David McDavid Honda Of Irving

Had a bad experiance during used car sale On May 11th there was an Ad from Trucar for Honda odyssey 2016. I called the internet sales person to inquire about the car, and he said this is a cle On May 11th there was an Ad from Trucar for Honda odyssey 2016. I called the internet sales person to inquire about the car, and he said this is a clean Carfax car with not damages and accidents. I went to dealer and purchased the vehicle, there was a damage on the tailgate and salesperson promise to fix this. But during which I failed to discover the other damage which was on the B-Pillar [Structural damage]. Vehicle was ready on 24th and I bought it, few days later I discovered that there was a damage on the B-Pillar of the car which indicates that car was in the previous accident. But this fact was not disclosed by the dealer during the negotiation, I paid full price according to the Market value with "clean Carfax, excellent condition". And the price was firm. So, I went back today June 7th and Used car sales manager [John] spoke to me about the issue, he was very rude in the first place ,He would not let you talk and interrupt in middle , he did not show any customer service , he kept on saying that we sell car "as-is". There is no way to discover all accident damages [but this is a visible damage as show in the pic]. And also he made several personal comments, like "May be it's a cultural things from your community especially from south India...." And also made a comment "if you are so concern about the previous accident history, you should have bought a new car" and there were several other personal comments he made. He did not resolve the issue.... This place is a rip-off please refrain from buying from this dealer. They lie about previous damages to the vehicles. His offer to me was to "trade in" the car with a newer car with non-negotiated price [on MSRP]. Which is another rip-off. He would not buy back my car. He also said if you are interested you can go around parking lot to find a car, while he could have just showed me on his computer. He left me and my pregnant wife in the lobby without saying anything. This is not what I expect from a reputed Honda dealer. More

Bamboozeld So I walk in about a car I saw online... they offered me all the crappy ones first. I practically demanded to see the car I came in for. Then they tr So I walk in about a car I saw online... they offered me all the crappy ones first. I practically demanded to see the car I came in for. Then they tried to lowball me on my trade, that I had recently had appraised... let’s just say they padded it on the back end of the sales price. One I got into finance, Will is his name ... pushed and pushed and pushed and pushed me to try to buy a 24 month/24kmile warranty.. I didn’t want it, finally he worked a figure that would have made me pay 1300 for it, which was about half of what they asked for. I was cool with that. Next day I came into sign papers.. let’s just say the price not only went back to 2600 but he added another 5. Totaling to 2605. I’ve just emailed him to see if he is willing to change it, but I’m already 100% sure he won’t... I feel very exposed, like I got robbed ,”which I practically did” the car is nice , but I’m lying interest on that 1300. Oh and my sales men Chris Lu didn’t know a thing. Every question I had he referred me to the finance manager... I only even looked because of a 2000 or more cash back offer that was sent to my phone. But it was a hoax. He didn’t know anything about that either. I feel so scammed More

DO NOT BUY CAR FROM HERE Do not buy a used vehicle from these guys. They will definitely be there to sell you the vehicle and give you all the good customer service you want. Do not buy a used vehicle from these guys. They will definitely be there to sell you the vehicle and give you all the good customer service you want. As soon as you walk out of that door with that car you are on your own. I bought a 2013 BMW 335I from these guys. The car only had 53k miles on it. I drove the car off of the lot and thought the car was in good working condition. I was completely wrong about that. I only got to enjoy the car less then a month and after that the car ended up having to go into a repair center because the transmission cooler was faulty. I created a huge sludge mess within the cooling system and it messed up all of the radiator hoses and the system now needed to be flushed and the transmission cooler needs to be replaced now. The crappy warranty they sold me only wanted to cover the transmission cooler and a few small other parts. I am still having to fork out an extra $860 on repairs and I also have to pay $200 for the deductible which is understandable. I am also out of about $500 on a car rental since the shop has been having to fight with the warranty company to cover the cost. They had to repeatedly send out inspectors since they lacked common sense as to the damages and they still didnt want to cover what needed to be covered. Since this was an issue that I was having, I decided to contact the dealership to help me out with the remaining cost since i only saw it as fair since I literally was only able to enjoy the car for one month. After that it has been in the shop. I contact the place and they tell me they will get back to me. I try calling them again to get follow ups. They avoid my phone calls and don't return my calls after me calling them for about 4 days straight. I even email them and I still didnt get a response. I finally make a trip to the dealer and they see me and they tell me they will get back to me. I go ahead and display some patience and tell them that is fine. I accept the answer since they tell me they will be able to see if they can help me within the next few days. They get back to me and they tell me they cant help me and that I am basically out of luck since the car was purchased "as is". The car had such low miles and looked brand new and they still didnt want to help me with the car even though i just finished spending all of this money on a down payment and i also spend money on a car rental and now i have to spend money on repairs i shouldnt have to spend money on. They were not willing to help me at all even though i pleaded to them for help. They refused to help me. DO NOT COME HERE. THEY WILL NOT HELP YOU ONCE YOU WALK OUT THAT DOOR WITH YOUR CAR. I HAVE PURCHASED VEHICLES FROM DIFFERENT PLACES THAT HAVE BEEN WILLING TO HELP ME. THEY WILL NOT HELP YOU HERE. JUST A WARNING TO ANYONE THINKING ABOUT PURCHASING A VEHICLE HERE. More

not a great experience when you want to buy a car The sales lady was really nice and shower me the cars I wanted though she lacked the enthusiasm to say anything other than answer to my questions. The The sales lady was really nice and shower me the cars I wanted though she lacked the enthusiasm to say anything other than answer to my questions. The manager was definitely not pleasant. When you go to buy a car you need assurance and they should be open to talking to a customer and getting that opportunity. This guy was definitely not interested to do this sale and he told me that if I do not trade in my car (which I don't want to) or finance with them, they cannot make money anywhere to give me a chance for negotiation. Anyway, they lost their business and I went to McDavid Frisco who had amazing salesman and manager and they are willing to put that effort and help you make sure you are purchasing with satisfaction More

Sold me a 2012FORD Fusion. Test drive went very well on the freeway. Drove the car home to Desoto TX. The drive home went very well, however, I heard rattling when I hit a bad p Test drive went very well on the freeway. Drove the car home to Desoto TX. The drive home went very well, however, I heard rattling when I hit a bad patch on the street. It needs Strut assembly and come to find out the idling is rough in drive. I think they knew this when they sold me this car. I don't know that they did,but I would like to know. My name is Clarence and the salesman name is?Benson.Very nice guy, however I think I was taken advantage of the test drive on a short stretch of the highway. More