David McDavid Honda Of Irving

Bait and Switch Never in 50 years have I been subjected to such sleazy sales tactics. They either refuse to commit to price for the car and/or your car in trade or b Never in 50 years have I been subjected to such sleazy sales tactics. They either refuse to commit to price for the car and/or your car in trade or barrage you with form texts which contain a price quote which they can't meet. They neither return your calls to the so called sakes manager, all the while trying to lure you back to the dealership where they will not honor the impossibly low offer for a new car, but will try to harass you Into buying one anyway. Avoid this place! More

Great Experience My wife and I stopped by David McDavid Honda in Irving to look at the new 2016 Honda Accord Sedans. We had already done our research and knew exactly My wife and I stopped by David McDavid Honda in Irving to look at the new 2016 Honda Accord Sedans. We had already done our research and knew exactly how much we wanted to spend and how much we wanted to pay each month. We asked questions and received intelligent answers. We communicated with David McClain and we got exactly what we wanted with no problems, no hassle and no pressure. Great Experience!!! The Holloways More

2016 Honda Fit - Very Honest n Best been dealing online with various dealers but none responded like Mr.Travis., the director sales. When I requested for good to be true deal,he right a been dealing online with various dealers but none responded like Mr.Travis., the director sales. When I requested for good to be true deal,he right away agreed and next day we closed the deal and took delivery of the new car in less than 2 hours with help of Mr.Anthony, sales. you'll not be dissapointed but will recommend others n come back . thx guys. Anil More

Service/Financing Department - Lack of Service STAY AWAY from the Service Dept! Bought my car through them and got the service package. Service has been average throughout the service history (typ STAY AWAY from the Service Dept! Bought my car through them and got the service package. Service has been average throughout the service history (typically slow, forget to reset sensors for oil changes, try and up-charge you on everything), but my visit today resulted in me getting charged for their carelessness! Brought car in, had oil change voucher, gave voucher to service tech, He comes by 45 min after drop off to go over their standard checks of all your systems/parts, doesn't mention that voucher is invalid. Then when car is ready (it has now been hr and 30 min since my arrival) he mentions voucher has already been used. (this is incorrect, I tore the voucher out and handing to him when I pulled up) I escalate to one of the financing folks and he notifies me that the voucher had expired, not used. So after an hour and 30 minutes: - They failed to check and notify me that the voucher is invalid - They had already provided the oil change = 50 bucks, - Financing guy could care less that they messed up by not checking voucher = I get stuck paying for something I didn't need to get from them (far cheaper and closer options near me) BTW: there's no date on the coupons indicating this date, go figure I bought a car at this dealership and they have no regard for customer service. Shame on you David McDavid. Needless to say I will not be using the service department nor ever buying a car from this dealership again. Losing a customer over a $50 oil change = wow, what has happened to customer service these days.. More

DO NOT BUY FROM THIS DEALER ANY THING 12-31-2016 Hi, my name is George M. My phone # 570-269-Gelu.. Anyone who wants more information about this situation call me, I will be happy to give 12-31-2016 Hi, my name is George M. My phone # 570-269-Gelu.. Anyone who wants more information about this situation call me, I will be happy to give you details.... Last Saturday we purchased for my Daughter a 2016 Honda Accord with sensing from this dealership (a little bit of a back and fourth they hassled with us for our trade but we gave in and purchased the car) A day later I decided to purchase the same vehicle for me, thinking I was going to get a better price if we buy two cars in a week ( here's when the the real trouble started) . I had multiple conversations over the phone and Texting negotiating over the price.!!! Finally we came to an agreement (Frank the sales person) today tell's me to drive down to the dealership because Travis (internet sales director) agreed with the price....!!! Once I got there the hassling started,, "George you know!!! we can't do this price but if you agree to this price I'll take it to the manager and so on and on and on... the price goes up and up until you give in to there pressure tactics. I am 58 years of age and I negotiated for more then 20 cars until now, but I never had a dealer use this form of tactic like David Mcdavid of Irving did. I left the place offended and angered, so at 6pm I called Richard Schindler, General manager ,he was nice, seemed surprised. I like to know if he or the OWNER is going to do anything about this. I unfortunately am leaving Dallas after tomorrow.... I URGE YOU ALL NOT TO BUY ANYTHING FROM THIS DEALER..... Go to a DEALER that's going to give you a price and COMMIT TO IT IN RIGHTING This PEOPLE ARE SCAM ARTISTS DO NOT TRUST THEM Happy new year to all God bless this Land "USA" love it or leave it.. More