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David McDavid Honda Of Irving

Irving, TX

4.2
615 Reviews

3700 West Airport Freeway

Irving, TX

75062

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Showing 615 reviews

October 15, 2016

Pick another dealership for service Made an appointment for Saturday, They put me in the back of the line and told me it would be hours! This was for a fifteen minute oil change! When I More

by Brad4steel
Customer Service
Recommend Dealer
No
Employees Worked With
Didn't introduce himself or name tag
Oct 17, 2016 -

David McDavid Honda Of Irving responded

Hello and thank you for your feedback. I understand how valuable your time is and regret that you experienced a longer than expected wait time in our service department. I appreciate your business and your patience as well. We hope to have the opportunity to serve you better in the future. Kerry Cardwell, Service Director

September 30, 2016

Purchase Experience at David McDavid We had an excellent experience with Yong Kim at David McDavid Honda in Irving, Texas last week. We purchased a 2016 Honda Pilot from him and we are v More

by david1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
September 30, 2016

Excellent experience Hands down by far one of the greatest experiences I have ever had. Yong Kim is truly the greatest car salesman I have ever had. He made sure I had More

by 01tamosia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
September 28, 2016

Totally Dishonest Salespeople Travis Totally dishonest sales people. Especially Travis Quadlander . They don't honor their word even if they agree on pricing through email. They have sevr More

by Asco2j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Quadlander
Oct 17, 2016 -

David McDavid Honda Of Irving responded

I am very sorry to hear that you feel this way, Anil. I understand your frustration and regret that we did not handle your sales inquiry more effectively. We stand by our commitment to go above and beyond to ensure the complete satisfaction of our customers and more than welcome the opportunity to address your concerns should you change your mind about working with us. Kerry Cardwell, GM

September 27, 2016

New or Certified Pre-Owned - Best Staff EVER!! Stopped in to inquire about a Certified Pre-owned 2015 Accord & had an awesome experience with Davis Dunn & Kai. I am definitely a customer for life More

by kc9574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davis Dunn
September 21, 2016

I bought new CR-V Mr. Yong Kim was very knowledgeable all CR-V mode and informed me about every detail about the SUV and deals. Long Kim gave me enough time to think a More

by FindMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
September 19, 2016

ready to return Have had two great experiences and ready to buy again so of course I am considering this dealership. It is not the closest to me but I will drive to w More

by GailC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Garcia
September 13, 2016

i bought a used NISAA QUEST mr Davis Dunn was very amable and informed me about every detail about the van and the sale.the car is in a great condition and the dealership made th More

by chiquisquest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davis Dunn
September 10, 2016

Honda Scam Over Takata Airbag Recall BUYERS BEWARE!! This dealership is full of liars and scam artists. We were having issues getting a 2012 Acura TL with an airbag recall fixed. Goodson More

by Michael 246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Barden
September 05, 2016

Bait & Switched I was bait & switched last week on a used Honda Accord. Confirmed my appointment an hour previously, when I got there the car I had wanted to see wa More

by stillwaterb
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Baha Mahmoud
Sep 14, 2016 -

David McDavid Honda Of Irving responded

Hello and thank you for your feedback. I am sorry to hear that you were disappointed with your last visit to our dealership. We pride ourselves on our honest and straightforward approach to the car buying process so I am concerned that was not the case for you. If you are still in the market, we would greatly appreciate the opportunity to earn your business. If you have any questions, I can be reached at 469-615-3891. Kerry Cardwell, GM

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