Back

David McDavid Honda Of Irving

Irving, TX

4.2
615 Reviews

3700 West Airport Freeway

Irving, TX

75062

Directions

By Type

Showing 615 reviews

June 15, 2017

Exceeds Expectations I went in expecting to only get a pricing agreement on a vehicle. I was already approved through My Credit Union for financing. I had visited several More

by Carguy73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Stone
June 15, 2017

Pleasant Car Buying Experience Had a great experience from start to finish. Our wishes during our initial phone conversation were honored and they had the color and model we wanted More

by Linh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Stone
June 15, 2017

Bought new car! My 10 year old Pontiac G5 was hit and totaled out when someone ran a light. I started searching and test driving cars but just couldn't get excited a More

by Marla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann stone
June 14, 2017

Rude and unprofessional Didn't even get the chance to make it to the dealership but then again, wouldn't step foot in this place after speaking with a very rude and unprofess More

by mrclean817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Henry
Jun 15, 2017 -

David McDavid Honda Of Irving responded

Thank you for taking time to leave a review today. I sincerely apologize about the response you received from my staff. I will take this time to learn from it and use this as a teaching tool to help improve our customer service towards our guests especially when they are calling and asking for a price or a simple question. We do pride ourselves in having the best prices, the best selection and the best service. It appears at this time we did not follow through on our commitment. We look forward to having a second chance at earning your business in the future. I again thank you for taking time to leave a review and I apologize that we didn’t meet your expectations. I do take all negative reviews personally so that we can grow from them and not let it happen again in the future. Thank you and enjoy your new Honda. Respectfully, Buck Barton, General Manager

June 14, 2017

Best Deal My lease with Toyota was about to expire, so I was shopping around. Michael Insall took the time to understand what I was looking for and what I was t More

by Ealval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Insall
June 14, 2017

Great staff and abundant selection Enjoyed working with salesman Michael Insall. He was professional, honest, and knowledgeable. Finance person was informative and fun to work with. I d More

by Jana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Insall
June 12, 2017

Sales person I bought Honda pilot recently. The sales person, Michael Insoll was excellent and helped me a lot. He was very professional and knowledge able. I a More

by Alemu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Insoll
June 12, 2017

"Great Employee" - Michael Insall Michael Insall - Sales Rep was very knowledgeable about Honda Vehicles. He made the entire process very pleasant and an effortless experience for me a More

by Sanjeev Paudel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Insall
Jun 13, 2017 -

David McDavid Honda Of Irving responded

Thank you for your positive feedback regarding Mike. We really appreciate your business Sanjeev and we hope you will work with us again in the future.

June 12, 2017

Knowledge of Cars What can I say? I found Joyce Billy to be an utmost professional with so much Knowledge about cars. She helped me narrow down my choices down to one a More

by sallidrive2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce, Billy
Jun 13, 2017 -

David McDavid Honda Of Irving responded

Thanks so much for your business and recommendation for Joyce. We hope you will shop with us again in the future. In the meantime, enjoy your new ride!

June 12, 2017

Outstanding My sales representative was outstanding! He really worked with me to get the car I wanted, at the price I could afford. He worked with me over a coupl More

by Ainsley21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Insall
Jun 13, 2017 -

David McDavid Honda Of Irving responded

Wonderful to hear Ainsley. I am glad that Mike took good care of you. We appreciate your business and hope that you will come again.

...
18
...