David McDavid Acura of Austin

I have been using David McDavid for past seven years. Two weeks ago, I was in the market for a new car. I shopped David McDavid, plus a few competitors. I was not 100% sold that I was going to get an Acura, weeks ago, I was in the market for a new car. I shopped David McDavid, plus a few competitors. I was not 100% sold that I was going to get an Acura, so looked at Lexus and BMW. While the Lexus and BMW sales offices have nicer furniture, more elegant style; the sales staff was not too interested in my business. What I found with David McDavid was patience in waiting for me to make my decision. My sales person, David Perriton, provided me with the information I needed via email so I did not spend a lot of time sitting in the showroom. I am very happy buying a 2013 Acura TL and would recommend David Perriton to my friends and family. More

Never felt pressured to buy, Dave worked with me buy the car even while I was out of state. I was able to get the car I wanted at the price I felt good about. car even while I was out of state. I was able to get the car I wanted at the price I felt good about. More

I purchased Acura 2013 ILX from David McDavid. The dealership provided very attractive price and great service. I also had my new car tinted there with an offer of discount. dealership provided very attractive price and great service. I also had my new car tinted there with an offer of discount. More

I have bought many vehicles in the past and I would like to say that working with David McDavid and their staff was the most pleasant experience EVER! My initial inquiry was with Emmy online...and she went to say that working with David McDavid and their staff was the most pleasant experience EVER! My initial inquiry was with Emmy online...and she went over and above her duties to help me since I live out of town and had lots of questions. When I visited the dealership personally, I was greeted with enthusiasm and directed to Roy Martinez whom would help me with the purchase of my vehicle. He also went over and above the normal salesmanship duties I've encountered at other places in the past and I will highly recommend him to anyone I know that's in the market to purchase a vehicle. Thanks so much for making my Christmas extra special! Vicki McGilvray More

I called my friend Jason at Acura to tell me if a car deal I was trying to work was worth it. He was very helpful and during the process, I ended up buying a car from him that he suggested. They were ver deal I was trying to work was worth it. He was very helpful and during the process, I ended up buying a car from him that he suggested. They were very reasonable, not at all pushy, and really hooked me up with the car of my dreams. I'd gladly do business with them again! My only thing for them to work on is their facilities. By comparison to just about any other dealer in Austin, their buildings need a big makeover. But don't judge a book by the cover. They know their stuff and will treat you right. More

Service manager raj told me he wouldnt get me in for over a week. I was on the side of the road with my 10 month old son with tires about to pop tread out. The GM clifton was no better. He took Raj side. My a week. I was on the side of the road with my 10 month old son with tires about to pop tread out. The GM clifton was no better. He took Raj side. My tire issue was solely due to the alignment jobs they do. Ive done 3 by them in less than a year. Have had to.purchase 7 tires because of them. No reimbursment . Nobody takes any ownership. This place is so sad. I spent weeks trying to talk with a manager or acura client services. Nobody can do anything but the GM of these places. Client services or asbury still do not own or run the dealerships. Its sad. So.only the GMs can do anything which Clifton did nothing. More

I visited this dealership on Friday, November 30, 2012. This was my second visit to David McDavid Acura to purchase a vehicle. I entered the showroom and was met by Dave Perriton. I told him what I was l This was my second visit to David McDavid Acura to purchase a vehicle. I entered the showroom and was met by Dave Perriton. I told him what I was looking for and he was very helpful. He explained the many features of the 2013 Acura TL and was very patient and professional. I was extremely satisfied with his friendliness, expertise and willingness to assist me in making my decision. Mr. Perriton followed up with a phone call to me yesterday, December 3rd and asked if I had any questions that he could help me with. I told him that I was having some problems with some of the features and he said that he would go over them with me again on my next visit to pick up my license plates. I was extremely satisfied with this dealership (for a second time)and the exceptional sales staff representative, Mr. Dave Perriton. More

I purchased an Acura TL from McDavid Acura in 2008 and was very pleased with the Service Department and the dealership overall. However, in recent months I noticed a change in quality and approach to deal was very pleased with the Service Department and the dealership overall. However, in recent months I noticed a change in quality and approach to dealing with customers. Maintenance was sloppy, timeliness of service was slow, and the staff was not as friendly. During my last visit for service, they damaged my wheels and they refused to take ownership even after I showed them the problem and it was clear they created it. I talked with the Service Department Manager and eventually with the General Manager, but neither of them took action. In fact, the GM did not even respond to emails nor did he call me back after he said he would. I liked Acuras, but will not get another one since there are few other options in this area. I'm almost ready to purchase another car and will look for a different car brand this time. This dealership seems not to value this customer anymore. More

I began my inquiry with Usaa and was connected with Emmy. She was a joy to work with. Alan was eager to help me find my dream car and he did a great job. He was perfect for me. The rest of the process wen She was a joy to work with. Alan was eager to help me find my dream car and he did a great job. He was perfect for me. The rest of the process went smoothly and I proudly drove off in my new MDX. The service department put towing hitch on and fixed the one concern I had with the back seat. I treated with respect and friendly employees as I bought my dream come true. Thank you for a wonderful experience. Rosemary More

I had the best car buying experience of all the dealers that I worked with. I would highly recommend David McDavid Acura of Austin if someone is interested in buying an Acura. that I worked with. I would highly recommend David McDavid Acura of Austin if someone is interested in buying an Acura. More