along with the AC temperature and please do not turn the Audio off! More
by LisaMarie
Employees Worked With
Celeste
July 12, 2024
My daughter and I went to this dealership to see a pre owned Honda Civic that was priced at $25,559 online. When I received the quote the price went up to $30,000 and then the manager threw in $3,000 to m owned Honda Civic that was priced at $25,559 online. When I received the quote the price went up to $30,000 and then the manager threw in $3,000 to make it look like I was getting a “deal.” The manager acted as if the online price did not exsist. New 2024 Honda Civics are not even $30,000, they run $26,645. Do NOT buy a car here, unless you want to get ripped off! More
by Vcelestino
Employees Worked With
Alex Ghasemi the manager
June 15, 2024
The service personal was polite and address our questions. The waiting lounge was facilitated with refreshments and entertainments. The service was made on time and car was delivered on time. We ar questions. The waiting lounge was facilitated with refreshments and entertainments. The service was made on time and car was delivered on time. We are completely satisfied. More
by manoraj.jaganathan
Employees Worked With
Bryan Mandez
