David McDavid Acura of Austin
Austin, TX
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I began my inquiry with Usaa and was connected with Emmy. She was a joy to work with. Alan was eager to help me find my dream car and he did a great job. He was perfect for me. The rest of the process wen She was a joy to work with. Alan was eager to help me find my dream car and he did a great job. He was perfect for me. The rest of the process went smoothly and I proudly drove off in my new MDX. The service department put towing hitch on and fixed the one concern I had with the back seat. I treated with respect and friendly employees as I bought my dream come true. Thank you for a wonderful experience. Rosemary More
I had the best car buying experience of all the dealers that I worked with. I would highly recommend David McDavid Acura of Austin if someone is interested in buying an Acura. that I worked with. I would highly recommend David McDavid Acura of Austin if someone is interested in buying an Acura. More
Beware of inept service techs missing major issues! I Beware of inept service techs missing major issues! I bought my Acura MDX here and took it here after I got rear ended and noticed a strange grinding Beware of inept service techs missing major issues! I bought my Acura MDX here and took it here after I got rear ended and noticed a strange grinding noise. I told the service rep about the accident and how the Acura was hit in the back and the trailer hitch absorbed a lot of the shock and then followed by the noise. They called me back a few hours later stating everything is ok and in optimal running condition. That seemed strange and I asked them to please have another look and drive it as well, since the noise was pretty prominent and worried me, since I had a long road trip planned on the weekend. Again assurances nothing is wrong. Well, driving it to through Dallas in stop and go traffic with the noise rattling throughout my car was a nightmare. Now it seemed to come from all different directions and was getting even louder. I took it immediately to another repair shop when I came back and they said the frame had been bent in the accident and was wearing holes in the exhaust system. I should immediately stop driving the car to avoid more damage. They and the body shop I took it to, were shocked how someone could have missed it. The body shop owner called it bent like a pretzel. So either David McDavid did not look at my car or they have severely inept techs-either one makes me not want to come back. Beware of David Mc David Acura and take your car elsewhere!! More
I told Dorian what I was looking for, model and features, and he made it happen. Nobody wasted my time trying to sell me features or add-on's that I was not interested in. and he made it happen. Nobody wasted my time trying to sell me features or add-on's that I was not interested in. More
I was very pleased with the customer service provided by Dave. He was professional, knowledgeable and friendly. I got exactly what I wanted and at a great price. I would definitely recommend him to my fami Dave. He was professional, knowledgeable and friendly. I got exactly what I wanted and at a great price. I would definitely recommend him to my family and friends. More
Responsive, fair and willing to negotiate price, fully explained all aspects of vehicle. No pressure. Made car shopping enjoyable. Will recommend dealership to friends. Helped me select vehicle that meet explained all aspects of vehicle. No pressure. Made car shopping enjoyable. Will recommend dealership to friends. Helped me select vehicle that meets my needs. More
This was my 8th new car purchase and I was blown away with the lack of typical sales games at this dealership. There was escellent transparency, honesty, and up front information. The thing that complete with the lack of typical sales games at this dealership. There was escellent transparency, honesty, and up front information. The thing that completed the outstanding sales process was that I never felt rushed and my sales consultant was highly knowledgeable about the product and extended services from the manufacturer. Thanks for a great experience - I'll refer anyone to this location and salesman. More
First I want to say thank you to Raj! I wrote a bad review after letting my frustration take the best of me. Raj was amazing in understanding my issue with my Acura RL and when above and beyond to help review after letting my frustration take the best of me. Raj was amazing in understanding my issue with my Acura RL and when above and beyond to help when most would just turn their heads and look the other way. He really understands what it means to provide excellent service to his customers. I was not planning on going back to this dealership, but Raj provided the trust you need with any vendor and made my experience personal. I am a long time Acura driver in which my parents and siblings still also drive to date (25yrs), you could say we are an Acura family. I high recommending going to work with Raj if you need anything for your Acura. Thanks Raj for everything, and I plan coming to you for everything that concerns my Acura or any of my family members Acuras. More
I always receive exceptional service from David McDavid. Luis is awesome. I could easily take my car to the dealership in Houston when I visit my mother, but the service I receive at David McDavid is unbea Luis is awesome. I could easily take my car to the dealership in Houston when I visit my mother, but the service I receive at David McDavid is unbeatable. Great job! More

