
David McDavid Honda Of Irving
Irving, TX
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Great service! Ann Stone was amazing! Wasn't in the market for a new car but Ann and Lacy got me in the service department and did such a great sales pitch I agreed Ann Stone was amazing! Wasn't in the market for a new car but Ann and Lacy got me in the service department and did such a great sales pitch I agreed to listen to what they could do for me. Upfront I told them I had to leave by a certain time and Ann was amazing in making sure the whole process was sped up and constantly asking if we were okay on time. She diligently went through everything quickly to make sure the best use of my time. I leased a car in under 3 hours!! I've never biught/leased a car that quickly. Definitely recommend Ann. More
Great service , great product Ann Stone was a great salesperson, very knowledgeable and helpful. I bought a car on the spot today. Extremely well run department by Travis Quadlande Ann Stone was a great salesperson, very knowledgeable and helpful. I bought a car on the spot today. Extremely well run department by Travis Quadlander. More
Teaser price, charging almost $2k more when you get there. Typical bait and switch dealership. Advertise a teaser price online, confirm that they have the stock in the ad when you call them. Tell them as soo Typical bait and switch dealership. Advertise a teaser price online, confirm that they have the stock in the ad when you call them. Tell them as soon as you get there that you want to buy the car for the advertised price, they take me for a test drive (that experience would be 4 stars, the salesman, Nate, was pleasant). I like the car so sit down hoping to see some paperwork with the price advertised... They did actually put that price on the paper, but then said they had already put in a ProPack for $799 (really, $800 for a rubber trunk tray($114 list/$76 from online Honda dealer parts), wheel locks ($56 list/$37.50 online Honda dealer) and mud flaps/splash guards ($104 list/$70 from online Honda parts) So $274 list total???), $299 for pin striping (ridiculous, I didn't even notice there was a pin strip on the car...was it blue on blue?), $399 for tint (only thing that is really useful but only worth about $150 at fair market prices), and $299 for floor mats (OK, useful too but worth about $150. List $142, $96 from online Honda dealer parts department.) Next to the price in the ad it says +TTL, no superscript number, no asterisk... +TTL. The New Car Sales Manager, Ronnie , comes out to explain that it "clearly states in the ad that dealer accessories are extra." Ronnie, please!!! I wish I had asked him to read the text to me from the ad on my phone. So small you couldn't read, but also, not so "clear". The dealers as said " Dealer installed accessories vary per vehicle and the quote is for the vehicle as it sits". What quote, you ask? Well, since the "fine print" seems to apply to the ad, you would assume that "the quote" is the advertised price. Apparently, since " we are not responsible for any errors, omissions or typos contained in the above information", they aren't responsible for having any truth in advertising in their ad. So useful. By the way, all these disclaimers are in a tiny statement at the bottom of the ad following an asterisk...but there is no asterisk next to the prices to indicate that it isn't the real price. More
Overall - a surprisingly pleasant & predictable experience My son was moving to Dallas and we needed to buy a car for him. We decided on Honda Accord. We asked for a quote on the internet and received the resp My son was moving to Dallas and we needed to buy a car for him. We decided on Honda Accord. We asked for a quote on the internet and received the response from a few local Honda dealers. We started working with our salesperson, Michael Insall, from remote as he was the one most diligently following up with us. Knowing the typical reputation of car dealerships, we felt that we had to be cautious going through the process especially that we were asked to put down a non-refundable deposit to secure a promotional offer. Michael was very patient to work with us through text, phone calls, emails and assured us what to expect. After we arrived in Dallas, the process of finalizing the purchase at McDavid was indeed no hassle and very much aligned with what Michael promised. It was really a surprising treat and we would recommend Michael Insall without reservation. More
Very happy with my new car! Our salesperson, Ann Stone was very informative and answered all our questions. She was extremely knowledgable about the car we chose and explained, i Our salesperson, Ann Stone was very informative and answered all our questions. She was extremely knowledgable about the car we chose and explained, in detail, all the great features about the car. The buying process took us into the night and we finished at around 10pm. Ann was still with us and wanted to show us how to connect our phone to the car! Overall it was a great experience and in the future we will definitely be coming back to David McDavid and we will continue to reference our friends to this great dealership! Leon Tang from finances was also great help as he was very informative on the options and warranties on the car. And thank you Travis for the best deal & beating the price of Huggins Honda! More
Great buying experience top to bottom This was a very pleasant car buying throughout the process. Our salesperson, Ann Stone, was fantastic. Very professional, yet wasn't afraid to show he This was a very pleasant car buying throughout the process. Our salesperson, Ann Stone, was fantastic. Very professional, yet wasn't afraid to show her wonderful personality, which we loved and made us more comfortable. The manager, David Henry, is a first class individual. I would and will highly recommend David Mcdavid to anyone. More
Excellent Communication, Excellent Service. Finding the right sales person and seeing through a new car purchase from start to finish is one of the most daunting issues when shopping for a new c Finding the right sales person and seeing through a new car purchase from start to finish is one of the most daunting issues when shopping for a new car. Michael Insall worked with me for months in preparation for purchasing my new Civic Type R. Not only did he keep the communication going but he was very upfront with the ongoing process and was not pushy about making the sale. Overall highly recommend David McDavid of Irving; between Michael Insall and finance team the whole transaction was smooth and painless. More
Michael Insall got me a great deal! Michael was very helpful getting me out of my lease and into a new Honda Civic. I got a great deal and I love my new car. Thank you Michael was very helpful getting me out of my lease and into a new Honda Civic. I got a great deal and I love my new car. Thank you More
Excellent Customer Service! From arriving at the Dealership to signing Papers for a New Vehicle, the Customer Service at David McDavid Honda of Irving exceeded my expectations. A From arriving at the Dealership to signing Papers for a New Vehicle, the Customer Service at David McDavid Honda of Irving exceeded my expectations. Ann Stone provided Excellent Customer Service!! She was Professional, Enthusiastic, Kind and Extremely Patient. Previously, I had purchased a vehicle at Vandergriff Honda however the Customer Service was not comparable to the customer service provided by Ann Stone. I would recommend any of my family or closest friends to David McDavid Honda of Irving! More
Great I had a great time yesterday with Ann stone I think she was awesome, with a great attitude friendly and good conversation. I can recommend her more c I had a great time yesterday with Ann stone I think she was awesome, with a great attitude friendly and good conversation. I can recommend her more clients. More