David McDavid Acura of Austin
Austin, TX
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Great Job!!! I went in to buy a used vehicle. Brandon Sokol and his team took great care of me. He answered every question I had. Also, I was not using my current I went in to buy a used vehicle. Brandon Sokol and his team took great care of me. He answered every question I had. Also, I was not using my current vehicle as a trade in. Brandon and another employee helped me get both vehicles home. With out me tacking one home then calling a cab to get back up there to get the other one. More
Jackie is awesome! Probably one of the best experiences I've ever had with a dealership. Jackie went above and beyond to help out. Chris came out and explained the issue Probably one of the best experiences I've ever had with a dealership. Jackie went above and beyond to help out. Chris came out and explained the issue with the vehicle and they were able to get me back on the road in under 1 hour. More
I always receive the BEST in class service from Luis Mancia My new Acura tells me when I need service and I easily set up my appointment or having any questions with Luis Mancia. Luis Mancia, he explained what My new Acura tells me when I need service and I easily set up my appointment or having any questions with Luis Mancia. Luis Mancia, he explained what was needed to keep good maintenance, set up and showed me all the new options and new features on the car for me to use....and kept me up to date with the progress during the day when I had serviced there. Luis Mancia is a BEST in class service. I have worried free when my car was on his hand care. Good Job Luis. Thank you. Overall Great experience - I only go to David McDavidAcura for service. Everyone was friendly, and professional in the service area. More
I absolutely loved my buying experience with Desmond -- all four times. I've bought two TL's, an RL and a TSX from Desmond and recommend both McDavid and Desmond time and time again to all of my friends an all four times. I've bought two TL's, an RL and a TSX from Desmond and recommend both McDavid and Desmond time and time again to all of my friends and colleagues. I've briefly dealt with other Acura dealerships under the assumption that the "grass is greener". No one will take care of their clients like Desmond and no one has been able to support their products like the Acura team at McDavid. More
My Acura tells me when I need service :) and I easily set up my appointment. Everyone was friendly, polite and professional in the service area. Richard Loggins explained what was needed and kept me up to up my appointment. Everyone was friendly, polite and professional in the service area. Richard Loggins explained what was needed and kept me up to date with the progress during the day. He arranged for a loaner car (a new MDX - nice!) so I didn't have to sit there all day. Overall great experience - I only go to Acura for service. More
Mr. Townsend is a very professional sales personnel. He was not pushy compare to other dealer shop I've been with. He's been very helpful throughout the whole process of choosing and deciding which car wou was not pushy compare to other dealer shop I've been with. He's been very helpful throughout the whole process of choosing and deciding which car would be best for us. I would highly recommend this dealership. More
It never fails. When I go to McDavid Acura I always get the best service there. The service/parts departments always try there hardest and 9 times out of 10 they succeed for whatever my needs are. As for the best service there. The service/parts departments always try there hardest and 9 times out of 10 they succeed for whatever my needs are. As for mechanics in the back, hands down the best I have seen in a while (Mike Harris and MOE). Sure can I go to a local shop that charges me a little less then from what I normally pay, of course. I am a firm believer in high quality work and I get it every time I go to McDavid Acura. Keep up the good work. I recommend this place HANDS DOWN!!! More
I live in Houston and saw the car on the internet, I emailed and called and had very prompt response letting me know the car was still available. I arranged to visit the next day (Christmas Eve) and te emailed and called and had very prompt response letting me know the car was still available. I arranged to visit the next day (Christmas Eve) and test drive the vehicle. The dealership and staff were extremely professional, polite and knowledge. They answered all the questions I had and when I decided to purchase the car they were very organized, efficient and easy to deal with. I think it is the extras like providing a full tank of gas, and I was very surprised to find a brand new set of RDX rubber car mats included for the vehicle when I was leaving that go a long way - all that just added to my overall great experience. Overall It was a very easy and enjoyable experience. I would like to thank Alex our sales representative he was a pleasure to work with. More
Best acura dealer I've ever been to, treated very well and ended up buying a new car the same day I went to randomly check out the new MDX. I've also had my older Acura serviced at this dealer befor well and ended up buying a new car the same day I went to randomly check out the new MDX. I've also had my older Acura serviced at this dealer before and I've been thrilled, great service and very fair and transparent pricing. More
Excellent dealership from beginning to the end. Tuan Sparrow was exceptional. We had been shopping for a car for a month; and finally we found the perfect vehicle. Thank you, David Mcdavid of Acura. Sparrow was exceptional. We had been shopping for a car for a month; and finally we found the perfect vehicle. Thank you, David Mcdavid of Acura. More