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David McDavid Acura of Austin

Austin, TX

4.7
314 Reviews

13553 Research Blvd

Austin, TX

78750

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Showing 314 reviews

October 01, 2024

Always courtesy, fair and helpful. Knowledgeable staff that is eager to share information to benefit clients. More

by mprim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Adrian
October 01, 2024

Service department is excellent. Jem and Jay treated me like family. Very helpful and kind. More

by Karenh04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Mabry
October 01, 2024

Great experience. Jem was great and maintenancewas done before estimated time. Car looked great and runs great.. More

by Rngbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 01, 2024

Always great Service! The team is professional and knowledgeable. I have never felt that they are taken advantage you. More

by Pgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
September 28, 2024

I am never disappointed in having to go into the dealership for work on my car, or having to call for advice about something for my car. Help is always given with respect to need and cost. I truly a More

by Lflowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chessmore
September 26, 2024

Everyone was friendly, helpful, and courteous. I recommend their service department even though it is located in an inconvenient location. More

by barblmurray
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Only remember one name: Jay
September 25, 2024

Excellent service on every visit! I have been taking my car here for 3 years and I am always pleased with the customer service and work done. More

by wrbrock
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adrian
September 19, 2024

I do you believe you go all out to service all of your Acura owners. Just a little high on my pocketbook being a senior citizen. However, Jem did give me a nice discount which I certainly appreciate it. More

by Dbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jem in maintenance
September 18, 2024

Excellent service! Thanks to Service Advisor Jay for the quick and efficient completion of my request. More

by bdevasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
September 18, 2024

From the professional yet warm welcome from Bobby and the rest of the team, I couldn't be more pleased with the service I received today. Such attention is not given by other service providers so it's impor More

by DavisAcura2018be
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby & David. 5 stars
Sep 18, 2024 -

DavisAcura2018be responded

From the professional yet warm welcome from Bobby and the rest of the team, I couldn't be more pleased with the service I received today. Such attention is not given by other service providers so it's important for me to make sure Acura knows their customers are being served well. Barbara E Davis Next visit review The management team was engaging and responsive. They seamlessly integrated their support and guidance plus my customer information to ensure spot on service. Service rocks!! Barbara

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