David McDavid Honda Of Irving

Awful. Please read this before visiting David McDavid Irving Very disappointed, at least by one of the dealers, Charles Wilkerson. Avoid this guy. We bought CRV Touring in last Aug 2017 from here. Originally Very disappointed, at least by one of the dealers, Charles Wilkerson. Avoid this guy. We bought CRV Touring in last Aug 2017 from here. Originally, the two front windows were not tinted, and we asked to tint them for free. Charles Wilkerson, the dealer, said yes. We requested to have it written somewhere to make it official, just in case, but Charles Wilkerson said "he will make sure to have it done for free". For last two months, we communicated with him to set up a time to tint the windows, but IT NEVER HAPPENED. Actually, once, he told us to come in, but the tint guy was not available and we had to come back without any tinting. He always says that he'll take care of it FIRST THING IN THE MORNING (you'll hear this phrase A LOT from him), but he NEVER contacts us first until we contact him back again. Eventually, I recently came in by myself, and talked to the manager. The manager said he could not help me because it's not written in any document, and Charles Wilkerson made up a story that we agreed to pay for it several weeks ago. Why on earth would we change our mind to pay for something that was promised to be done for free?? What a joke. Avoid this place. At least, avoid Charles Wilkerson. He is NOT RELIABLE. We still have all the texts that went back and forth between me and Charles Wilkerson to set up a time to tint. More

worst manager michael sawin was the worst. he made the experience awful. very stereotypical scummy car salesman. he even tried to bait and switch after we h manager michael sawin was the worst. he made the experience awful. very stereotypical scummy car salesman. he even tried to bait and switch after we had finished negotiating. i had such a horrible experience, that when we bought a 2nd car a few months later, i intentionally avoided honda and any mcdavid dealership. More

Very disappointed We bought a used car from David McDavid 2 years ago with an extended warranty we were told any problems bring the car in we would fix the car and waiv We bought a used car from David McDavid 2 years ago with an extended warranty we were told any problems bring the car in we would fix the car and waive the deductible. We brought the car with problems we're told that it was $140 per issue in case . Ask for owner told there wasn't one asked who was the in charge. He finally told us Bart Barton went to his office area was told he was out. We looked up his picture on Internet and low and below he was sitting in an office 30 feet away talking to someone. He then came over and paid lip service and told us he was not responsible for anything that we were told before he became the GM. He said he would turn it over to his finance manager. Vanessa came out and although she couldn't help us on our current issue regarding being lied to about the service contract she did offer options. Please beware for us they did NOT stand behind their word More

Pure Bait and switch I am surprised that this dealership has good reviews. But sales person Ann was very rude to us. When we got the offer from other dealership, this lady I am surprised that this dealership has good reviews. But sales person Ann was very rude to us. When we got the offer from other dealership, this lady contacted us and said I will beat it. We were not interested to go but as the car is not available with other dealer immediately,we thought lets try. As we were driving all the way there, I clearly mentioned the price and exact car details what I want. We were not even expecting to beat it,but hoping to get the car early with same price.They need the proof for offer so I sent it, then she asked us to come down. When we went there with appointment, she is busy with other customer and assigned a different sales person. so we had to explain everything and go through the test drive and paperwork basically their whole standard process. He told me he can't get the exact price as it has extra option-navigation. I can understand that, but I gave the full details of car what I want before I go there. We got tired as its after work, my husband was ready to pay extra for navigation. This sales guy was way better than Ann and he told he will check with manager. Then Ann came and told the outrageous price. we asked, the car is not even in the lot and you promised you will beat the price. she said, yeah that car is gone (lying on our face) with attitude and this is not exact car, so I can't beat it. Really, that is same car with same trim but extra navigation and we went there within 2 hrs after we spoke to her. When I asked her, you really not interested to make the sale? she said, yes my manger wants me to push you away. Seriously, then why the xxxx she asked to us come down and treated us this bad. Never ever going to this place not even for servicing.we should have walk away way before all this drama but my husband is very patient man. Today got an email saying they will beat our best offer by $1000 and it made me to write this review. More