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David McDavid Acura of Austin
Austin, TX
314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 314 reviews
July 12, 2024
I’ve been a customer with Acura for over 10 years. Servicing my vehicles is always done through Acura of Austin North. Not only because of the quality of work they do, but the service team there is wo Servicing my vehicles is always done through Acura of Austin North. Not only because of the quality of work they do, but the service team there is wonderful. They treat customers with respect at all times during the service process. I highly recommend them. David and Adrian are my go to’s when scheduling my services. More
by MrGrant
Employees Worked With
David Chessmore
July 04, 2024
Overall a great service. I had an oil change and tire rotation done. Service Advisor mentioned other things I needed to get done. The only thing I found wrong was that a lug I had an oil change and tire rotation done. Service Advisor mentioned other things I needed to get done. The only thing I found wrong was that a lug nut was missing on my right rear tire. More
by ruzile7
Employees Worked With
Service dept
September 08, 2023
I cannot stress enough how horrible service these folks offer. I will give 1 because there is no ZERO. I visit, chose a car, was told financing was better because they had incentives - wanted the same lowe offer. I will give 1 because there is no ZERO. I visit, chose a car, was told financing was better because they had incentives - wanted the same lower price for cash. Ended up accepting to finance. Left dealership 5pm, called my bank, got approved for financing and contacted them at 8AM the next day saying I wanted the car and for them to start paperwork - including sending the bank approval letter. Left work at 2PM to go there sign things just to get an email saying they sold the car to someone else. REALLY? When I called the manager had the audacity to say "this is the car business" ... I am on the customer service business and if that happened on my industry we would be out of work!! Horrible, horrible !!! No care, no consideration, no commitment, nothing. I will never, ever step into a McDavid dealership EVER again. More
by pradc
Employees Worked With
Ted Boyd
